Resort Details
- Arii VahineThis open-air restaurant offers stunning panoramic lagoon and ocean views. It serves a sumptuous island breakfast buffet and gourmet style cuisine for dinner.
- Eimeo BarEnjoy a large selection of refreshing cocktails, a daily Happy Hour and tasty snacks along with the best sunset views overlooking the crystal clear lagoon and the deep blue ocean.
- Rotui Bar amp GrillThis waterfront casual venue is open for both lunch and dinner. Located between the pool and the beach, it also offers an extensive selection of refreshing exotic drinks you can enjoy after your swim. Tahitian flavors await!
- Toatea Bar amp CreperieThis unique overwater eatery is the perfect venue to admire the dance of lagoon sharks under your feet while enjoying savory and sweet French crepes. Unwind in the evenings and enjoy the intimate atmosphere of the bar that appears to float on water.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Children welcome†
- 24-hour front desk
- 24-hour security
- Accessible parking
- Air conditioning
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Car rental desk†
- Children welcome†
- Complimentary in-room coffee or tea
- Concierge desk†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Early check-in†
- Exercise gym
- Express check-in†
- Express check-out†
- Fire safety compliant
- Free parking, Offsite
- Front desk
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Health club
- Housekeeping - daily
- Interior corridors
- Ironing board
- Jacuzzi
- Kitchenette
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Meeting rooms
- Non-smoking rooms available
- Off-Site parking, Offsite
- Outdoor pool
- Parking, Offsite
- Photocopy center†
- Pool
- Private bath or shower
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Safe deposit box
- Secured parking†
- 2nd lock on guest doors
Audible alarm smoke detectors in guest rooms
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
If no 24 hour security, what are the hours?
Lighted parking area
Patrolled parking area
Room windows open
Secondary locks on room windows
Secondary locks on sliding glass doors
Security
Security 24 hours/day
Staff Red Cross certified in CPR
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Video cameras at entrance
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors - Technical concierge†
- Tennis court
- Tour/sightseeing desk†
- Turndown service†
- Valet cleaning†
- Wakeup service†
- Water sports
- Whirlpool
- Wireless internet connection in public areas†
- Business Center†
- Copier†
- Meeting Facilities†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Cardiovascular exercise †
- Health club †
- Jacuzzi †
- Outdoor pool †
- Pool †
- Snorkeling †
- Tennis court †
- Weightlifting †
- Whirlpool †
- Golf †
- Agricultural School
- Belvedere Point
- City Center
- Dolphin Centre
- Juice Factory
- Restaurants
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
-
Tamatoa was awesome!!
Tamatoa was such a sweet man!! Was always checking on us bring us our drinks and food!! Thank you so much!!plus he wasn't hard on eyes!! Very nice!!
-
Love Tamatoa!!!
Tamatoa was amazing!!! He was so kind and caring. We loved when he took care of us on the beach. His smile was so endearing.
-
DIRTY, COCKROACHES, NO ASSISTANCE, WE RISKED TO LOOSE OUR FLIGHT
A very disappointing experience, especially considering it was our honeymoon. The hotel is rundown and dirty: cockroaches everywhere, even in the restaurant, which completely ruined our appetite. In the room there was even a card stating that their presence is “normal,” something absolutely unacceptable for a 5-star hotel. On our first day, we asked to change rooms, but we were told to try again the following day and speak with the manager. I asked twice to speak with him, leaving my contact details, but nobody ever got back to me. The service was non-existent: the mosquito net was broken and we had to ask several times for it to be replaced. The room itself was dirty, with dust and greasy surfaces, showing a complete lack of proper cleaning. At breakfast, I even picked up one of the supposedly clean plates and ended up dirtying my hand, which says a lot about the hygiene standards. The common areas are neglected: the tennis court is dilapidated and crooked, practically unusable. To make things worse, the departure was handled with the same lack of professionalism. We were told that pickup would be at 8:50 for a 9:35 flight, which already seemed extremely tight. When we expressed our concern, we were reassured that everything was fine. Yet, at 7:40 someone knocked on our door asking if we were ready, only to change their mind twice: first telling us “no worries, take your time,” and then, just 10 minutes later, urging us to hurry. Eventually, they apologized, saying the driver had already left and that they would send another one, while even suggesting they might ask the plane to wait for us. This added a lot of unnecessary stress to an already disappointing stay. The only positive note: the whale watching excursions with the guide Pascal, who was truly knowledgeable and professional. Overall, totally unacceptable for a 5-star hotel, and I would not recommend it to anyone.
-
Not a 5 Star Resort
My husband and I spent 3 days at Hilton Moorea and let me tell you, the fact that they charge so much and call themselves a 5 star resort is a joke! The customer service is terrible! Starting from the check in process! The service is bad, the food isn’t good, rooms are outdated and nothing works. Our TV didn’t work and the electricity outlet to charge our phones didn’t work. Just an example of the customer service, we asked for a grapefruit juice to go and were told NO! That our tour guide is looking for us, we showed up 15 mins early to a dinner reservation and were scolded for being early, mind you there were tons of tables available, you would wait forever to even get your drink order taken and they didn’t mention our Amex Platinum perks at check in and didn’t give us our $100 credit at check out. I sent about 6 emails to them and no response. I had to call and send 2 emails to finally get it taken care of . The location is beautiful and being able to snorkel from your deck is the only good thing about this place. For them to charge $1700 a night and get the this type of service and issues in your room is ridiculous! We went to the Four Seasons Bora Bora right after our stay and that was truly what a 5 Star Resort is supposed to be. Take notes Hilton Moorea! So disappointing.
-
Best
Superb hotel located on the edge of the beautiful Moorea lagoon! Peaceful and relaxing! We will return to this beautiful island and return to this hotel!!
- Check in: 2:00 PM
- Check out: 11:00 AM
- General policies: Children 17 years of age and younger stay free in their parent's room when using existing bedding
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet policy : Pets Not Allowed