Resort Details
- El Paseo
Our own extension of La Quinta Avenida, El Paseo is the main connection from the hotel entrance to the food & beverage and pool and beach areas.
- La Cocina
Mexican and Caribbean Market variety for breakfast, lunch and dinner
- The Grill at 1-26Fresh seafood and signature steak selections in our ocean view restaurant. Open for dinner
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- Concierge desk
- Exercise gym†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Bell staff/porter
- Bicycle rentals†
- Children programs†
- Concierge desk
- Exercise gym†
- Gift/News stand†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Pool
- Restaurant†
- Room service - limited hours†
- Spa†
- Tour/sightseeing desk
- Valet parking†
- Wireless internet connection in public areas
- Business Center†
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach access to the beautiful Caribbean Sea
- Bike rental †
- Children's pool
- Children's program, onsite †-Hash Tag Teens Club
-Camp Hyatt Kid's Club - Fitness center on-site †Open 24 hours
- PoolThree Infinity pools and lap pool
- Spa †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Love the vibe here!
My wife and I had an amazing time at Devossion! I was there on a FAM with a number of other travel agents checking out the resort as they are working on their transition from a Hyatt property to a Live Aqua property. Our experience started out perfectly as we were greeted by Miky and a few other bellhops who grabbed our bags. The check-in process was seamless and we were in our room within minutes. We quickly got to know our favorite bartender, Sergio! He was always so friendly and kind. He remembered what we liked to drink and greeted us with the biggest smile each time we saw him. Later that evening we met Francisco for the first time as he was working at the Italian restaurant that we had dinner at. He was also extremely kind and saw to our every need. After having dinner in the steakhouse one night and experience the famous soup in a sourdough bowl, he was kind enough to get me a tour to meet the pastry chef and his team! I had told him that I have my own restaurant in the states and that I was interested in learning about how their team prepares for large events. We loved our stay and look forward to heading back!
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Gorgeous property with amazing staff
Absolutely beautiful property. Rooms are gorgeous, they are extremely clean and staff went above and beyond to make sure we felt like family. Food was excellent. Great layout and easy to get around. Francisco at Italian was incredibly kind and we enjoyed visiting with him throughout our stay. Miky (bellhop) took the time to make sure we knew the property layout and everything in the rooms. He made us feel very comfortable! Carlos (bellhop) was very friendly and we really enjoyed our stay. Adal at front desk was very welcoming! Feels like family there. Cenote spa is incredible. Room service breakfast burrito was one of the best I've ever had!!
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Great New Live Aqua Property in Playa Del Carmen
We recently stayed at this property twice. First time was in a suite for 2 nights and second time in a garden plunge pool room for 2 nights. All interactions with the staff starting with the car valet and reception was very friendly and professional. The property is very nice and has an open concept design. Rooms are very spacious and open with large bathrooms. The multiple pools were designed nicely with a contemporary modern design. Some loungers and cabanas are actually in the water. Nice touch. Our server Venancio at the pools was exceptional and attentive for our days at the pool. America and Jorge were very welcoming to the pool area. Drinks and food we ordered at the pool were very good. Beach was nice with plenty of loungers and it extended the length of the property, which is very long. Sargassum was cleaned up early every morning. Our experience in the multiple restaurants was very good with great service, excellent food quality and presentation. Special acknowledgement to the following restaurant personnel: Rubin Mgr -Grill, Scarlet server- Japanese Sushi , Francisco server- Italian. Few others that i regretfully did not capture their names. We enjoyed the Club Lounge and met Maria who took care of us with drinks and small apps. and snacks were available. This property has great potential to be the best adults only resort in Playa.
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Great experience. Just opening so ironing out kinks and daily changes
Love the size of this property, great for anyone not wanting to walk a lot. The view is beautiful and the ability to be at the pool or a small walk right down to the beach. The Cenota in the spa is amazing and enjoyed the hot/cold therapy before my massage. I would have loved another food choice on property but 5th Ave is only a few steps amazing for some great food. Reminder this property just opened and so many changes happening daily.
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good stay
best rooms , best service , good staff , also a good food here in resturant must visit here when come here in udaipur . alll over very well.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe Municipal government of Quintana Roo Environmental Sanitation Tax of a minimum 40.68 MXN (approx. $2.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
- Check in: 3:00 PM
- Check out: 12:00 PM
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : additional fees apply for brining a pet.