Resort Details
- Bell staff/porter
- Complimentary breakfast
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Front desk
- Gift/News stand
- Bell staff/porter
- Complimentary breakfast
- Concierge desk
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Front desk
- Gift/News stand
- Limousine service
- Luggage service
- Meeting rooms
- Multilingual staff
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Safe deposit box
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
298 reviews
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May 19, 2025A must for anybody who enjoys going to tea
We had Tea at the hotel and had a wonderful time, I took my wife and daughters there for tea and we had a great afternoon enjoying good food, tea and conversation and just realxing, we highly recommend it. It takes about an hour and half to fully enjoy it and not be rushed
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Apr 24, 2025
Splendid Customer Service and Knowledgeable
First and foremost, I want to commend the hotel for its exceptional customer service. I had the pleasure of speaking with a young lady at the front desk regarding plans for my business partner and me to bring our families to this wonderful historic hotel and restaurant. She had a pleasant and patient demeanor, answering all of my many questions with professionalism and kindness. Her helpfulness truly made a lasting impression.
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Nov 11, 2024Unfortunate Experience.
I used to love going to Graycliff until I had an experience that reminded of a time I thought had passed. I frequent Graycliff for pleasure and business. Notwithstanding when I tried to take my father who is a black man for drinks and cigar early on Friday when the lounge was completely empty he was denied service for wearing short pants. There are no signs to this effect and I myself have been there in shorts along with others. No warning, no compromise just a refusal to serve. I can say with certainty it is not the fault of the owners but rather the fault of over zealous and quite frankly racist host. I would not suggest going here as a black man and certainly not as a black Bahamian until the host is removed or retired. I will be making a formal complaint as well for this embarrassing experience. A Bahamian man who is dressed nicely should not be refused service in his own country. This is shameful.
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Oct 02, 2024
Gorgeous property and incredible staff named Major.
We often visit Naussa, Bahamas from cruising and take a taxis to this property to get their cigars. Only on our 7th time we realize how close to the port the hotel/ establishment is… less than 15 min walk! The taxis are a rip off and take you on a long route that makes it look far from the port. The tours/ cruise lines make it seem like the property is far. It’s a safe walk minus the narrow sidewalks so keep that in mind when walking: Just walk pass senior frogs, stay left and go straight. Use maps if needed. I will attached photo. The hotel is gorgeous in therms of old English luxury which transport you back to that era. The hotel I agree with other reviewer is a bit tired and can use more care but still stunning non the less! Worth a visit. The staff is friendly with that signature Caribbean hospitality! Especially staff Major, he was charismatic and all things wonderful about being greeted making you feel at home, he clearly hold the Greycliff close to his heart by how proud and full of love spoke about it. The joy on his face just talking and showing us a bit of the property was enough to sell us on a land visit for next time to the Bahamas! Thank you for taking time and can’t wait to stay here. Honorable mentions of staff also: Maurice and Elec whom was friendly and welcoming as well! I may be forgetting a 4th gentleman. Sorry. The lady at the desk was a bit uppity but warmed up to us because of Major. Overall great experience and can’t wait to visit. Thank you Major for taking time to show us the beautiful Graycliff.
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Sep 22, 2024
Worst Day Pass experience ever
I cannot comment on the hotel as I did not stay overnight. We booked a day pass while on a cruise. It was expensive. As to the pass itself, service was practically nonexistent except for the gentleman who assisted me in getting to the pool due to mobility issues, Mr. Cool, and then later 2 gentlemen who assisted in helping us finally get our lunch and a taxi, Smith and Lavado. The pool was dirty and disgusting and filled with bugs. The food itself was not appetizing. And forget getting water promptly or even a drink. This facility has no business selling day passes and any company that does so should reexamine its policies.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and cashCashless transactions are availableSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: The front desk is open daily from 7:30 AM - 11:30 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Know before you go: 24-hour pool accessThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Crib (infant bed) fee: USD 95.0 per dayRollaway bed fee: USD 95.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.