These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Driftwood Bar & Grille
Poolside café with lunch, snacks and tropical drinks.
- Naupaka Terrace Restaurant
Delicious cuisine, casual island ambiance, enchanting ocean and pool views, torch-lit waterfalls, serving breakfast and dinner.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Bell staff/porter
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Housekeeping - daily
- Internet services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Bell staff/porter
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Housekeeping - daily
- Internet services†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box†
- Sauna†
- Spa†
- Business Services†
- Internet Access†
- Banquet rooms & ballroom on-site.
† Fees may apply
- Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Pool
4 swimming pools including 2 lagoon pools and a 75 foot lava tube waterslide.
- Sauna †
- Spa †
- TheatreComplimentary Weekly Welcome Reception and Polynesian Show every Tuesday evening.
- Whirlpool †
- Other Local AttractionsConveniently located close to shopping, championship golf and more.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3277 reviews
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Feb 04, 2026Disgusting stay. TV didn’t work. Walk through work zones No daily room service. One hot tub working.
Work zones in the area. One hot tub worked shower came away from wall. Long black hair in our towels. No daily room service
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Feb 03, 2026Room filled with cigarette smoke from neighbors and nothing was actually done after nearly ten calls to management.
The renovations did not impact my stay all that much. In fact, my 3 year old son had a great time running up and down the halls and taking all the elevator rides we had to take every time we left our room. The pool was great, minus the closed hot tub. The major disappointment was that the people in the room next to us were smoking cigarettes on their balcony all day and night for most of our stay. We called front desk and security 10 times about this and nothing was ever done. So we had cigarette smoke wafting into our room constantly with our toddler in there. If you advertise as a "non smoking resort, you should actually enforce those rules. It really ruined our experience for several days.
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Jan 22, 2026
So so
Our room attendant/hostess, Elsa, did a fantastic job and was very personable and kind. She made the stay very welcoming unlike some of the outside bar staff. The only downside to our stay was construction going on causing our paths to and from our room to be a hindrance as well as some of the amenities like the bar to be closed during our stay. The noise from the construction was annoying as well.
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Jan 22, 2026
No towels
Currently staying here and they refuse to provide towels. I’ve been asking for three days and they will not provide towels to shower or even pool towels. Not sure what they expect us to use.
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Jan 17, 2026Check in and room review
Resort renovations should be completed by April / 26 so recommendation is to pay for upgrade to get already renovated rooms. Worth it. We had a wonderful room and experience. The grounds are in great shape around pool and beach area. Sara at check in was a breath of fresh air and made 2 exhausted and well travelled guests feel valued.
- AdvisoryA mandatory hotel-imposed Resort fee of $25 plus tax per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change without prior notice. For a detailed description of what is included in the mandatory fee, please see hotel policies. This fee will NOT be accessed whenever someone is in quarantine whether for an extended period or for several days.
- AdvisoryMinimum self-parking fee of $29 + tax nightly parking fee will be charged by the hotel. This fee is tiered by hourly increment and collected by the hotel. The fee amount is subject to change without prior notice. Guests that are in quarantine are not allowed to rent a vehicle so this fee will not be accessed either.
- Check in: 4:00 PM
- Check out: 11:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Beachfront Yoga Classes Tuesdays, Thursdays, Saturdays & Sundays from 7am - 8am
- Cultural activities
- Weekly E Komo Mai Reception
- PressReader – Access to over 7,500 newspapers & magazines (download app or visit pressreader.com)
- 10% discount on 90-minute treatments at Hawaiian Rainforest Spa
- $25 Activity Credit per room at the Concierge desk
- Wi-Fi throughout Resort, including Guest Rooms
- Access to Fitness Center
- In-room Safe
- Local & Toll-Free Calls
- Access to Business Center
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Pet policy : Pets Not Allowed