Resort Details
- Drums of the Pacific Lu'auPolynesian review and Hawaiian buffet
- Honolulu Coffee CompanyMorning and afternoon coffee, tea and specialty items
- In Room Dining
- JapengoSteaks, Seafood, Sushi, Modern Pacific Rim
- Son'z SteakhouseUpscale dining, classic cuisine
- Swan CourtBreakfast - buffet or a la carte
- Umalu BarContemporary Hawaiian cuisine, poolside bar.
The Umalu Bar will undergo renovations from October 20 to November 14, 2025, on weekdays between 8 AM and 5 PM.
- Bell staff/porter†
- Business center†
- Currency exchange†
- Multilingual staff†
- Oceanfront†
- Valet parking†
† Fees may apply
- General †
24-hour athletic club with fitness classes
Ka'anapali Golf Courses: two 18-hole courses, adjacent to the hotel with free shuttle; Kapalua Golf Courses: two 18-hole courses, 5 minutes from hotel
Tour of the Stars - rooftop astronomy program and stargazing, fun activity for the family
Wildlife tour- meet and learn about the exotic wildlife on-property, including penguins, cranes and swans
Cultural activities including hula lessons, lei making
Daily yoga and fitness classes
Evening entertainment at Drums of the Pacific Luau
Unlimited pickle ball court time (pickle balls included)
Complimentary backpack beach chair rental
Shops of Aloha – gifts and keepsakes can be found at the various retail stores located on the lobby level
- Pool †Six free-form pools areas with waterfalls, 150” lava tube water slide, rope bridge, whirlpool and interactive children’s pool 1,800-feet of white-sand beach
- Spa †Full-service spa and salon
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Feb 18, 2026
First time at Hyatt and we were impressed - not perfect but really good
Overall, my family and I were very happy with this hotel. We usually stay at the Westin or the Sheraton on Kaanapali Beach, but the Westin recently stopped honoring lounge access for Titanium members. Since Marriott’s terms clearly state that lounge access is included, we won’t be returning there. In contrast, the Hyatt did honor lounge access for Globalist members, which we were able to enjoy during our stay. Breakfast in the lounge was excellent, with eggs, fresh fruit, pastries, and daily options like pancakes or French toast. The evening happy hour offerings changed each day and included items like meatballs, coconut shrimp, orange chicken with rice, and empanadas with mac and cheese. While some of the food seemed like it may have been sourced from Costco, it was still substantial, kid-friendly, and worked well as a light dinner. Beer and wine were around $5–6, and mixed drinks were about $8. Our room was very clean, spacious, and well laid out. The bathroom had a bathtub rather than a walk-in shower, which felt a bit dated. We were upgraded to a beautiful ocean-view room in the center building, and the view was truly amazing. The penguins in the lobby were a fun touch, and the birds throughout the property added to the atmosphere. The pool area was another highlight. The pools were warm (especially compared to the Sheraton’s unheated pool), and the water slide was fantastic. The jacuzzi was nice as well, though it could have been slightly hotter. One downside is that the pool area is now split into two sections due to the expansion of the sushi restaurant. One important note: be sure to return your pool towels to the towel dispensing machines before evening. We were unexpectedly charged $275 after bringing the towels back to our room one night instead of returning them right away. This policy was not clearly explained at check-in. Apparently, each towel has a tracking chip and is logged when removed and again when returned. The fee felt excessive and unnecessary, especially given the lack of clear communication. The biggest drawback of the property is the beach. It is very narrow—only about 10 feet wide between the water and the hotel grounds—so we had to walk a bit to find a better spot for swimming and relaxing. Overall, we had a very positive experience and would definitely return.
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Feb 17, 2026
Good Location but Very Pricey
This is my third stay at this property and overall it's very nice but still not a 5 star property. Mind you, I wouldn't feel this way if the standard room I was staying in was not $800 (base plus fees), but that is the case, thus no 5th star. Pros: - Rooms - Updated and very well done. The bed is comfortable and the bathrooms are large and easily accommodate two people. (con below) - Food and Beverage - Very good. We ate at the breakfast buffet as well as the sushi restaurant and steak house. All were exceptional and overall the pricing was fair for Hawaii. - People - The people that work here are incredibly nice and always willing to help out with anything. - Gym - Well equipped and clean. - Pool - The pro is it's very warm and very large (con below) Cons: - Room location - When you pay upwards of $1k per night after fees, getting a room with zero privacy and no view on the first floor is tough. If it wasn't a quick trip with friends and a longer trip with my wife I would have pushed for something better. - Poolside service - If you don't go up to the bar or sit in the eating area, service feels sparse and basically non-existent. - Pool renovation - I'm still upset they got rid of the grotto, waterfalls and pool bar? Also, if you're going to get rid of such a large area, consider shallowing out the remaining pool. It's WAY too deep and forces people to crowd into the shallow area. Similar to my previous reviews of this property, it's a nice example of a Hyatt Regency with good food offerings and nicely appointed rooms, but it's pricey for a 4-star hotel. Would I stay here again, yes, due to proximity to Kapalua and Lahaina, but for the price we may look elsewhere
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Feb 17, 2026
Great experience
Great location and excellent service. Pool temperature 87 to 88.
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Feb 16, 2026
Needs to give attention to details and quality
Nice. They use the same sheets everyday for housekeeping service. They do not clean bathroom shower area or vacuum. Yoga canceled even when there was open areas to use. Breakfast over priced for what it is. $50. per person.
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Feb 14, 2026
Pay 500$ / night and then have no power?
We were looking forward to beautiful grounds, the ocean, a stimulating conference and an anniversary (also SuperBowl). But the power company turned power off and we were stranded in the darkness, with lines to get (not free) water and charge our devices. Cold showers. So, not ideal, we were hostages. We cut our trip short.
- AdvisoryA minimum mandatory hotel-imposed Valet parking fee of $40+tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe Grotto Bar and swim-through cave portion of the pool is temporarily closed due to project maintenance. the rest of the pool area and other food and beverage experiences are available for our guests. There will be no noise or visual disturbances to the guests at this time.
- AdvisorySwan Court at the Hyatt Regency Maui Resort & Spa will be making the following price adjustment to our breakfast buffet offering: $36 + tax, per person. No rate plans with breakfast inclusions (Sunshine on Sale or Bed & Breakfast) are impacted by this change.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisorySelf-Parking Fee: $35 + tax per evening, per room, per vehicle Parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotelResort Fee: Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Resort fee inclusions:
• Two in-room prefilled reusable water bottles
• Purified water and ice machines throughout resort
• 24 hour access to oceanfront Moana Athletic Gym
• Cultural programs including lei making, hula lessons, mermaid story time, wildlife tours, and koi feedings
• Local, 1-800/1-888 phone calls
• In-room Keurig coffee and tea
• In-room safe
• Concierge services
• Daily yoga/fitness classes
• Resort shuttle service in Ka’anapali
• Unlimited tennis, pickle ball or basketball court time; equipment included
• Welcome Lei upon arrival
• On site Beach portrait session and 5X7 print from Grins2Go
• Personalized guest request texting service: TEXT 808 219 0608 for 24-hour assistance
• 15% off non-discounted green fees at Ka’anapali Golf Courses
• 10% discount on all non-sale apparel items at the Ka’anapali Golf Courses Pro Shop
• 24-hour access to automatic pool towel stations throughout resort
• Backpack beach chair usage for all guestroom occupants
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. Mandatory hotel-imposed house keeping fees plus tax per unit, per stay based on unit type.
- Pet policy : Pets Allowed