Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Akua BarPoolside dining and swim- up bar
- Aleli RestaurantAt Aleli Restaurant you can savor impeccable service and breakfast delicacies at a terrace table overlooking the beautiful lagoon pool. An inviting ambiance that could only be experienced within the beauty of days in San Juan will welcome you as you walk
- KarayaThe resort's indoor and outdoor main bar serves local cuisine specialties and the best martinis and cocktails in a contemporary setting with fire pits.
- Ocean BreezeKnown for having Isla Verde's only toes in the sand oceanfront bar, guests can enjoy breakfast, lunch, and dinner with a view at the Mediterranean inspired oceanfront restaurant
- SAK-IOffering an exceptional culinary experience in a contemporary wood and stone dining room, SAK I serves innovative Asian fusion cuisine incorporating tropical Latin flavors. Expert bar staff conjures up signature cocktails created with traditional Japanese
- Accessible facilities
- ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Accessible parking
Service dogs allowed - ATM/Cash machine
- Babysitting
- Beachfront
- Beauty shop/salon
- Bell staff/porter
- Car rental desk
- Cocktail lounge
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Florist, Offsite
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Housekeeping - weekly
- Ice machine
- Interior corridors
- Late check-out available
- Limousine service
- Live entertainment
- Lounges/bars
- Meeting rooms†
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed
- Public area air conditioned
- Restaurant
- Room service
- Safe deposit box
- Shoe shine stand
- Storage space
- Tennis court, Offsite
- Tour/sightseeing desk
- Valet parking†
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- On-Site Business Center
- Printer
- Voicemail
† Fees may apply
- Children's program †
- Fitness center on-site
- Outdoor pool
- Whirlpool
- Puerto Rico Convetion Center
- SAN JUAN
- Golf
- Attraction
- Half a Day: Old San JuanA true ancient Fortress City built during the colonization period by Spaniards. Step into history and visit the many museums including El Morro and San Cristobal Fortresses, and get a glimpse of our past. The City of Old San Juan has evolved into a maj
- Half a Day: El Yunque Tropical RainforestEl Yunque is the only tropical rainforest that is part of the United States of America and a finalist of the 7 Wonders of the world! located in the town of Rio Grande. Stop at the Visitor's Center en route for a short introduction, then hike among the
- Two Hours: Bacardi City TourExperience 150 years of heritage and enjoy one of Puerto Rico's finest rums. Daily tours are provided complimentary from 9:00AM until 4:00 PM. Learn the history of the Bacardi Family and their transition from Spain to Cuba and the relocation finally to
- One Hour: Placita Del Mercado in SanturceFresh local products can be obtained here, a true local flavor and even though the Placita closes at 6:00 PM, Thursday and Friday nights are lively as locals fill the market square and transform it into an open-air block party at the many local bars and s
- Bioiluminescent BayHidden along the Caribbean coast is one of the most spectacular Bioluminescent Bays in the world. The mysterious blue-green light is created by micro-organisms which thrive in an environment uniquely suited to their needs. A trip into the bay on a balmy n
- Isla Verde BeachInterContinental San Juan is located in one of Puerto Rico's finest beaches: Isla Verde. Enjoy over 2.5 miles of pristine beach in the Greater San Juan area. Enjoy all sorts of water sports including parasaling, jet skiing or simply relax and enjoy the
- Two Hours: Museo Contemporaneo de Puerto RicoOriginally founded in 1984, Puerto Rico’s Museum of Contemporary Art found a permanent home in 2002: the Rafael M. de Labra historical building, which can be found where the bustling Ponce de León Avenue meets the Roberto H. Todd Avenue. Palm trees dapple
- One Hour: Piñones Forest Bike TrailPiñones is just outside of San Juan, located along Route 187, which runs along Puerto Rico's north coast and connects San Juan with Loíza. A very scenic road that showing a more rustic side of the island. Do the words "alcapurrias, bacalaítos, pasteles,
- Half a Day: Plaza las Americas Shopping MallShop in the largest Mall in the Caribbean. Enjoy over 300 stores, 13 movie theaters and over 40 dining alternatives. Stop by the many hall stands and purchase authentic Puerto Rican Crafts. Plaza is known as the Center of Everything due to the vast div
- Two Hours: Museo de Arte de Puerto RicoThis grand institution houses the island’s most important works of art. Some date back to the 17th century, but also contemporary works and — apart from some facile criticisms of Puerto Rico’s relationship with the United States — fascinating. The exhibit
- One Hour: Condado, Ashford AvenueTrendy area full of unique boutiques with local clothing designers. Fantastic local restaurants and upscale stores such as Louis Vutton, Cartier and many others.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
4001 reviews
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Oct 04, 2025Enjoyed our stay
Beautiful property, friendly staff and Mr. Donaire, our room attendant, exceeded our expectations. Front desk and concierge were very helpful and eager to assist.
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Sep 16, 2025
Best in San Juan.
It was a last minute trip to attend Bad Bunny's concert. Despite the hotel running full, Carolina and he team were so accommodating and took away all the stress. Rooms are super clean! Restaurants were well run and staff were so polite. Emmanuel + William were great. Nestor at concierge was a star! Hotel is well run. Kudos to Carolina. thank you everyone for an amazing trip and I cannot to come back. Nathan L.
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Sep 05, 2025
Great time at Sonesta. Friendly staff, comfortable room, very clean and the experience has been nothing but excellent.
We came to celebrate my husband’s birthday and picked this place due to the reviews and I’m so happy we did. It has been amazing. It’s been a great experience. Everyone from the reception to the cleaning crew have been nothing but amazing. They make you feel like it’s your home away from home. Pool is immaculate beach is to die for! Happy hour is so refreshing and fun. Love every minute. I will be coming back for sure. Adrianna and Emmanuel were so attentive during breakfast. You should make sure to ask for them.
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Sep 03, 2025Refused Hurricane Accommodation Despite Safety Concerns
Had reservations August 16-19, 2025 during Category 4-5 Hurricane Erin with National Weather Service warnings for San Juan. As a parent traveling with a special needs son, I couldn't risk our safety in hurricane conditions. Hotel staff dismissed this as "just going to be some rain" when I called the morning of August 16th. Manager never returned calls despite multiple requests. No accommodation offered. Discovered Sonesta's Sint Maarten properties waive hurricane cancellation fees for Category 1+ storms, yet Puerto Rico gets no such protection for the same threats. Why do some Sonesta Caribbean guests receive hurricane accommodation while others don't? Staff blamed "third-party booking" as excuse. Guest safety should be universal regardless of booking method. Poor crisis management and inconsistent policies across Sonesta brand. Choose hotels with consistent hurricane protection policies, especially if traveling with family members who have special needs.
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Sep 03, 2025
Birthday Vacation
Great stay , hotel room was nice , I’ve stayed prior and love the grounds , the pros: hotel room , pool, staff, beach area, valet parking Cons: Atmosphere, no casino, no night life , but everything is within walking distance , Best of all : William at front doors he is a Puerto Rican Icon, have seen him for over 20 years there and make you feel like family ,
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Fee: 22% resort fee, per night. Hotel-imposed fees are subject to change. the hotel can provide current fee and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Kids stay free policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet policy : A 100 USD non refundable deposit applies to all pets, per stay, excluding service animals. An additional 100 USD deep cleaning fee will be charged as needed, in the event of any pet related damage.