* Unlimited food and beverages
* National and International drinks
* Daily stocked minibar
* 24 hour room service
* Kids Club
* Daily scheduled activities
* Gym
* Tennis court
* Climbing Wall
* Cinema Solaris
* One way free shuttle transportation to best nightclubs in Cancun (subject by availability)
* Private Mariana with non-motorized water sports
* Wifi included
* Gratuities and Tax included
Important Information: Redemption information will be provided by the hotel at check-in. <dd height="450"
Resort Details
- CAFE SOLARIS BUFFETInternational Menu
- DELISpecialties: Desserts, coffees, and more.
- DON GUS(Reservations required)Specialties: Mexican à la carte
- LE CINQUE TERRESpecialties: Pizzas and calzones.
- MARCO POLO(Reservations required)Specialties: Mediterranean and Italian à la carte
- POOL SNACKSpecialties: Fast food.
- Various Lounges/Bars- Lobby bar
- Pool bar
- On-site snack area - ZAI(Reservations required)Specialties: Oriental à la carte
- ZAI Oriental Restaurant
Enjoy the best cuisine including Chinese, Thai, Vietnamese and Japanese offerings. Dine in a casual atmosphere with beautiful views of the garden and pool areas.
Reservations required.
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different packages available.
For details please contact: jeferecepgrcun@hotelessolaris.com.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weeklly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities.
- Direct access to a beach
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet sky, moto runners, parasailing, diving, deep fishing, and more.
- Non-Motorized Water SportsEnjoy unlimited access to non-motorized watersports such as kayaks and pedal boats. Our private marina is located on the lagoon side of the resort.
Access to the gym at this facility is complimentary for all guests. The sports and entertainment team offers a complete weekly activities program - Outdoor pool
- PoolThere are 2 pools on-site. One large oceanfront view pool is divided into sections, including an activity pool, swim-up bar and children's section.
An adults-only pool is separated from the main pool area. There is also a large, outdoor Jacuzzi that can host 15 guests.
The Kids Club has its own private pool, grassy play areas, and a great indoor play center. Children will have plenty of safe, supervised and creative things to do while you relax. Weekly programming includes arts and crafts, finger painting, story time, Mexican games, musical, sports and ecological activities. - Spa †
- Steam bath †
- Tennis courtThere is 1 tennis court on-site.
- Gambling †Downtown Cancun hosts a variety of popular casinos.
- Golf †Golf course located within a mile of the property.
- On-site EntertainmentSeven different fabolous and professional shows a week: Mexican, Circus, Magic and illusion. As well as Caribbean, International and Kareoke. Presented at the hotel theather, start from 8:00 to 9:00 and last about an hour.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
9250 reviews
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Sep 20, 2025Magnificent Massage
Irene & Yumy were absolutely amazing with our massages! Pressure was great, atmosphere was amazing. They made our stay unforgettable. Highly would recommend!!!
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Sep 20, 2025
Great weekend get away
The experience was great. The hotel is clean and very updated. The star of the show was Darvin Garcia. This man took care of us from the time we arrived until we left. Great service!!
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Sep 19, 2025
Darvin Garcia - Super Host!
We had breakfast daily at the buffet while at the resort. We were celebrating our Wedding Anniversary. Darvin was our host/server/friend for the whole week. This guy was amazing. Upon arrival daily, he had our bacon and watermelon water ready for us while we fixed our plates. Darvin made sure that we were served with the utmost care. We formed a special bond the week we were there. At our last day there for breakfast, we ate, took pics, and hugged Adios. I shed a tear knowing that we met a great man. Darvin, you were amazing. Thank you for making our day a joyful start to the rest of what each day had to offer us. Muchos gracias, mi amigo!
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Sep 17, 2025
Great service
Javier Abarca was amazing with our experience. He was so attentive to servicing us with drinks. I had an injury and he was sure to make sure I had a bingo card during game time when I could not move to get one. I appreciated his service so much and how kind he was. We also always appreciate Limber who we have been coming for for years. Service here is always memorable.
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Sep 17, 2025
Great Anniversary gift
The massage therapy with Sam was very, very relaxing and much needed after a 11 hour flight. Everyone was very pleasant.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel has ongoing construction.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed