Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- BrasserieExquisite dining experience, combining the vibrant flavors of the Caribbean with a touch of European flair.
- Kayak BarEnjoy a diverse menu of cocktails and drinks and our PRadise Bliss Lager Beer. Indulge in Paradise, one sip at a time.
- La Mina BarLocated at Villas En La Reserva, La Mina is a welcoming bar by the pool with ocean views. Enjoy our diverse drink selection, from cocktails and beers to wines and soft drinks, in a casual atmosphere.
- Lobby BarWith the most extensive variety of beverage options, the Lobby Bar offers cocktails that are derived from specialty rums and entice riffs on classic cocktails such as our signature Old Timer, with the name derived from the classic Old Fashioned, but prepared with aged rum and locally harvested honey.
- Martini BarEnjoy a full beverage experience ranging from prohibition-style cocktails to asian infused creations.
- MolidoDiscover the true essence of Puerto Rican coffee at Molido, our charming coffee haven. Immerse yourself in the island's coffee culture as you enjoy expertly crafted brews with a touch of tropical flair.
- NectarTraditional local cuisine restaurant that combines flavors and colors from Puerto Rico.
- Nori Asian GrillThe Traditional Teppanyaki Grills features a variety of Prime Meat, Chicken and fresh Seafood prepared tableside by one of our Chefs
- Picalo GalloOur beachside food truck offers a mouthwatering selection of dishes inspired by Latin American and Caribbean cuisines with a modern twist.
- Prime 787Contemporary Steak House featuring prime beef and fresh seafood
- Sand Trap Bar and Grill
- The MarketStop by day or night for a specialty coffee or choose from a selection of gourmet snacks grab & go style with the spectacular view of El Yunque Rainforest.
- Waters EdgeFull Service restaurant serving ala-carte breakfast, lunch and dinner options
- Wet BarThe Wet Bar provides in-pool seating or service to your lounge chair, offering refreshing drinks like Pia Coladas, Daiquiris, specialty cocktails, wines, and beers for a relaxing pool day.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Air conditioning
- Barber shop†
- Beauty shop/salon†
- Breakfast served in restaurant†
- Buffet breakfast†
- Car rental desk†
- Catering services†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Barber shop†
- Beauty shop/salon†
- Breakfast served in restaurant†
- Buffet breakfast†
- Car rental desk†
- Catering services†
- Child programs†
- Children welcome†
- Cocktail lounge†
- Coffee shop
- Complimentary in-room coffee or tea
- Concierge desk
- Continental breakfast†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Efolio available to company†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Family plan†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Hairdresser/barber†
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- Outdoor pool
- Parking lot†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Room service - limited hours†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Patrolled parking area
Private security available
Public address system
Response time (minutes) from fire/police department
Safety chains on guest doors
Secondary locks on sliding glass doors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa
- Sundry/Convenience store
- Technical concierge†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service
- Water sports, Offsite
- Wireless internet connection in public areas
- Conference Suite†
- Convention Centre†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Children's program, onsite †
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Spa †
- Fishing †
- Golf †
- Snorkeling †
- Bacardi Distillery
- BioBay Fajardo
- Castillo San Felipe del Morro
- El Yunque National Rainforest
- Old San Juan
- Restaurants
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3497 reviews
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Jan 28, 2026Beatiful hotel, great for families
We stayed four nights while visiting the northeastern part of Puerto Rico and it was a lovely experience. The hotel is a ways off the highway and the grounds are beautiful and pristine. For our two teenage boys, they liked the pool better than the beach, however the pool is huge and offered plenty of space for volleyball & football in the pool. Be aware that food and drinks at the hotel are VERY expensive (think Disney pricing), however we knew we wouldn't be eating every meal at the resort, so just keep that in mind. Our favorite hotel meal was at Nectar and we did the rain forest hike to the natural waterslides (our boys' favorite activity of the whole trip). We also drove to nearby beaches - Playa Azul for boogie boarding and Luquillo for the food and kioks options by the back. We for sure would go back! Beautiful place!
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Jan 27, 2026Excellent resort if not a foodie
The property, room and staff were excellent! The resort was very quiet - there were always empty pool chairs and not a lot of people around. The property is huge with a beautiful pool and lobby, as well as large room. Everyone was very friendly! Two things you must know: 1) Do not go here if you are a beach person. The sand is rocky and water is not clear and sparkling like you may expect; the pool is the main attraction. 2) Do not go here if you care about the food. Despite the numerous options, the only thing we truly enjoyed was the omelette at breakfast. None of the lunch or dinner options (pool bar, Market, restaurants) were tasty. They were fine at best. After day one, we started going off property to eat. If you don’t care about the beach or food, I would absolutely recommend it for a relaxing, luxurious vacation!
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Jan 27, 2026
Beyond expectations!
We got stranded in San Juan and found this place to stay at the last minute. We had no idea what to expect. But it far exceeded anything we could have imagined. Staff were friendly and helpful, amenities were awesome, room was spectacular!
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Jan 26, 2026
Great time at Prime!!
Angelo was amazing. Very communicative. I could tell he loved serving others. Thank you prime for having someone like Angelo there.
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Jan 26, 2026
787 Prime
We had the best dinner at their steakhouse Prime 787! Our server Angelo took amazing care of us, he was super attentive and made the overall experience very special. We are already looking forward to coming back to 787 prime and having Angelo again!
- AdvisoryA minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: USD16% + TAX . Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 4:00 PM
- Check out: 12:00 PM
- General policies: No charge for children 12 yrs and under when sharing room with parents
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet policy : Pets Not Allowed