The all-inclusive program includes the following amenities:
• Breakfast, Lunch & Dinner
• Unlimited bar brand drinks (bottles of wine & champagne are excluded)
• Nightly entertainment (seasonal)
• Afternoon tea
• Daily activities program
• Theme night buffets (seasonal)
• Non-motorized watersports
• Weekly manager's rum swizzle party (minimum drinking age 18 years old)
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Hibiscus RoomFormal dining room. Here you will enjoy fine traditional European cuisine with a Bermudian flavor which changes daily. Open for breakfast and dinner year-round.
- Various Lounges/Bars-The Palm Court
-The Bayside Bar and Grill
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold†
- Bicycle rentals†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's program, onsite †Offered seasonally.
- Direct access to a beach
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Motorized Water Sports †
- Non-Motorized Water Sports †Snorkeling
Kayak
Windsurfing - PoolThere is 1 pool onsite.
- Spa †Natura Spa (Cave Spa)
- Tennis court †There are 4 tennis courts onsite. There are 2 lit tennis courts onsite.
- Golf †Golf course located within 5 miles of the property.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3674 reviews
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Nov 15, 2025Great hotel, great staff, fabulous food
Myself, husband and daughter have just returned from Bermuda staying at the Grotto Bay Resort & Spa. All I suggest is if you visit this hotel please ignore any negativity. The hotel is spotlessly clean, all down to a great housekeeping team. Cannot fault the friendliness and hospitality of all the staff from the reception desk, such a warm welcome. Restaurant, bar and pool bar staff are all a credit to the hotel, very polite, attentive and friendly. We were on the all inclusive plan, the food was beautifully presented and delicious and spoilt for choice what to eat. Only one gripe for me was there were only certain cocktails you could have on the all inclusive plan and I was charged an additional $5.85 for ordering a cocktail which wasn’t on the list, I wasn’t aware until I’d been presented with the drink, to me all inclusive should mean all inclusive including any drink, however it didn’t spoil my week. The rooms were very clean and we had beautiful white towels replenished daily the beds were a bit on the small side for two people, and my daughter who is 5ft 8ish her feet dangled off the end of the bed 🤣 The pool was kept very well maintained and clean. The cathedral caves in the resort is a must to try although brace yourselves as the water is very cold but definitely worth the dip as the water is crystal clear. The DJ on a Saturday night was great fun, my opinion he should be there most nights so folk can have a boogie 😊 The Panorama rooftop bar with the fire pits were out of action due to inclement weather which was a bit disappointing for us but obviously not the hotels fault. I would have no hesitation in recommending this hotel to stay at, definitely worth the all inclusive plan as Bermuda is very expensive. The hotel also provides bus passes if you are all inclusive to travel around the island this includes the ferry too, which again saves you money. All in all a fantastic place to visit.
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Nov 12, 2025
Memorable stay
The hotel lived up to all the excellent reviews and photos. It was such fun to see free-roaming cats, chickens, and roosters, and we loved the complimentary afternoon tea and Monday night buffet. The breakfast buffet was plentiful and varied daily. It was so worthy to get the breakfast meal plan . Next time, we’ll opt for a ground-floor room for a better ocean view. Overall, everything was perfect
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Nov 12, 2025
A memorable stay
The hotel lived up to all the excellent reviews. It was such fun to see free-roaming cats, chickens, and roosters. We loved the complimentary afternoon tea and Monday night buffet. The breakfast buffet was plentiful and varied daily, it was so worth getting the meal plan for the breakfast. Next time, we’ll opt for a ground-floor room for a better ocean view. Overall, everything was perfect.
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Nov 02, 2025
Special family holiday
We had a fantastic time here for 10 nights, everyone was so welcoming and helpful. We would definitely recommend the all-inclusive package.
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Oct 31, 2025
Wonderful Grotto Bay
We have just got back (Wednesday) from the most amazing week at Grotto Bay. Luckily before the hurricane hit, and really hope that Bermuda and Grotto Bay were not severely impacted. I have nothing but positives for the hotel, its staff, location and Bermuda. We were greeted on arrival by very helpful and informative reception staff. We had a lovely clean room which was cleaned and towels changed daily. The food was absolutely delicious, a fantastic buffet breakfast. Lunch and dinner were all cooked to order from very extensive Menu’s. It really was just like eating at a high end restaurant. The waiting staff couldn’t be more obliging. The bars and beach bar were stocked with branded spirits which was nice. All the staff that we had the pleasure of meeting and dealing with were lovely and couldn’t do enough for us. We had the all inclusive option which was definitely worthwhile. The hotel itself is lovely, location was perfect with a beachfront view from our room. The private beach was lovely and so peaceful. The underground cave was such a great experience, although rather cold lol. Definitely hope to go back there, it stole a piece of my heart. Keep up the great work Grotto Bay xx
- AdvisoryWe are delighted to advise you the new Palm Court Restaurant is open! The restaurant will offer a new menu and more seating, yet still serve up the delicious food and friendly service that we are known for, with even better views. The contemporary Island inspired design and Mediterranean-Bermudian themed menu will complement the dining experience further against the backdrop of azure ocean horizons from every angle.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed