Resort Details
- Various Lounges and Bars
- Various Restaurants
- 24-hour front desk
- ATM/Cash machine†
- Coffee/tea
- Concierge desk†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Laundry/Valet service†
- Parking†
- 24-hour front desk
- ATM/Cash machine†
- Coffee/tea
- Concierge desk†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Gift/News stand
- Laundry/Valet service†
- Parking†
- Pool
- Restaurant†
- Safe deposit box†
- Spa†
- Water sports†
- Business Center†
- Voicemail†
- Wireless Internet Connection
† Fees may apply
- Children's pool
- Fishing †
- Fitness center on-site †
- Hot tub
- Pool
- Scuba diving †
- Snorkeling †
- Water activities †
- Baldwin Home Museum
- Maui Ocean Center
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
2173 reviews
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Jul 30, 2025Loved Maui, hated hotel. Major bug problem.
Saddened to write this review since we loved Maui but had a really negative experience at our hotel. Roaches in room and huge bug problem. Bites on arms that developed a day into stay. Tried to switch rooms and could not due to overbooking. Said they were going to spray for the bugs between 10-2 on the Saturday during our stay but never showed up. Complained to hotel front desk manager and she said they are aware of the ongoing bug issue and the hotel is planning a full renovation next year as a result. She offered 10,000 Hilton Honors points for inconvenience but it’s only equivalent to $50 essentially. Was a really gross and distressing experience. Wish I read all these reviews in detail before staying since others have had similar issues. Other negatives: -Outdated rooms. -Beach access was a small hike with a narrow strip of sand and not very clean. We spent our hotel time at the pool. -No real restaurant on site, just a carry out place by the pool that closes at 8 pm. Stock your kitchen as a long Road to Hana or National Park day will leave you hungry in later hours unless venturing outside hotel. Positives: -The pool and grounds with waterfalls and coy ponds…gorgeous. -Spacious rooms (although outdated). -Beautiful ocean views and sunsets. -Nice hot-tubs. -Fun slide for kids. -Good location for walking. Java Jazz across street is expensive but has yummy coffee and food. More affordable food truck park right outside hotel with a great coffee spot there also (Lavender Ginger iced coffee made my week lol). -Maui is an overall vibe with so many fun things to do. Loved the National Parks and Road to Hana. Volcano sunrise was epic (get reservations early). Paia on way to Road to Hana is cute and loved Paia Bay Coffee House. -Whaler’s Villiage nearby with excellent shopping and restaurants (we ended up at Monkepod on the beach there for lunch, which had an amazing local craft beer list and food). -We loved the local restaurants…Star Noodle, Duke’s Beach House, Mama’s Fish House (tip: get reservations early at Mama’s and go at sunset for some amazing pics on their private beach). -Costco near airport and can hit it up on way to hotel to save some money through week (Maui is expensive which we did know going in).
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Jul 28, 2025Excellent family vacation spot
Super comfortable rooms, fantastic pool, beautiful scenery, and friendly people. Lots of activity options. Family oriented and kid friendly. We’ve been quite impressed and would happily recommend.
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Jul 20, 2025
This is a BEAUTIFUL resort in a great location. Perfect place. Walking distance to a food truck park and other places. I highly recommend this resort.
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Jun 30, 2025Save your money
I rarely leave negative reviews, but this experience warrants it. Our stay at this hotel was extremely disappointing and, at times, unsafe. First, the dishwasher was improperly installed, with exposed screws that hooked and tore several pieces of our clothing—completely unacceptable. The air conditioning unit leaked heavily, creating a slippery mess that caused two people in our group to fall. Thankfully, no one was seriously hurt, but it could have been much worse. The overall condition of the room was rundown. There were holes, patches, and chips in the walls, peeling bathroom fixtures that looked decades old, and a musty, unpleasant smell in the shower that reminded us of a dirty locker room. On top of that, the mattresses were clearly past their prime, sagging deeply in the middle and offering no support. This place desperately needs maintenance, renovation, and better quality control. Until then, I would strongly advise looking elsewhere. Two stars are for the staff, who were amazing.Also, I cannot upload my videos of the leaking a/c and other issues
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Jun 14, 2025
We'll definitely be back!
Really great stay. The teens loved the beautiful pool and beach. We saw dolphins our last day on the beach. We will definitely be back. The service was top notch.
- AdvisoryA minimum mandatory hotel-imposed fee of $30.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- Check in: 4:00 PM
- Check out: 10:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
A valid credit card or debit card to cover the $100 deposit for incidentals will be required at check-in. Guests may also be required to present a valid form of identification. Each guest(s) room is required to have one adult (21 years of age or older) occupying the room throughout the entire stay.
Resort Fee – Parking, wireless internet access, fitness center access, in-room local and toll-free calls, business center computer/internet, boarding pass printing.
- Pet policy : Pets Not Allowed