Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8009 reviews
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Jun 27, 2025Not worth it
Improve food quality, amount of food choices.Increase the mount if people working at the breakfast buffet that is making the omelets
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Jun 26, 2025Duncan 1 Year
We had an amazing time. We would definitely return with our family and friends. The staff was very kind and welcoming and spoke really good English. Kevin in activities was fantastic and made things really fun an enjoyable. The atmosphere great.
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Jun 25, 2025
Absolutely amazing!
This hotel is just beautiful. Everything is super clean, well taken care of, and the vibe makes you feel like you’re on vacation from the moment you arrive. The food was one of the best parts. There are a lot of places to eat around the hotel, and the best thing is there’s always something different. Everything we tried was delicious, fresh, and nicely served. It’s impossible to get bored of the food because there are so many options. The staff was super friendly. Always smiling, ready to help with anything, and really attentive. You can tell they actually care about making sure you’re having a good time. We left so happy and definitely want to come back. If you’re looking for an all-inclusive place to relax, eat well, and have fun, this is it. Highly recommended!
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Jun 25, 2025Not Occidental but Accidental
The only way you wish to stay here is by accident. Some phones in the guest rooms didn't work. Thus, you couldn't call for the shuttle which was necessary to navigate around the property. Check in time was lengthy as they only have one printer for copying the necessary paperwork. They claim that there is a stocked mini bar- no. Every day you get two beers, one soda and two bottles of water-in other words courtesy drinks not a minibar. Four restaurants- buffet was lacking of palatable choices. Italian and Chinese restaurants require reservations, although I never understood why. The food isn't great and these restaurants were never full in the six days we were there. The grill/snack bar was the best BUT it was not air conditioned. So you could eat BUT you would be uncomfortable due to the excessive humidity. Pictures indicate that there is a gym on the property. Nope- it's a hut with a few machines by the pool. Management suggested that all valuables be placed in the safe. Yet, when a couple couldn't get their safe open- management could not find the master key. this is a two star hotel by American standards. They offer premium liquor and food but that is an additional $40 a day. Only one of our group tried that and said it was not worth the additional cost. Obviously the website over promises and under delivers. l could go on but I am sure by now, you understand why you should not stay at this property.
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Jun 23, 2025Nice resort!
The resort is very pretty and spread out. Definitely would recommend getting a Premium room which allows you to go to the Premium lounge. Drinks/liquor are brand name vs going to the other bars, although there is only and it located near the front of the resort. Kattya was the best!! They offer shuttles to all areas of the property, but everything is within walking distance if you want to get steps in. The water in this area is calmer compared to the Tamarindo area. Food is average at the buffets. Recommend making reservations to the al-a-carte restaurants for dinner. A step up & better - wasn't disappointed at the 3 restaurants (Oriental, Steakhouse & Italian). Saw Iguanas and Black Howler Monkeys on the property. Nightlife - there is a disco/bar that does Karaoke every night we were there. And the Premium lounge is open until 11pm.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed