Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Akua BarPoolside dining and swim- up bar
- Aleli RestaurantAt Aleli Restaurant you can savor impeccable service and breakfast delicacies at a terrace table overlooking the beautiful lagoon pool. An inviting ambiance that could only be experienced within the beauty of days in San Juan will welcome you as you walk
- KarayaThe resort's indoor and outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- Ocean BreezeKnown for having Isla Verde's only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors. Expert bar staff conjures up signature cocktails created with traditional Japanese
- Accessible facilities
- ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Accessible parking
Service dogs allowed - ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Florist, Offsite
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Housekeeping - weekly
- Ice machine
- Interior corridors
- Late check-out available
- Limousine service
- Live entertainment
- Lounges/bars
- Meeting rooms†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed
- Public area air conditioned
- Restaurant
- Room service
- Safe deposit box
- Shoe shine stand
- Storage space
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- On-Site Business Center
- Printer
- Voicemail
† Fees may apply
- Children's program †
- Fitness center on-site
- Outdoor pool
- Whirlpool
- Puerto Rico Convetion Center
- SAN JUAN
- Golf
- Attraction
- Half a Day: Old San JuanA true ancient Fortress City built during the colonization period by Spaniards. Step into history and visit the many museums including El Morro and San Cristobal Fortresses, and get a glimpse of our past. The City of Old San Juan has evolved into a maj
- Half a Day: El Yunque Tropical RainforestEl Yunque is the only tropical rainforest that is part of the United States of America and a finalist of the 7 Wonders of the world! located in the town of Rio Grande. Stop at the Visitor's Center en route for a short introduction, then hike among the
- Two Hours: Bacardi City TourExperience 150 years of heritage and enjoy one of Puerto Rico's finest rums. Daily tours are provided complimentary from 9:00AM until 4:00 PM. Learn the history of the Bacardi Family and their transition from Spain to Cuba and the relocation finally to
- One Hour: Placita Del Mercado in SanturceFresh local products can be obtained here, a true local flavor and even though the Placita closes at 6:00 PM, Thursday and Friday nights are lively as locals fill the market square and transform it into an open-air block party at the many local bars and s
- Bioiluminescent BayHidden along the Caribbean coast is one of the most spectacular Bioluminescent Bays in the world. The mysterious blue-green light is created by micro-organisms which thrive in an environment uniquely suited to their needs. A trip into the bay on a balmy n
- Isla Verde BeachInterContinental San Juan is located in one of Puerto Rico's finest beaches: Isla Verde. Enjoy over 2.5 miles of pristine beach in the Greater San Juan area. Enjoy all sorts of water sports including parasaling, jet skiing or simply relax and enjoy the
- Two Hours: Museo Contemporaneo de Puerto RicoOriginally founded in 1984, Puerto Rico’s Museum of Contemporary Art found a permanent home in 2002: the Rafael M. de Labra historical building, which can be found where the bustling Ponce de León Avenue meets the Roberto H. Todd Avenue. Palm trees dapple
- One Hour: Piñones Forest Bike TrailPiñones is just outside of San Juan, located along Route 187, which runs along Puerto Rico's north coast and connects San Juan with Loíza. A very scenic road that showing a more rustic side of the island. Do the words "alcapurrias, bacalaítos, pasteles,
- Half a Day: Plaza las Americas Shopping MallShop in the largest Mall in the Caribbean. Enjoy over 300 stores, 13 movie theaters and over 40 dining alternatives. Stop by the many hall stands and purchase authentic Puerto Rican Crafts. Plaza is known as the Center of Everything due to the vast div
- Two Hours: Museo de Arte de Puerto RicoThis grand institution houses the island’s most important works of art. Some date back to the 17th century, but also contemporary works and — apart from some facile criticisms of Puerto Rico’s relationship with the United States — fascinating. The exhibit
- One Hour: Condado, Ashford AvenueTrendy area full of unique boutiques with local clothing designers. Fantastic local restaurants and upscale stores such as Louis Vutton, Cartier and many others.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
4008 reviews
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Nov 24, 2025Stay at the Fairmont, El San Juan next door.
S Upon arrival our room wasn’t ready (which was expected) but we were able to get wrist bands and enjoy the pool and beach. Check-in was excellent. We received a text when our room was ready and the room was good. Only complaint is that the shampoo/soap dispensers in the shower were empty. They were replaced the next day. I did kill a roach in the room, but I guess they’re everywhere in PR. No microwave in the room and I received cold coffee from overpriced room service (and I couldn’t even warm it). I stayed in this RS last December and returned because that was a great experience. This time not so much. Service was definitely not what I paid for. I chose this place due to getting service at the beach and room service. The service at the beach was good the first day, nonexistent the second day and terrible the third day. I had to chase the guy down. Pay attention that tip is included and don’t tip extra accidentally (this goes for service on the beach and room service). The food was overall average and very expensive. On the second day my boyfriend had the churrasco wrap at the pool bar and got food poisoning. He spent most of the trip in the room vomiting. On our final night we ventured next door to the Fairnont El San Juan and had an amazing experience. I will not hesitate to stay there in the future. I will not be returning to RS. The value for the money is absolutely not there anymore. The property is starting to look rundown and the service and food quality as well. Upon departure, we asked the valet to store our bags until we were ready to leave. He told us to see the person at the check-in desk, who advised us to see the valet. We told him it was the valet who sent us to him and he came out and helped us finally. When retrieving our bags later, the same valet refused to help us again and had a nasty attitude. We had to find someone else to retrieve our bags for us. Arriving home now I see charges on my credit card that I don’t recognize from the resort. I’ll have to call and find out what that is all about. Overall, I’m completely disappointed with this experience. The service has gone so far downhill and for what I paid it is disgusting. I will never return. I’m not sure what has changed in the past year, but it is definitely not for the better.
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Nov 22, 2025Great stay!
Everything was great, from food, to beach, to room service! Emianette kept our room tidy and fresh, the beach was only steps away, and the location was awesome. Thank you for an awesome trip!
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Nov 22, 2025
Feeling Pampered in Puerto Rico!
The Royal Sonesta is a lovely high-end resort hotel with well-appointed comfortable rooms and a great multi-area pool with a swim-up bar where you can order food and drinks. There are several choices for a variety of food inside the resort, all of it pretty pricey but quite tasty as well. The beach access was excellent with showers nearby. All in all, a great place to feel pampered!
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Nov 20, 2025
www.PureJustice.Org
Arelig Ferrerz is so amazing! She deserves a raise! She is timely, thoughtful, and very helpful. She contributed to a great experience!
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Nov 14, 2025Horrible customer service, stay at the El San Juan. It’s much better.
I’m staying at the El San Juan , Beautiful hotel, and very customer friendly, Yesterday I met my friends who are staying at the Royal Sonesta via poolside bar. We ate and drank all day and spent hundreds of dollars. Today when I attempted to enter and meet them at the pool, The security guard at the beach stopped me and would not let me proceed. I informed her I was meeting friends here we’re going to eat and drink like yesterday, She she could barely speak English and was very adamant about not letting me pass, It seems like she was guarding Fort Knox. I’m obviously a tourist not a local. What a shame, Such a nice hotel with such a POOR CUSTOMER SERVICE. I would suggest stay at the El San Juan. It’s much nicer and they are very service orientated and customer friendly.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet policy : A 100 USD non refundable deposit applies to all pets, per stay, excluding service animals. An additional 100 USD deep cleaning fee will be charged as needed, in the event of any pet related damage.