- $50 Spa Credit applies to treatments only, does not apply to spa products or salon services
- Early Check-in and Late Check-out Subject to availability
- 5-night min stay
- All value adds are per room, not per person unless otherwise indicated
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Offer includes
- Every 4th Night Free
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
Guests will receive up to (2) 30 minute massages, one massage per person per stay per room.
Important information: additional information available at check-in.
- Guests will receive up to $100 in Resort Credits per room, per day. Resort credit can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
Guests will receive up to $50 in Resort Credits per room, per day. Resort credits can be applied to the following:
- Spa Services (excluding products)
- Lobster and Fine Cuts
- Romantic Dinner
- Wine
- Room upgrade
Important information: Tips and service charges are not included, credits are non-cumulative with a maximum of $1500 per stay, credits cannot be used in gift shops, concessions, tobacco shop or for Spa products (Spa services are applicable), credits cannot be used for the incidentals account upon check-out, credits have no cash value, non-transferable to other guests and valid only during the dates of stay, other restrictions may apply, further details available at check-in.
- Pre-arrival contact
- Assistance with special family celebrations
- Assistance with excursions and reservations at local restaurants
Macarons
- Pre-arrival requests
- Assistance for special couple celebrations
- Assistance to arrange off-site tours and local restaurant reservations
- Pre-arrival contact
- Assistance with special family celebrations
- Assistance with excursions and reservations at local restaurants
The all-inclusive program includes the following amenities:
- Breakfast, lunch and dinner at various restaurants and bars
- 24 hour room service when ordering from the room service menu
- Minibar including soft drinks, bottled water and beer. Coffeemaker with all the supplies.
- Daily Activities. List of activities: rituals, yoga classes, cooking lessons, beach volley, ping pong, billiard, beach tennis. etc.
- Free Hi-Speed Wi-Fi/Internet in rooms and public areas
- All taxes and service charges included
Important Information: Redemption information will be provided by the hotel at check-in. Surcharge will be applied to Lobster, Fine Cuts and not listed Premium brands.
Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
17232 reviews
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Sep 13, 2025Another great family vacation!
This was our third time here, and we still love it. The service is great, food is good and the atmosphere is fantastic for families. Big shoutout to Eladio, Jose Manuel, Antonio, Nayeli, Magda, and Elena in the Market. They took care of us all week for breakfast. Eladio is fantastic with our boys, they absolutely love him. Another shout out to JJ and Tomas out by the pool. Thank you to everyone to another great trip. See you in March!
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Sep 11, 2025
What a great experience!!
The experience was amazing! Pedro the bartender, Angel, and Ariel were all sooooo amazing and made the trip so wonderful beginning to end! Will return!
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Sep 11, 2025
Fiesta Americana
This was such an amazing vacation for our family of 9!! I honestly couldn’t ask for anything better. Pedro at the bar took care of us the entire time, we didn’t need to ask for anything! Guadalupe is such a friendly familiar face with the best service as well. Eladio, Orlando, Manuel, Nayeli, Magda and Cristian S were our waiters throughout our week long stay and every single person has given the most excellent service.
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Sep 11, 2025
Highly recommend staying here for great service especially bartender Pedro best service very friendly.
Good food really good service everywhere. Some names of people with good service Eladio, Cristian Solano, Orlando, Manuel,Nayeli,Magda. And bartender Pedro had excellent service very approachable and friendly with conversation.
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Sep 11, 2025
Service
The servers are very attentive. They take super good care of you and make sure you aren't in need of anything. The bartender Pedro had next level service, he took very good care of the group I was with and they all loved him.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Pet policy : Pets Not Allowed