Resort Details

Dining
OnSite Dining
  • Bistro
    Selection of gourmet specialities. Open for dinner, only for adults (18+).
  • Don Jaume
    Steakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
  • El Mariachi Loco
    Mexican cuisine and tequileria with an outdoor terrace. Open for dinner.
  • Flavors
    The Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
  • Il Botaccio
    Italian restaurant. Open for breakfast and lunch for Elegance Club guest.
  • Kabuki
    Japanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
  • Mar House
    Beach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
  • McJestic
    Casual restaurant offering fast-food specialties. Open for dinner.
  • Various Lounges & Bars
    International & Premium selection

    -Piano Bar
    -Lobby Bar
    -Legends (Sportsbar)
    -Theatre Bar
    -Soothe (Swim up Bar)
    -Lively (Swim up Bar)
    -Haven (Beach Bar)
    -Sky Lounge

    Exclusive for Elegence Club

    -Pure (Swim up Bar)
    -Glee (Swim up Bar)
    -Cheer(Swim up Bar)
    -Infinity (Swim up Bar)
    -Moon Bar (Beach Area)
    -Soothe (Swim up Bar)
On-Site Amenities
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf,Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • ATM/Cash machine†
  • Bell staff/porter†
  • Boutiques/stores†
  • Elevators†
  • Exercise gym†
  • Golf, Offsite†
  • Laundry/Valet service†
  • Live entertainment†
  • Pool†
  • Spa†
  • Water sports†
  • Welcome drink†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
  • Meeting Facilities†
On-Site Wedding Services
  • Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)

† Fees may apply

On-Site Recreation
  • Children's pool †
    1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
  • Children's program †
    Kids Club located in the Lobby building.
  • Gym †
    Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
  • Pool †
    Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
  • Sauna †
  • Teen programs †
    Teens Club located in the Lobby building.
  • Theatre †
    Theatre for shows and entertainment. Day and night entertainment available.
  • Water activities †
    Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
Off-Site Recreation
  • Golf †
    Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
Off-Site Attraction
  • Cancun City

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6685 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    such a friendly amazing place

    This was such an amazing experience!!! Everyone there was so nice and inviting and truly made my time there incredible. They had so many activities to do with Diana and her other coworker who was amazing, doing beach and water volleyball, and water aerobics. the food was incredible especially at Don Juami with our waiter Wily who was so so great!!!!! Felipe was our butler and he went above and beyond to make sure we had fun and were well taken care of. We had such a fun time at the bars with everyone being so fun, and making our drinks with love and care. Eddy at the family pool was so fun to hangout with and Esther was so fun to talk to!!! Alonso and Jaime were so amazing and fun. Lastly, Oliver went out of his way to make our stay so awesome, he made sure we were well taken care of, he got us and a bunch of people to dance, and was genuinely a caring human that wanted the best for us. The silent disco was so much fun, the sports bar was so fun, the foam party was incredible and all and all we had such an amazing trip. Cannot wait to go back to see all of my new friends :,)

    Apr 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful resort

    The resort is beautiful. They have premium liquor in the Club section and it's definitely worth the price. I've been on several resorts and this one is the best so far. I would highly recommend this resort. We had a group of 22 people and we all enjoyed the resort. 2 families had rooms on the family side and we were able to enjoy family activities as well.

    Apr 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My experience in Mexico and on Majestic Resort

    This was very first time & experience out of the country and visit to Mexico. I absolutely enjoyed every moment from day one to my final day of check out. It was amazing service on the resort & hospitality. The stay itself was very Tranquil. It was a truly needed vacation and reset.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    100% go back

    it was a very fun resort there were so many activities and fun things to do one or the staff, Oliver was very sweet and showed us everything, the beach was also very beautiful the ocean was very blue they treat their guest very respectfully and im very pleased.

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful place to stay at!

    This place was a amazing place to stay at. The room service was great and the food was yummy. Honerable mention to Oliver for being a great guide and a great person to show us around the beautiful resort . we enjoyed the beach and the pools that were open to everyone. Everyone was very nice around the resort.

    Apr 29, 2025
Hotel advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.









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