Four Seasons Resort Lanai

Customer ratings & reviews

TripAdvisor Traveler Rating

1193 reviews

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  Amazing, calm and out of this world!

  This was one of the best hotels I have ever been to. The beach was surreal with the kindest beach and pool staff imaginable. The employees were polite, welcoming and understanding. In the room we got surprises every evening, the perfect end to a beach day. I would 100% visit again.

  Jun 15, 2025
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  4 Seasons - 5 Stars x 100

  We actually went in April of 2024, but TripAdvisor would not allow us to put that. The hotel is 5 Star. Best place we have ever stayed. The rooms are well appointed, modern, very relaxing, and luxurious. Bedding is plush. The bathrooms in the rooms are so nice and relaxing with separate shower and soaking tub as well as two vanities. We had a garden view. It had a nice patio and the gardens have gorgeous plants, a coy pond, outdoor tables, chairs, etc. The hotel shared areas are all well kept, clean, there is always someone cleaning or watering plants. There is the kindest gentleman uncle ________ who takes care of the parrots and he will let you see them and they can perch on your arm if you want. All of the restaurants are fantastic and there is a variety between sushi at Maru, 143, an amazing breakfast experience, and a smaller restaurant-coffee shop upstairs. Lobby, spa, and the main parts of the hotel are beautiful. Even the lobby bathrooms are luxurious and have bidet toilets (sorry, I have never seen this in a lobby bathroom before). Pool deck is wide open. We had our pick of places to rest in the sun and they have cabanas too. The adults only section is very nice and virtually wide open. We have stayed at other resorts where you need to "get to the pool early to stake your claim"...it's nothing like this here. You can truly relax and know that you'll be able to find a place poolside. The beach experience is one of the best we have ever had. 5-star service from the beach crew...they take care of everything. Chairs, umbrellas, frozen pineapple...would you like to order lunch?...they're on top of it....need water?...sunscreen?...another towel?...they are on it. From the moment you step on the chartered plane from Honolulu (they also fly from Maui), its a luxury experience. You fly over the island, land, picked up by shuttle or private car. Driven to the resort. Check in is a breeze...no lines...no waiting for anything. They even provided a special birthday cake for our daughter on her birthday (3rd night of our stay). Abolutely 5-stars. If you think it is in your budget for a vacation, then I would highly recommend doing it. Probably the best luxury relaxation in my lifetime.

  May 18, 2025
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  Beautiful Beach Getaway

  So if you want complete tranquility go to their sister hotel in the mountains (Sensei) but if you want a wonderful pool and ocean experience, beautiful rooms that feel like you are in nature and one of the best Nobu's I've ever experienced, come here. You must go on the snorkel sail just to enjoy the boat. Everything at this hotel is luxurious. The only downside is you will see a lot of children (if you want to avoid them, go to Sensei) and the occasional Trump apparel (which I find completely distasteful at a place like this where you are spending so much money - keep politics at home, please. Thank you.) Other than that, you can't go wrong here.

  Jan 24, 2025
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  Hotel pretty great but Loud locals blasting music.

  Having been here in 2019 we wanted to try again. Booked a garden room at a good rate and upon check in was given a two room upgrade to an oceanview room on 2nd floor. For the age the rooms still look nice and clean and well maintained. Was given great welcome amenities as celebrating wife’s birthday. Was given a bottle of wine , chocolate cake and a cheese plate. Housekeeping was some hit and miss. Some days they did not empty our garbage and other days they did things haphazardly like not giving enough water or enough face clothes. One day we requested turn for 6:30 and they called me at 6:00 to see if they could come then. I was still getting ready for dinner. 1) Dining under the stars. Pricey at 1,500 per couple but you get to eat under the big hibiscus tree. Our server said this is Mr. Ellisons’s spot and only gets used for these dinners and need prior approval. Server was great and had a very good custom menu. Would recommend if special occasion. 5/5 2) we decided to try a pool sanctuary as were able to book the one for the above area where we had dinner. It took a full day to get permission before they could approve our rental for the day. I would not recommend this as they were unsure of what was included in the price. We showed up at 9 and did not find out until I complained that service started at 11:00 am. We had to ask to get them to set up an umbrella. Jay the manager came by after I fired off a chat to the front desk. He came by and advised what was included in the rental for 800 usd ( one champagne or four drinks, a fruit plate and choice of one appetizer and a Four seasons amenity) and that we could order some food over hay was included as long as it was not outrageous and he would sneak it in as an amenity. The Four Season amenity was two eyeglass cleaners and two aloe water sprays for skin. When the bill came nothing was adjusted and despite only having 3 drinks and not having our appetizer as we elected to have two mains and an order of ice cream we had to pay for all this extra food. I did not want to bring it up as He made the promises and thought He would follow through. Also, it was a Sunday and from 1:00 pm onwards some local yokels were blasting their music from the public beach area so loud you could hear it from where we were sitting from over 700 meters away. The music was so loud I could make out the words to all the songs. I realize this is on a public beach but this went on for four hours and someone could have called the authorities as it clearly states on Lanai beach rules that this is not allowed. This happened as well on the Tuesday but only for 1/2 hour. Save your money and avoid the sanctuary and do something else on a Sunday unless you like loud music to relax to. 0/5. Pool area 4/5. Staff hit and miss and best staff Carmelita, Jordan and Kamele. 3) shooting rifle range. This was a highlight. We were able to spend an hour with Frankie and he taught hot to use a 22 rifle and shot at targets. Would definitely recommend along with pistol or skeet which we did in the past. 5/5 4) restaurants. Mozza Osteria is now closed due to renovations until August. Ok Italian but would it kill them to give some bread with the meal. Nobu is basic Japanese food and nothing special. Malibu Bar overcooked our fish tacos and at night during the renos they have dinner and there was only 5 entrees of which only one was fish that my wife could eat. The Break is the best. Staff friendly and food ample. Menu big and I would suggest eating here everyday during any stay. Rest 3/5 but the Break 5/5 5) ranch hand experience. Awesome. Jessie the farmhand was great and you get to feed the crazy goats and massage the donkeys who just love this. This is complimentary. 5/5. Also do not forget to visit Griffin the parakeet. Stop by and say hello. Also, he loves music and will dance to it. Overall 4/5. Rooms still nice and quiet. Great selection of activities. Nice and quiet resort unless the locals blast their music but food not as good unless you eat at the Break. Will most likely not be back as too many other resorts to visit in the world especially for the prices being charged.

  Jan 15, 2025
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  Calming super retreat

  This Hawaiian island hotel is an oasis of calm and beauty. You arrive via Lanair which is arranged by the hotel. It is a seamless transfer from Honolulu. The hotel is nestled in a magnificent secluded bay with amazing views of the ocean. Lush tropical trees and flora is everywhere and the internal finishes of the woodwork and art decorations are stunning. Food is covered by two restaurants, one is Nobu and the other is a Nancy Silverton italian restaurant. Each is very different and both are excellent, with good choices and lots of fresh fish, meat , sushi and pasta. Staff are exceptional, happy, efficient and there to help you with anything you need. There are 2 pools one is adult only ,which just means no children jumping etc. Nothing else to say...... just stay here for 4 or 5 days and let the calm wash over you. If you need to decompress and relax this is the place to do it. The beach is stunning, quiet, clean and you can order food for your lunch to be delivered.

  Jan 15, 2025