Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
10238 reviews
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Oct 28, 2025One Love, One Incredible Team
⭐️⭐️⭐️⭐️⭐️ Incredible Staff and Management – True Heroes During Hurricane Melissa We just experienced the worst storm of our lives while staying at Iberostar Joia, and I can’t say enough about how amazing the staff and management are. Through the chaos of Hurricane Melissa, they kept everyone safe, calm, fed, and hydrated — no small task in those conditions! Every team member went above and beyond, showing kindness, professionalism, and genuine care for every guest. The resort’s organization and preparation were outstanding, and their positive attitudes helped keep spirits high even as the storm raged outside. We are deeply grateful for everything they did. The Iberostar Joia team turned what could have been a terrifying experience into one that reminded us of the power of compassion and community. One love, Jamaica 🇯🇲 ♥️
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Oct 28, 2025
Thinking of all our dear friends at Iberostar we Love you all ! Our memories are held deeply in our hearts. Kathy and Sh
Dear Iberostar Friends . Thinking of you all during this difficult time . Sending our love prayers to we meet again! The memories and your kindness are held deep in our hearts of the kindness and fun nature of all of this great team! God Bless you all and your families! Love Kathy and Shaky
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Oct 27, 2025Anniversary Trip
Celebrated our 10 year anniversary at Joia Rose Hall and had an overall great stay. Check-in was smooth and we were upgraded to an Ocean Front room! Briana in the SP Club was super helpful and patiently answered all our questions. Throughout the week we met so many friendly staff everywhere we went. At the SP beach area Donavon and Shellisa greeted us each day with a smile. Alesia provided me with the best breakfast crepe each morning. And I had the best massage at the spa from Sasha. Overall we liked the resort. Food was good, the restaurants better than the buffets as expected. Although the Gala buffet on Friday was excellent! Entertainment was hit or miss with our favorite being the Motown Show and the Bob Marley show. Lastly I cannot thank our butlers enough. We traveled with 2 other couples and Valentine, Glen, Alain, Andre and Travis all made sure we all had everything we needed throughout the week...I'm pretty sure we had them running in circles a couple times. They really went out of their way to make sure we were happy and to make our stays special. Thank you all! We've stayed at both the Waves and Joia resorts. We liked different things from each. Looking forward to visiting again, maybe trying the Selection/Suites next time!
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Oct 26, 2025
A Perfect Anniversary Getaway at JOIA Rose Hall 💕
My husband and I stayed at JOIA Rose Hall for three nights in September 2025 to celebrate our 25th anniversary, and our stay was absolutely amazing! ✨ Our butlers, Berris and Ralston, went above and beyond—always friendly, attentive, and ready to help with anything we needed. We also loved chatting with Sharon from housekeeping, whose warm personality made us feel right at home. Every staff member we encountered was kind and welcoming, and the entire experience was nothing short of perfect. We truly can’t wait to return! 🌴💗
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Oct 25, 2025
Family of 6 with elderly family. Well worth it!
Great experience. Butler service and Spa service were top notch. Our butler Ralston went above and beyond. The Spa experience made the vacation even more worth while. Special thanks to our massage therapists Shenae, Patrice, Samantha and to Spa manager Mrs D.
- AdvisoryAdults Only Resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet policy : Pets Not Allowed