Grotto Bay Beach Resort - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

3670 reviews

• 

  Special family holiday

  We had a fantastic time here for 10 nights, everyone was so welcoming and helpful. We would definitely recommend the all-inclusive package.

  Nov 02, 2025
• 

  Wonderful Grotto Bay

  We have just got back (Wednesday) from the most amazing week at Grotto Bay. Luckily before the hurricane hit, and really hope that Bermuda and Grotto Bay were not severely impacted. I have nothing but positives for the hotel, its staff, location and Bermuda. We were greeted on arrival by very helpful and informative reception staff. We had a lovely clean room which was cleaned and towels changed daily. The food was absolutely delicious, a fantastic buffet breakfast. Lunch and dinner were all cooked to order from very extensive Menu’s. It really was just like eating at a high end restaurant. The waiting staff couldn’t be more obliging. The bars and beach bar were stocked with branded spirits which was nice. All the staff that we had the pleasure of meeting and dealing with were lovely and couldn’t do enough for us. We had the all inclusive option which was definitely worthwhile. The hotel itself is lovely, location was perfect with a beachfront view from our room. The private beach was lovely and so peaceful. The underground cave was such a great experience, although rather cold lol. Definitely hope to go back there, it stole a piece of my heart. Keep up the great work Grotto Bay xx

  Oct 31, 2025
• 

  Lovely visit to Bermuda and Grotto Bay

  Our stay at Grotto Bay Beach Resort, Bermuda was lovely. We spent our Monday - Friday visit relaxing, seeing the sights, and had a great time. The resort is a quick drive from the airport. Our ocean front room was not yet ready for our check in, so we had a delicious lunch at the Bayside restaurant. Check in was a few minutes before 3:00. The room (132) was nice, on the third floor overlooking the ocean. The bus stops are at the entrance to the resort, which was so convenient. We visited Hamilton (twice), and St. George. The bus rides are quite interesting, and we were able to see a lot of Bermuda on our way to our destinations. Very convenient and fun! Besides the Bayside restaurant there are only 2 other places to dine at Grotto Bay. Breakfast was a buffet, dinners are served in the Hibiscus and Palm Court restaurants, which are adjoining. We also visited the Swizzle Inn which is just a short walk from the resort, and definitely a fun place. Be sure to book a massage in the caves, which was a highlight of our visit.

  Oct 26, 2025
• 

  A fun property with formal dining areas by the lobby and a fun beachfront restaurant. Service overall was good.

  Traveled to the Grotto Bay for a mini reunion with relatives from the UK. We had a lovely time. The hotel rooms are a little tired but having said that the two queen beds were super comfortable, the shower was great, the superior deluxe room view was lovely, room had a safe, buffet breakfast was great, and being amidst all the caves is super cool. The spa is underground in a cave which provides a very interesting backdrop during your treatment and is a one in a million experience. The massages were exceptional-well trained masseuses. Swimming in Cathedral cave is also very cool and exotic. This hotel is more affordable than many and so for that reason I do recommend it. However, you do feel it at times with lack of amenities in the room (one tiny soap bar and tiny hand lotion, no waters provided etc).Evenings had rotating entertainment-DJ disco night, sax player, historian which was nice but the placement between one of the dining rooms and the bar was a little odd. Overall, I would stay again and enjoyed my time.

  Oct 09, 2025
• 

  Never coming back. Terrible service.

  Terrible experience. Super unprofessional. Ruined my trip. Within the first 2 hours of being them I severely regretted ever booking with them. Will never come back ever again.

  Oct 08, 2025