Iberostar Selection Cancun - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

9690 reviews

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  Iberostar Lindo

  The entire staff are friendly and very helpful! The Michael Jackson show was awesome! They did such an amazing performance! 10/10 would absolutely recommend Lindo. Thank you to the entire staff team for making this a great vacation!

  Oct 16, 2026
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  Amazing

  Amazing Total luxury and everything thought of in detail, will be back

  Oct 15, 2026
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  Great staff, grounds & rooms

  Stayed 10/4-9. Had a great time with family & friends. The main infinity pool was very nice with a perfect view of the ocean. Could have used more staff at certain times but you can walk down to the beach bar & burger joint for quicker service. Speaking of the Burger Box - The smash burgers were 100% fresh & really tasty. We stayed in the villas instead of the main building. Each villa had about 12 units. They also had a separate pool for each of the 3 buildings. The lounges were more comfortable but no music. Almost too quite. Elvio (spelling?) came up to our pool several times to provide drinks!! We loved Claudia at the morning buffet. She really gave us great service & made sure to keep our cups & glasses full. We had a problem with the air conditioning in our room. Maintenance was in several times but the unit couldn’t be fixed. Ricardo in guest services was super helpful and got us into a new room quickly. Offered us an upgrade but we elected to stay in the villas to be with our family/friends. Selma was our waitress in the American Bistro. She was great and very friendly. The restaurant was between the main hotel & the adults only hotel. A little hidden gem. The Italian restaurant had really tasty food. The chicken in the chicken parm was so tender. We specifically asked them to change the sauce from alfredo to marinara. My hubby loved the meatballs. The desserts were delicious and HUGE. Citali (one of the kitchen staff) asked our opinions on the food & was happy to hear our suggestions. Breakfast & lunch buffets were great. The dinner buffet was great one night with fabulous brisket & roasted turkey. The other 2 nights were ok but not as many options. Could have used more variety of cooked/roasted vegetables. You could always get freshly made burgers and a huge selection of salads & fixings so there was something for everyone. There was really only 1 air conditioned place to relax after dinner with a bar. Very little entertainment except for the main theater but that didn’t start until 9:30. Too late for any one with little kids, especially after a full day in the sun/pool. Overall we couldn’t complain about anything and only have great things to say about the staff, grounds and the rooms. The food was always fresh and plentiful just not enough variety for the main entrees. We liked the slightly smaller size for an Iberostar and would go back.

  Oct 14, 2026
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  Great experience

  We traveled to Iberostar Selection Cancun for my husband and his twin brother’s 40th Birthday. We went with a group of 20 and had the best time. The best part about this resort is it’s easy. It’s 15 minutes from the airport, easy to get around, easy to check in and a nice size so you’re not walking super far just to get to the buffet or pool. The staff at AL MAR went above and beyond for their birthday. They made it so special for them. We had a group with lots of kids and the kids were entertained nonstop. From the carnival they put out with a piñata and mechanical bull, to the constant pool games, sports and bingo, they were having the best time. I thought the food overall was pretty good. The steakhouse was the best restaurant but we enjoyed them all. We enjoyed the Italian one the least but nothing terrible to report it was just slow and food wasn’t great. Really enjoyed sitting ocean front at AL MAR for lunch. That was a nice break from the sun. The burger box was decent and enjoyed the random poolside dishes they would sometimes do like seafood paella. If I had one complaint about this resort the water system is annoying. I understand that they are trying to be sustainable so they use these heavy, slippery glass bottles that you need to refill at water stations. But the refill station was very temperamental on the second floor. It only sometimes worked. If it wasn’t working you’d have to take the elevator to another floor to refill. If you want to refill more than 2 bottles, you need to take multiple trips. Once you fill them now they are wet and slippery and heavy. It would be nice if housekeeping just replaced these daily. I tried ordering more water from room service and they said they don’t do that either. Felt like a constant struggle to keep water in our room. But overall this was a minor inconvenience. The food, ocean views, entertainment and cleanliness of the resort was excellent.

  Oct 12, 2026
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  Amazing time at Iberostar

  Our stay at Iberostar Select Cancun was incredible. This was our first time at an all-inclusive, and it was worth it. From the moment we landed, we were greeted with open arms and hospitality. All the staff were nice, welcoming, and helpful. I wish I could speak better Spanish to talk with staff and personnel, but they adapted to English for us very easily and fluently. A special shout out to Jay at the concierge. He was warm with a bright smile everyday and always ready and eager to help us. He got us setup with our massage, gave us directions and suggestions, and always made a point to check-in when we say him. The food was delicious and drinks were delightful. The theme nights and shows were also very fun. The hotel overall was great. We upgraded to a private patio with a tub and it was worth it for the view and private balcony we could relax in at night. The view of the ocean was stunning and access to the pools and beach was amazing. Even when crowded, it didn't feel like "too much." The bar would be full, and staff would accommodate everyone. There is some maintenance upkeep needed, some wood boards on our patio for the tub were loose and sinking and the thermostat was falling off the wall. It would also be nice to have access to more stairs as the elevators are slow and at certain times overflowing, causing a long wait to get back to your room at times. But that's minor inconvenience compared to the entire resort. The only real downside was the push for the Iberostar Membership. What we thought was a 1.5 hour presentation took over 3 hours and last our entire morning. The push to get the membership was also not appreciated, our rep even asked us to be upfront, either yes or no, and when we said no, they kept pushing different options, trying to wear us down. I get it's a business, but unless you are getting the rose gold and travelling a lot, we didn't see the value. Unless you want the free incentive gift, just skip the presentation and enjoy your time at the resort.

  Oct 09, 2026