Hotel Promotions
More Inclusive – Complimentary Roundtrip Amstar Transfer from CUN Airport, Tours, & More…
More Inclusive Inclusions:
* Amstar Transfers from Cancun airport to hotel and return transfers from hotel to Cancun airport
* Catamaran & Reef Snorkel: Feel the sea breeze on an extraordinary catamaran trip as you explore the crystal clear waters of the Caribbean Sea.
* Aqua Nick Water Park: Have fun with SprongeBob SquarePants and his friends at the Hotel Nickelodeon Riviera Maya's theme park
* Maroma Beach: Enjoy one of the most beautiful beaches in the world in Riviera Maya, ideal for relaxing at the Beach Club, enjoying a delicious brunch, and participating in activities such as snorkeling, paddleboarding, and kayaking.
* Ecoturístico Ranch: Immerse yourself in nature, cool off in a crystal-clear cenote, and have the opportunity to interact with our rescued animals.
* Tour Transfers: includes round-trip transportation from the hotel to these activities.
Important Information: For further details regarding available activities and to make bookings, please visit the More Inclusive Concierge desk located in the hotel lobby at check-in.
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
OnSite Dining
- Various Lounges & BarsSWELL – SWIM UP BAR & LOUNGE : Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium bar. Enjoy poolside waiters serving the refreshment of your liking.
SLING – COCKTAIL BAR & LOUNGE : Second floor cocktail bar. Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling. - Various RestaurantsCHEF MARKET - GRAND CAFÉ & DECK : The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Service Breakfast, Lunch
PALMS RESTAURANT & TERRACE - SEAFOOD GRILL A LA CARTE : This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience.
JADE - PAN ASIAN CUISINE : Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.
WINE KITCHEN - RESTAURANT & TASTING ROOM : The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.
HABB - INDIAN CUISINE : A wide variety of spices play a key role in this dynamic cuisine ranging from the traditional turmeric to the exotic Kasoori Methi. Native dishes such as Daal Tadka, Biryani and modern tendencies as Butter Chicken will capture your senses and transport you to India.
On-Site Amenities
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Babysitting†
- Baggage hold†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Butler service†
- Car Rental Services†
- Child programs†
- Coffee shop†
- Concierge desk†
- Currency exchange†
- Exercise gym†
- Laundry Facilities†
- Library/Reading Room
- Limousine service†
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk
- Wi-Fi†
On-Site Wedding Services
- Please contact the hotel for additional information.
† Fees may apply
On-Site Recreation
- Basketball court †
- Beach †
- Children's program †
- Dart board †
- Kayaking †
- Pool
- Spa †NÁAY SPA:Our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, Spa treatment rooms, boutique spa shop, bridal suite, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.
- Water activities †
Off-Site Recreation
- Golf †10 minutes away from Mayakoba championshiop golf course.
† Fees may apply
Hotel advisories
General Policy
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.