Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:
Limitless Food and Beverage Options:
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining
Elevated Services and Amenities:
• No set check-in or checkout times, subject to availability
• Graciously appointed and luxuriously equipped suites
• 24-hour concierge services
• Pool and beach wait service
• Complimentary laundry service*
• Twice daily refreshed in-suite mini-bar
• Maid service three times daily
• Welcome bottle of tequila
• Luxurious Le Labo bath amenities
• Complimentary Wi-Fi and unlimited worldwide calling
*Laundry service limited to 3 items per person/per stay.
Enrichment Experiences:
• Complimentary 20-minute wellness experience per person per stay
• Daily afternoon tea service 4:00 p.m. – 6:00 p.m.
• Various artistic, cultural and wellbeing activities
Exclusive Impression by Secrets Inclusions:
• Butler service 7:00 a.m. – 11:00 p.m.
• In-suite wine coolers, stocked to personal preference
• In-suite fitness amenities, available upon request
Exclusive Impression Isla Mujeres by Secrets Inclusions:
• Exclusive catamaran or boat transfer between Cancun and the resort for both arrival and departure*
• A premium selection of 17 wine labels, thoughtfully curated to complement the unique concept of each
restaurant, and all included with your stay
• Earth-kind pillows, linens, bathrobes, and slippers, offering elevated comfort and a restful, eco-conscious experience.

Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
    Breakfast
  • UNIK The Kitchen
    Breakfast

    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors
    o7:00 a.m. – 7:00 p.m.
    oBar for guests arriving and departing by sea
    oFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.


    Sharks
    • Pool bar

    - Hamaca

    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse 
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Jet-ski †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 1465 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable stay at Impressions Isla Mujeres — luxury from start to finish

    We had an amazing stay at Impression Isla Mujeres by Secrets, and it truly felt like a luxury escape from start to finish. What stood out most was how thoughtfully everything was executed — the comfort, the food, the experiences, and especially the people. 🛥️ Arrival / Boat Ride Over The boat ride over was seamless and relaxing, and the views were unreal. It wasn’t just transportation — it set the tone for the entire trip and made arrival feel special and exclusive. 🛏️ Room Comfort + Relaxation Our room was extremely comfortable and quiet — perfect for real rest. The layout and overall feel were upscale and calming, and we spent a lot of time simply enjoying the space and the ocean views. It’s the kind of room you want to linger in. 🍽️ Food Quality + Service The food quality was consistently excellent across our stay — fresh, well-prepared, and far above what people usually expect from an all‑inclusive. Service was equally impressive, and Alexander (waiter) deserves a special mention for being attentive, professional, and genuinely warm. 🚴 Bike Tour The bike tour was one of our favorite activities. It’s a great way to get out, see Isla Mujeres, and experience more than just the resort. Our guide “Spider” was fantastic — fun, knowledgeable, and made the whole experience easy and enjoyable. 🥃 Mezcal Tasting The mezcal tasting was a standout: engaging, well-paced, and actually educational. We learned a lot and enjoyed trying different styles — it felt like a real experience, not a quick add-on. 💆 Spa The spa was relaxing and beautifully run. Thank you to Jesus, Janyita, and Allysa — the service and treatments were excellent and made for a perfect reset day. One small suggestion: the jacuzzi water temperature wasn’t quite warm enough, but everything else about the spa experience was top-notch. 🌟 The People Make the Difference A huge part of what made this trip exceptional was our butlers Alexander and Angel. They were responsive, thoughtful, and helped make everything feel effortless and elevated. Bottom line: If you’re looking for a luxury Isla Mujeres experience with incredible views, excellent food, and genuinely memorable service, this is it. We would absolutely return

    Jan 16, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Ok

    Overall property is well kept and has beautiful views but average experience as far as experiences go.butler staff is not really a butler staff they are more of a point of contact rather than engaging and anticipating guests needs. Room was beautiful but Shower was either too hot or too cold with no control of when the temp changed so that was a big negative getting burned a couple times!

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Experience

    We an absolutely wonderful time during our visit. The food was out of this world good! Our Butlers, Alexander and Angel met our every need with a smile on their face! They are truly an asset to Impressions. We also enjoyed the food at UNIK and the server whose name was Carlito but we called him Carlos.He was excellent! Monica was also very helpful and kind. It is so beautiful and we can’t wait to go back again!

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My husband and I came here on our honeymoon. We had two butlers names: Zelma and David they went above and beyond!

    This place is absolutely top notch! I actually cried when we left. I have never received such amazing customer service!

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Ultimate Luxury Getaway

    Our stay was truly unforgettable and exceeded all of our expectations. We were warmly welcomed by Zelma and Alexander, whose hospitality made a lasting impression on us. In particular, Zelma’s thoughtful care throughout our stay made us feel genuinely valued and well taken care of. We were also deeply touched by the wonderful anniversary surprise thoughtfully arranged by Zelma at Spezia. The atmosphere was perfect for a special occasion, and it made our celebration even more memorable. The dining experience was outstanding. The views from the restaurants were beautiful, and we enjoyed not only authentic Mexican cuisine but also a wide variety of other dishes, all of which were delicious. In addition, we loved being able to casually enjoy high-quality, authentic sweets and drinks throughout our stay. The facilities were excellent, well maintained, and very comfortable, contributing to a relaxing and satisfying experience overall. Thanks to the warm hospitality, amazing food, beautiful scenery, and thoughtful attention to detail, this became a truly special stay for us. We would absolutely love to return again in the future.

    Jan 13, 2026
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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