These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- BarsBARS
Glass Bar (adults only)La Cantina (adults only)Sens Wet Bar (swim-up)Wet Bar (swim-up)Coffee & Me by Grand Oasis PalmLobby Sports BarIsla Mujeres Beach BarCocoa BarBites Bar
- Café Del Mar Terraceindoors adults-only gourmet restaurant.Grill & Seafood
- Market Place• Le Buffet: International buffet• Bites: American fare
- RestaurantsCocoa2023 Tripadvisor Travelers’ Choice WinnerSeafood & Grill
Maki Taco2023 Tripadvisor Travelers’ Choice WinnerJapanese & Mexican fusion
Los AgavesMexican gourmet
Bites Food HallEl Buffet: Mexican buffetDos Lunas Terrace: Pizza, pasta, ice cream
La Hacienda Food HallEl Buffet: Mexican buffetSweet Palm: Children’s buffet
Las PalmasInternational buffet
Isla MujeresSushi and snacks by the pool and beach
Careyes ($)2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#1 in Mexico)Gourmet Mexican-French fusion
The White Box ($)2023 Tripadvisor Travelers’ Choice WinnerMediterranean gastrobar
Miramar Restaurant ($)International cuisine
Le Petit Chef ($)An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes
Romantic Beachfront Dinner ($)
For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made directly at the respective dining venue; reservations at adults-only restaurants are also available at the Oasis Plus concierge desk.
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter
- Boutiques/stores†
- Children programs
- Children welcome
- Coffee shop
- Concierge desk
- Currency exchange
- Doctor on call†
- Elevators
- Exercise gym
- Game room
- Laundry/Valet service†
- Live entertainment
- Lounges/bars
- Multilingual staff
- Parking
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk†
- Water sports
† Fees may apply
- Beach †- Soft white-sand beach with calm and shallow waters perfect for kids- Sens Beach Club ($): cabana beds, wraps & snacks, domestic open bar, premium beverages, personalized attention- Miramar Beach Club (adults only) ($): cabana beds,domestic open bar,snacks,personalized attentionAdults only
- Children's program, onsitePirata’s Bay Beach & Pool Park- Splash zone pool area with slides- Wading pool- Zip-line- Camping zone- Open-air movie theater- Games aboard a docked pirate ship
Yucatan Jurassic River: Winding pool in a pre-historic dinosaur theme
The Arcade: Interactive video games such as racing, sports and dancing
Baby Blue Crab Kids Club- Unlimited fully-supervised fun for ages 3-12- Open daily 9am-7pm- Shallow pool with waterslides and mushroom fountain- Video game lounge- Arts and crafts- Restaurant- Movies- Daily activity schedule - Direct access to a beach
- Calmest white sand beach with small waves perfect for kids.
- Adults-only beach club (exclusive for Café Del Mar Beach Club guests)
- Fitness center on-site
- General
Pirate Ship Family Tour
- Captain Hook ocean cruise for the entire family
- Tour duration: 1.5 hours
- 4 tours per week
- Reservation required (made at resort), subject to availability
Kinky on Board (adults only)
- Night ocean cruise with pirate-themed show and drinks aboard a Spanish galleon
- 2 tours per week | 11:00pm-1:00am
- Reservation required (made at resort), subject to availability
Sports & Activities
- Beach soccer
- Dancing lessons
- Board games
- Yoga
- Pilates
- Zumba
- Aquarobics
Pirata’s Bay Beach & Pool Park
- Splash zone pool area with slides
- Wading pool
- Zip-line
- Camping zone
- Open-air movie theater
- Games aboard a docked pirate ship
Baby Blue Crab Kids Club
Unlimited fully-supervised fun for ages 3-12
• Shallow pool with waterslides
• Video game lounge
• Arts and crafts
• Restaurant
• Movies
• Daily activity schedule
Schedule is subject to change without prior notice.
- Kayaking
- Nightclubs †
- PoolFreeform PoolPirata’s Bay Beach & Pool ParkYucatan Jurassic RiverSensoria Pool & Lounge | Adults Only
- Spa †Sensoria Chill Out & Spa ($)This well-appointed adults-only spa offers a full collection of services that incorporate ancient and modern techniques with all-natural products. The outdoor garden area features private cabins for body treatments, Balinese beds, pools and jacuzzis to help you relax while surrounded by nature.•Massages•Body wraps•Body scrub•Facials•Sauna and jacuzzi•Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures•Temazcal: purification ritual in a traditional Mayan sweat lodge•Bridal services
- Entertainment•Entertainment- Live bands and musicians- Comedy shows- Acrobatic shows- Michael Jackson Tribute Show- Mexican Folklore Show- Magic Show- Belly Dance Show
Entertainment program is subject to change without prior notice.
- Sian Ka’an Beach ClubBali beds with butler service (adults only - exclusive to Sian Ka’an guests)
- Red Kinky Night ClubBurlesque-style show (adults only)
- Kinky on BoardNightly ocean tour onboard a Spanish galleon (adults only)
- Cloud Nine Zonepools, jacuzzis and Bali beds (adults only)
- Red Cabaret Dinner ShowTraditional burlesque-style stage presentation (adults only)
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
8436 reviews
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Jul 31, 2025Had an amazing time at the Sens, Love it!
Everything was excellent. The staff, pools, choice of food and restaurants, bars, beach etc. There are some bad reviews which I believe are uncalled for, some people’s expectations are crazy!!! I would without hesitation return to this place. Fantastic for families or those without kids as there are adult only areas. The Sens and Grand Oasis Palm are next to each other and share a lot of the same facilities. We stayed in both. In the Sens you pay a bit more but you get extra restaurant options and some Sens only areas. But all in all either hotel was great. Now the negatives! I’m trying to give a honest review! But this is being really picky. In the Grand palm some areas look just a little tired (nothing serious). The only area both hotels could improve on is the lines of people waiting to get served at some of the bars, with just one person serving. One idea could be to have self service beer and soft drink pumps like in some all inclusive hotels. This would dramatically reduce waiting times. Also if you leave it late for meals, you may have a bit of a wait to get into the restaurants. But we booked many al a carte restaurants through the app, which were included with the all inclusive package. Then you walked straight in at your chosen time. The app by the way is excellent. But to sum things up, the positives massively outweigh any minor negatives. Infact one of our best ever vacations! 😁
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Jul 23, 2025
Awesome resort
Our stay there was 07/16/2025 to 07/21/2025 and there is only one word to describe it, Excellent.. This is our 6th time at this resort when it was Grand Oasis Palm it was great and now with all the improvements is just awesome. A few year back we had the honor to meet the resort manager Mrs. Valentina Biegun and she is great, always making sure that the guests are taken care of. We've been there for my wife birthday twice, for our anniversary twice, just vacationing and now we took our grandkids to celebrate their graduation. The food is great, Miramar restaurant and White box are awesome.. we are already planning to go back for my birthday in November.. Personally I highly recommend it..
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Jul 14, 2025
Le Petit Chef - SO GOOD!!
Le Petit Chef is here! Amazing experience! If You are looking for something different and fun for the family. This is it! Food is amazing and the art experience with the little chef is beyond great!! You NEED TO do this! 4 course meal! Drinks all included. Food and service is perfect. We had Bartholomew and Karla as servers and so wonderful.
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Jun 29, 2025
Great Vacation
Great experience ask for Bartolome and Karla great service will recommend them every time clean nice new experience 🌹
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Jun 27, 2025
Everything was great..We will be back...we enjoyed every minute of it..thanks..
My family and I were already standing around 20 times..with our friends and we get good service and always want to come back..
- AdvisoryThis hotel does not accept Spring Breakers/Student Groups.
- AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
- AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
- AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
- AdvisoryThe Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).
Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
- Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.
- Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
- As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
*Please note the legal drinking age in Mexico is 18. - Pet policy : Pets Not Allowed