Hilton Barbados Resort

Customer ratings & reviews

TripAdvisor Traveler Rating

5237 reviews

• 

  Awful, wouldn’t recommend for anyone serious about their vacation

  The hotel is shabby, the staff are aloof, food offering is mediocre with some of the waiting staff bordering on plain rude. The property itself is in very poor condition. Intermittent WiFi, that also affects your TV viewing, blocked toilet on arrival, really low quality for premium prices. I’m a Hilton Diamond customer, have stayed in multiple properties all over the world, this one stands out as our worst yet. It’ll be hard to top it in terms of how wrong things could be. Management, hang your heads!!

  Dec 24, 2025
• 

  Great grounds and staff, rooms are a hit or miss

  First off, there is staff that greets you at the airport and can arrange transport to the hotel for $35. On arrival, the grounds are beautiful with a great view of the ocean, which you can literally just walk on to. This is in addition to the pool areas. There is a restaurant/bar on the beach for convenience. You are greeted by very friendly and helpful staff, and they give great suggestions on things to do in the area. There is a gym and spa. Definitely take advantage of the fitness classes, the instructors were good. Breakfast at Lighthouse is buffet style with eggs made to order. The atmosphere in the bar near reception was relaxing- can’t remember the name- and drinks were good. Special thanks to Sabae for making our stay even more enjoyable! Now for the rooms - our first room was on the sixth floor overlooking the pool and the beach - although this was considered a premium room, the concrete slab on the balcony definitely blocks your view. The room was on the small side and a little stuffy. The fabric on the headboard was cracked. Definitely not a room that can accommodate more than two people and a king size bed. Unfortunately, we had two double beds. We requested an upgrade, and were happy with the upgrade, but we were right over the open conference room area, and it could get a little noisy during events. I would definitely recommend a corner room facing the beach/pool for the best experience. Overall, I enjoyed my stay. We generally had to take taxis to restaurants and other places on the island, but you could walk to locations like Savvy on the Bay and the town, if you feel up to it. They can get a taxi for you in the lobby, which is practically immediate, or you can Uber, which is available on the island.

  Dec 21, 2025
• 

  Food gone down hill - Food prices crazy

  We booked Hilton Needham’s point for two nights pre cruise. It had been our choice of hotel l think for last 10 years this our 5-6th visit. Friendly checkin staff cheap room upgrade, which we took after long flight from uk. Breakfast was grim first morning a Friday fresh fruit was single type melon and half kiwi fruits. There was no fish at all and meat restricted to salami only first morning. Second morning added to with what I refer as watery processed packet ham! The food in the evening was stupid money well in excess of uk experience, cold and mediocre,had to ask for salt and pepper as not provided. The breakfast on Saturday when they sell to locals included 3 different fruit melon melon & half unripe kiwi. Much much better breakfast in premier inn uk. We did have included breakfast so didn’t pay extra. All prices on menu are plus 17.5% vat and 10% service charge despite this a column at the bottom for tip when signed the bill. This used to be a fab hotel dinner used to be a buffet with option of buying something else, breakfast was great too, sadly not any more so beware if you are expecting a fantastic culinary experience ! The room initially looked clean but bathroom had a blade cover from deposable razor . At the side of bed l trod in sticky patch jam or something that stuck to my sock which gathered sort of fluff hair off floor. Reported it and asked for towels for side of bed so some hope of not dirty carpet. Next day they made a fuss cleaned it and asked me to check the previously sticky spot. Positives fab pool and great pool bar but top dollar. The Staff are friendly. Will we go back sadly no gone right down hill for food quality and prices huge increase , even allowing for cost of living increases. The final annoying thing saw on a poster in lobby advertising Hilton breakfast was bowl of fruit with berries and strawberries what you would expect 4 star but definitely not at this Hilton. Not enough positives any more

  Dec 18, 2025
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  Very, very, short in value, and to be avoided. For US$500 a night, incl. breakfast, but not tax for almost $US100

  The deferred maintenance is unacceptable for a king room price of US$500 per night, including breakfast but not including tax of close to US$100 per night. Furthermore, the breakfast facility was unwelcoming until I complained that the waits, the lack of service and food, and the unobliging treatment of guests are completely unacceptable for anything close to the cost of staying at the Barbados Hilton. Fortunately, there are alternatives, which I intent to use on my next visit, which will be my 28th visit to Barbados, and not to the Hilton

  Dec 18, 2025
• 

  Great Customer Service

  The Hotel itself is OK . Nothing great , definitely needs a pick me up BUT they are working on it now . Our Ocean Front King Room was very nice . Ask for Rm 553 or close by . Some rooms have already been updated. The hotel is very clean! The pools are nice , the beach is beautiful. Plenty of chairs too. There are lots of choices for food ( we had complimentary buffet ) and had lunch at the pool. With the exception of the salad, the food was good and reasonable . What made the couple of days pre-cruise fun were the employees . They were all friendly , and helpful. Shout out to the front desk, food staff , and pool attendants . The activities coordinator D’Andre was GREAT. It was a pleasure meeting him . There were several activities offered daily at no extra fee. For pre- cruise stop , it’s a great option.

  Dec 15, 2025