Resort Details

Dining
OnSite Dining
  • Bistro
    Selection of gourmet specialities. Open for dinner, only for adults (18+).
  • Don Jaume
    Steakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
  • El Mariachi Loco
    Mexican cuisine and tequileria with an outdoor terrace. Open for dinner.
  • Flavors
    The Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
  • Il Botaccio
    Italian restaurant. Open for breakfast and lunch for Elegance Club guest.
  • Kabuki
    Japanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
  • Mar House
    Beach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
  • McJestic
    Casual restaurant offering fast-food specialties. Open for dinner.
  • Various Lounges & Bars
    International & Premium selection

    -Piano Bar
    -Lobby Bar
    -Legends (Sportsbar)
    -Theatre Bar
    -Soothe (Swim up Bar)
    -Lively (Swim up Bar)
    -Haven (Beach Bar)
    -Sky Lounge

    Exclusive for Elegence Club

    -Pure (Swim up Bar)
    -Glee (Swim up Bar)
    -Cheer(Swim up Bar)
    -Infinity (Swim up Bar)
    -Moon Bar (Beach Area)
    -Soothe (Swim up Bar)
On-Site Amenities
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • Water sports†
  • Welcome drink†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
  • Meeting Facilities†
On-Site Wedding Services
  • Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)

† Fees may apply

On-Site Recreation
  • Children's pool †
    1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
  • Children's program †
    Kids Club located in the Lobby building.
  • Gym †
    Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Pool †
    Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
  • Sauna †
  • Teen programs †
    Teens Club located in the Lobby building.
  • Theatre †
    Theatre for shows and entertainment. Day and night entertainment available.
  • Water activities †
    Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Off-Site Recreation
  • Golf †
    Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
Off-Site Attraction
  • Cancun City

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7526 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxation at its best!

    Beautiful, relaxing vacation! Rooms and grounds were stunning and well maintained. Drinks were great with top shelf brands. Food was good for an all inclusive, steak house and tapanyaki were our go to's, not a fan of the Italian restaurant. Pools were a little cold for our liking, however we managed. We enjoyed the pool activities and the entertainment staff were amazing! Beach was immaculate, clear waters and barely any seaweed. Chairs were plentiful, never had a hard time finding a spot on the beach or at the pools. Check in and check out was a breeze.

    Jan 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10

    Everything was excellent on this trip! Foam party was so fun and Ricardo really made everything even better

    Jan 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time

    Had a great time at the pool with Ricardo. Experience was top notch. Also my butler Jose was very nice and attentive to our needs. Would definitely recommend this resort to anyone

    Jan 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic relaxing location

    We returned again to Majestic Elegance Costa Mujeres after a short but memorable trip in 2022 during Covid. We have been to many other all-inclusive resorts, Majestic and other brands, and we truly loved our experience here. It is a little smaller and quieter resort but it still has much to offer. The staff that we interacted with were always friendly and did everything they could to make our stay and experience fantastic. Shout out to a few that truly made our stay memorable, Cristhian Morales our butler assisted us with setting up some activities and was always available when needed. Martin & Ivan at I’l Bottaccio made our breakfast experiences great also Gabriel at Le Bistro and Angel at Asadito. Probably the highlight was getting to know and watch Erik at the lobby bar. He takes great pride in making traditional cocktails as well as all of the tropical libations that are popular at most resorts. Truly a master! We also spent some time at the Blossom Spa, we had a couples massage as well as a round of Hydrotherapy that set the tone of relaxing for this trip. We can’t say enough about this resort and we look forward returning in the near future.

    Jan 18, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful

    Stayed 5 nights with my wife and really enjoyed it. Loved the adult only beaches and all their shows(better than Ziva). The host Paola was awesome! Only downside was the shower with low water pressure.. took a while to finish the shower. The pillow had unremovable stains which were not pleasant at all bit other than that, it was all good.

    Jan 17, 2026
Hotel advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.









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