Resort Details
- Ciao
Italian fine dining a la carte
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
- Frida Bar
Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.
- IPanemaEnjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
- PizzetoBrick-oven style pizza
- The MarketRock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
- Various Lounges/Bars
5 bars and lounges.
- ZenEnjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- Parking
- Pool
- Restaurant†
- Sauna†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Children's pool
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
- Fitness center on-site †Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
- Hot tub †
Offering guests two outdoor hot tubs.
- PoolTwo refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
- Spa †Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
- Teen programs †The Cavern, featuring the Teen's Club & Lounge.
- VolleyballBeach volleyball court
- Pueblo Magico Tour ($)
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Fer has excellent customer service
We had a wonderful.time at Frida's. We arrived almost at closing but Fer was on top.of our order and made sure we had everything we wanted. The mole was exquisite and we especially enjoyed the pan.de elote we had for dessert- thank you Fer for making Frida an excellent choice on our first night in Vallarta Hard Rock!
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Spa day with girlfriends
Best massage I’ve ever had by Joanna thank you so very much you rock she was very professional and amazing. It was one of the best massages I’ve ever had. I go to multiple places for massages, polite, and lovely. The whole experience was amazing the cool plunge in the sauna and the hot tub and the lounging area were very comfortable all staff. We’re lovely.
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Everyone and everything was lovely we love the hard rock!
Great resort we had so much fun!! Third time here, the staff ensures that you are having a great time and have everything you need. Rooms are beautiful, we had a balcony with a great view of the resort. Service is great at all restaurants, the food options are great
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Great views and friendly people.
This is one of our favorite resorts. The beach is fantastic and the staff is great. We get Bali beds each time we go. Zu and Diane are the greatest! They check on us just the right amount, remember our favorite orders and are always super friendly. Highly recommend.
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Amazing vacation experience with amazing service!!
Our experience to the Hard Rock hotel was amazing!! The staff, our room, the resort were all amazing!! I would like to acknowledge the crew at the Ciao Restaurant for breakfast. My wife and I had breakfast there every morning and the crew was excellent. Our server every morning was Lalo and he was amazing! He and the staff were so friendly, fun and enjoyed their job which made it most enjoyable for us. They made our vacation much more special. They are amazing people! We will definitely be back and Lalo and the crew at Ciao will be one of the main reasons for our return. Hopefully the Hard Rock appreciates what special people you have working there.
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.