- Palladium’s Lobster Dinner will be offered for Free, providing a unique and memorable experience! Valid once per stay. Valid for 2 adults.
- Dinner can be arranged during check-in or directly through the butler team. They will assist guests in selecting the available days.
- Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
- Added values can be arranged during their check-in or directly through the butler team. They will assist guests in selecting the available days.
- Show availability varies by destination and occupancy, however, the venues do not close. Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
Fruit basket with bottle of champagne
Free room upgrade (based on availability at check in)
15% discount on massages
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
* Breakfast, lunch, dinner, and unlimited snacks
* Alcoholic and non-alcoholic beverages
* Free WiFi in all the facilities
* Daytime activities program including aerobics, aqua gym, ping pong, Pentanque, archery, waterpolo, darts, billiards, tennis courts, basketball, language classes, beach volleyball, diving induction lesson in the pool
* Sunset Boulevard Discotheque for adults from 11:00PM to 2AM
* Shows and games every night in the theater, live music in the bar
* Children's animation throughout the day and mini disco at night.
* Watersports including: kayaking, catamaran, snorkeling, sailing
- Selected Suites, Entire Suite area available to ONLY Family Selection Guests
- Private Lobby
- Private Restaurant with hot and cold snacks throughout the day
- Private Bar offering premium beverages
- Private "lounge with TV" and Private Entertainment area
- Heated Pool with water service, Solarium with Balinese beds and lounge chairs
- Reserved area on the beach with water service
- Family Host
- Priority Reservations in Restaurants
- Special Turn Down Service for Children
- Surprise preparation of the hydromassage tub with special amenities for the little ones
- Personalized minibar with special beverages
- Unpacking/packing services
- Free Sunscreen
- VIK welcome kit for each child. Mini bath robes and slippers
Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- Deluxe Garden View
Bedding: 2 double beds or 1 king
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Garden View
Bedding - 2 double beds or 1 king bed, plus 1 double sofa bed in the integrated living area.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Junior Suite Garden View
Bedding: 1 King bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Connecting Suite
Bedding: King bed or double beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits - 6 adults, 5 children, 8 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Oceanfront ViewBedding: 1 King bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.Occupancy limits: 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Panoramic Ocean ViewBedding: 1 King bed or 2 double beds
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Garden View SingleBedding: 1 King bed or 2 double beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 1 adults, 3 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe OceanviewBedding: 1 King bed or 2 double beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total
- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Suite Panoramic Ocean ViewBedding: 1 King bed or 2 double beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total
- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean ViewBedding: 1 King bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Garden View SingleBedding: 1 King bed or 2 double beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 1 adults, 3 children, 4 total
- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Deluxe Ocean View
Bedding: 2 double beds or 1 king
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Maximum 3 adults, 2 children, 4 total
- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant*
- Safe deposit box
- Sauna*
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
-
Various Wedding Packages are available.
Please contact hotel directly.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports *Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna *
- Spa *Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath *
- Tennis court *There are 2 lit tennis courts on-site.
- Golf *Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
* Fees may apply
Property information
Customer ratings & reviews
TripAdvisor Traveler Rating
15232 reviews
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Oct 16, 2026Come see Louis
We had a great time at the travel club bar with Louis. He made us some yummy cocktails and taught us some Spanish. Highly recommend!!
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Sep 27, 2026
Great time
Bien bonito recommendo a todos a venir
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Sep 07, 2026
Ten years of return visits💕
Return visit to GPV #10? Might be nine, might be 11. First time traveling in truly off-season tourist time and it was beyond lovely! If you are prepared for rainy nights and gorgeously hot and humid days then you will enjoy it there in September! As always, the concierge team led by Julián Dueñas and Jessy Goméz make this place beyond special for anyone willing to make it their home away from home. Well before arrival, we knew any special needs and wants would be organized - and they were. Communication was amazing and there was nothing we needed that wasn’t attended to immediately when asked. Given that this is low season and aware that weather impacts some aspects of our stay - we could not have felt more taken care of. Restaurants- every single Al a carte was top notch. In particular, the hostess Mirla at Bamboo ensured that we felt like more than guests but rather, family. All of the service staff we met were wonderful… I wish I could recall all of their names but Arcadia at el bosque, Daniel, Vicky, Armando and Oscar at the adult pool, hostess Nahomi at El Dorado and the Nest….and the delightfully kind and patient hostesses at el bosque! Sr Miguelito and his bigote wish we were better with names! The buffet never failed to make our hearts and bellies happy. At the lobby bar, we were thrilled with the service of each staff member. At Hemingway, Giovanny was an asset and a delight! Rooms/facilities…. It’s a smaller, older resort. Upgrades are underway and they are fantastic! It is a clean, cared for property and you will be comfortable, I promise. Pay a little to upgrade to a jr suite at minimum if you can? Family selection has great value BUT….kids!😂love them but not currently at that part of life so I will leave them in your pool, happily! Come here. Feel welcomed by the staff and the other guests. It is a lovely place!
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Sep 01, 2026This is not a 5 start hotel
The personnel from the hotel is hunting you all the time trying to sell you something. They try to sell stuff from the SPA, upgrades for restaurant, access to certain shows. They keep insisting even after you decline a couple times. Very annoying. There is no AC in their main restaurant. The food is very bad, the menu is extensive but nothing is specially tasty. There are flies around the food all the time that nobody seems to care to remove. There very few restrooms around the complex. There is only ONE restroom by the pools, ONE restroom at the restaurant. So if you need to go you will most likely need to walk to your bedroom as there is always a line. The beach access this hotel has is very small, the beach is full of rocks, pictures are very misleading. The rooms are old and need maintenance, the restrooms are very humid and water puddles when you take a shower.
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Aug 21, 2026
I will never come back.
Early check in was promised. This was false. More money was charged. No reservations could be made. Pools were full of bacteria(Wife got an infection). Unauthorized charges were made for “free” coconuts. Rooms weren’t cleaned consistently. Bugs were present. Check I process was horrible. No fans towards guests. Etc.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed