Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- El Faro
This casual lunch buffet features wonderful Mexican appetizers.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Mercado Buffet
The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.
- El Rodizio
Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Dorada
Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Star Rock Café
A variety of American favorites are presented here to satisfy all of your cravings!
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - Trattoria by El Faro
If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Various Bars / Lounges
- El Kiosko Beach Grill
- El Puente Ice-cream Saloon
- Galaxy Discotheque
- La Cupula Lobby Bar- La Perla Pool Bar
- Theatre Bar
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Child programs†
- Disco†
- Golf,Offsite†
- Ironing Amenities (On Request)†
- Jacuzzi
- Liquor store†
- Medical Facilities Service†
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Child programs†
- Disco†
- Golf, Offsite†
- Ironing Amenities (On Request)†
- Jacuzzi
- Liquor store†
- Medical Facilities Service†
- Meeting rooms†
- Parking†
- Pool
- Restaurant
- Spa†
- Tennis court†
- Wireless internet connection in public areas
† Fees may apply
- Children's program †STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Pool †
- Sailing †
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
8039 reviews
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Sep 15, 2025Great family resort
This is a great middle level resort. The staff is always really friendly and there’s lots to do on site. Great entertainment in the pool.
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Sep 04, 2025
Access to Other Iberostar Resorts During Stay
Hello, If I book a stay at one Iberostar hotel, such as Iberostar Waves Paraíso Del Mar, am I allowed access to the other nearby Iberostar resorts for example, Iberostar Selection Paraíso Lindo, Iberostar Grand Paraíso Riviera Maya or Iberostar Waves Paraíso Beach ,during my stay? Thank you in advance for your help!
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Aug 31, 2025Worst Service Ever Staff super agressive non supportive
I was very disapointed in this resort the food was average at best. I also food on theee seperate occasions hair in my meals? Which was a big disapointment. The nighly entertainment was below par I only say two good shows in the seven days i was there. Most of hotel staff i would say 45% only speaks Spanish which was very hard at times to get any assistance. The hotel staff was agreesive in pushing me and my family to upgrade and/or become members. They have two concierge's there name od Joe and Ricardo both condesending and would give wrong informtaion related to shows or anything else. Reason being because i refused to become member or upgrade. Do not come to this resort the beach as nice, the resport okay service terrible and food was average at best.
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Aug 20, 2025
Great Hotel!
We had a wonderful family stay at Waves Paraiso del Mar with a nice welcome since we arrived and well taken care of during our stay. The room was nice, properly cleaned everyday. As for the food, it was tasty either buffet (plentiful and constantly refilled) or ‘à la carte’ - The Mexican buffer night was awesome! I would like to personally thank these awesome staffs who went above and beyond in their roles: Concierge: - Josue whom upon our arrival explained the various spots in the hotel and taking good care of us whenever he saw us - Javier for reserving the Japanese restaurant for us (Go for that Restaurant!) Restaurant: - Chef Manuel & Server Pascual: We have some food restrictions and they both took care for the meals. Outstanding Service from Pascual for advising us at each servings and Chef Manuel for the tasty meal, taking meticulous care during the preparation and finally the awesome show (don’t miss that one at the Japanese Restaurant) - Chef Octavio, we met him on our last day for buffet. I have rarely seen in a hotel where a chef meeting his guests (buffet) and inquiring about their food preference/concerns (unless you want to call them to compliment) That was a great guest experience Chef Octavio and I hope you keep doing it for your guests The Prestige club: - Eduardo who was very attentive and caring.. Thank you for the gifts, the kids love them Ambassador & Prestige Team: - Carlos and Shonny will go above and beyond to take good care of you. Thank you for helping us every time we reached out while organizing our stay and making it an awesome one :) We did encounter some service that were not up to standard and hope it improves. Ag****n from the golf cart team and In***d from the Concierge Team There was much Seaweed in the sea at this season and the hotel kept cleaning the beach everyday. Military presence constantly on the beach but there was no incident and was safe environment. The pools are great and you’ll end up spending much of your time in there If you are taking the XCaret trip, it’s a very nice experience (if you receive hotel credits you can use it towards the payment, inquire for discounts) but be careful that if you are returning early, there’ll be a rush at the end for your bus back and that bus goes through every hotel before reaching yours :( Overall, we would love to be back one day and I hope you get to enjoy a wonderful time there too for your vacation with your loved ones :)
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Aug 08, 2025
Fantastic
This was a beautiful place with really good food! The people were so kind and Alejandro, Omar, Aranza, and Ricardo were very kind towards us and willing to help in every situation!
- AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 13
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.