Resort Details

OnSite Dining
  • Various Bars
    Sea Soul Restaurant & Lounge
    Relax while enjoying views of the sea and listening to the live music of the Sea Soul Restaurant & Lounge during lunch or dinner. This is the place to savour fresh seafood such as lobster, crab, oysters and mussels. Or, if you prefer, watch the sunset while having a smoothie, a soft drink or a cocktail from our menu.
  • Various Restaurants
    Poseidón Gourmet Restaurant
    Enjoy a unique culinary experience at the Poseidón Gourmet Restaurant. The head chef, Jose Miguel Barrera, and his team use only exclusive ingredients from the area to prepare dishes as mouth-watering as ingot of foie gras with spiced bread, or braised sea bass on a bed of baby beans with ham, cockles and the fresh sea air.
    Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.

    Portofino Italian Restaurant
    At the Portofino Italian Restaurant, you can savour our focaccias, bruschettas, mozzarella, fresh pasta, seasoned meat and fish dishes, etc. and, of course, our oven-baked pizzas! If you come in the evening, you can also experience the magic of our live cooking demonstrations. 
    Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.

    Zeus buffet restaurant
    Skip your diet, you’re on holiday! From 7:30 a.m. onwards, you can try anything you fancy for breakfast at the Zeus restaurant buffet. In the evening, discover our chefs’ secrets as you watch them cook right in front of you during the show cooking. In addition, there are six international buffets with smoked dishes, cold meats, seafood, cheeses, pâtés, salads with vinaigrette, roast meats, and much more… And for those with a sweet tooth, there are homemade desserts, a white or dark chocolate fountain, and the pleasure of watching how a hot dessert is prepared live every evening. 
    Dress code: gentlemen are kindly asked to wear long trousers and avoid sleeveless shirts.

    Barbacoa Restaurant
    If you come to the island with a list of typical Canary Island dishes you’d like to try, this is the restaurant for you. In the Barbacoa restaurant, you’ll find typical local produce on the snacks and lunch menu. We suggest you try the black potatoes with red and green mojo sauce.
    This restaurant is not included in any of the hotel’s board types.
On-Site Amenities
  • Exercise gym†
  • Liquor store†
  • Parking†
  • Pool†
  • Spa†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†

† Fees may apply

On-Site Recreation
  • Children's pool †
  • Pool †
  • Water activities †
Off-Site Recreation
  • Golf †

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5554 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    5* means nothing

    The Portofino restaurant should be of high calibre, we booked 5No days in advance and were really looking forward to a nice evening with some nice food. The service staff were very tentative but the beef lasagna was awful, disgusting, vile, appalling, it looked okay from the outside but the first mouthful was luke warm and then in the middle was cold. The staff tried everything to stay and have another serving but it was too late. The evening was ruined so we left everything on the table and reported straight to the reception. As of writing this some nearly 24hrs later we have heard nothing from the hotel. To make things worse we ordered 1No plate of fries and literally before the mains came out we were told no chips / fries , really !!!!!!!!! 5* I don’t think so

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxed from the moment we arrived

    Perfectly positioned hotel enjoying panoramic views. Staff could not be more welcoming and helpful. Special mention to Pherimena who word at the main pool bar.Rooms are very comfortable. Only downside is the glass doors into the shower and toilet rooms… but fine as long as you know your bedroom partner well We upgraded to all inclusive on arrival and although not big drinkers we are throughly enjoying all the meals (choice and quality is fabulous) and the range of drinks. Plenty of daytime activities and have enjoyed the evening musical entertainment and had a dance. No reserving of sunbeds here as there are loads. Main pool is heated and then there’s an even warmer smaller pool. Hoping to return next Jan. Looking to return next January.

    Jan 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful winter break!

    What a fantastic hotel! We’ve visited Tenerife so many times and been fortunate to stay in a lot wonderful hotels but this hotel exceeded every one. I could break the review down into why I enjoyed specific aspects of the hotel but I would run out of space. There wasn’t a single area, be it pool, entertainment, cleaning, bar choices etc that we could fault. Two things I will comment on though. Firstly, the food. Absolutely outstanding! The choice and presentation was first class every night. Secondly, the hotel staff. I feel this was a huge factor in our enjoyment. The staff at this hotel seem genuinely happy to work there and appear to make it a personal mission to give the best service they can. A huge thank you, in particular to Felix, Ines, Katherin, and Alicia in the restaurant and to everyone else we met. We look forward to returning soon.

    Jan 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great find

    Service was amazing. Breakfast was best I've had. Parts look a bit dated, but experience there makes you oblivious to this. Our room was lovely. Shower out of this world. Great restaurants in the area and walk to La Caleta is lovely. Easy to get a lounger and they were so comfortable. Attentive staff around the pool. Great activities and tasteful entertainment like flamenco dancing and choice of 2 venues every night plus casino - really good. Highly recommend. Have stayed at other 5 star hotel in the are, but this ones service and food and drinks topped it. Hope to return

    Jan 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loving it!

    Outstanding fantastic and brilliant what more can I say, loving it myself and traveled the world in the past few years, from Singapore to LA and Australia, this has been the best hotel we've stayed/resort so far, a special mention to Phierina who looked after us pool side, fantastic service with a smile.

    Jan 24, 2026
General Policy
  • Check in: 3:00 PM
  • Check out: 11:00 AM
  • General policies:
    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    General Information: Room taxes are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Groups Policy: Iberostar will accept a maximum of 8 rooms traveling together to be booked as individual bookings. Any group of 9 rooms or more requires a traditional group contract. If your group unexpectedly exceeds 8 rooms, it is your responsibility to notify ALGV immediately, at which point the group will be converted to a contract based on Iberostar's current day group rates and cancellation policy. Failure to notify ALGV of large groups can result in the forfeit of the group. If you know in advance of making any bookings that your group will exceed 8 rooms, please reach out to ALGV for assistance. 

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