Resort Details

Dining
OnSite Dining
  • Beach Club
    A barefoot-friendly, open-air, poolside restaurant serving lunch specials and drinks daily.
  • Caracolas
    Serving seafood specialties. Reservations required.
  • D'Oriental
    Serving delicious Asian cuisine. Reservations required.
  • El Alcazar Buffet

    Serving breakfast, lunch and dinner.

  • La Hacienda
    Mexican restaurant. Reservations required.
  • La Taqueria
    Serving Mexican-style tacos. Reservations required.
  • Las Reses
    Serving steakhouse specialities. Reservations required.
  • Snack Bars
    - Las Canas
    - La Fontana
  • Various Lounges/Bars

    - Lobby Bar
    - Beach Club
    - Las Canas
    - Palmera Bar
    - La Fontana
    - Cayena Bar
    - Lounge Bar First Club
    - Arena Bar
    - Beach Bar First Club
    - Mangu Disco Bar

  • Via Veneto
    Serving Italian-style cuisine. Reservations required.
On-Site Amenities
  • 24-hour front desk
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    The Kids Club accommodates children with supervised games, sports, playground and a kids-only swimming pool and a mini Disco.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports †
    Banana boats
    Party boats
    Snorkeling tours
    Tub
    Water Skiing
    Deep sea fishing
    Diving
    Parasailing
    Boat rides
    Taxiboat
  • Non-Motorized Water Sports
    Snorkeling gear
    scuba clinics
    Aerobics
    Aqua aerobics
    Pool and Beach Volleyball
    Water-polo
    Tennis
    Ping pong
    Windsurfing
    Kayak
    Archery and shooting
  • Pool
    Three dazzling, lagoon-style swimming pools - one dedicated to children only as part of the Kids Club. Comfortable chaise lounges and thatched-roof palapas can be found every few steps along the resort's stunning stretch of white sand beach This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    The resort showcases live, nightly entertainment in the open-air amphitheater. Several times a week, the Occidental Fun Club Band, our exclusive orchestra, performs live music for audiences of all ages
Off-Site Attraction
  • Other Local Attractions
    SCUBA diving trips and catamarans.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 11899 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Above average, smaller feel, great beach

    Went for a week with my mom at the end of April. We had a lovely time, and spent the entire trip at the beach. We are not picky, and definitely overlooked a lot of things about the resort, but they provided us a lovely stay, fresh meals, daily, delicious drinks, and an overall welcoming staff! Nothing extravagant, and the rooms and the hotel itself are definitely dated but well kept overall. They do a great job with the entertainment, staff and service staff. Met some lovely people, and never felt overcrowded!

    Apr 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Meh, first and last time…

    Wanted to try something new. Been to many resorts but never in the DR. This place is nothing to rush to. Pool, beach was nice, as expected. Staff rarely crack a smile and the food was average, at best. Hotel is a bit dated, pool is large and clean, rooms were load, and can hear way too much of your neighbors. I’ll stick with Mexico, but if offered a trip, there are worse spots

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Royal Level

    We stayed at the Royal Level for 10 days and unfortunately experienced water damage on the second day. The staff did everything they could, and we were given another room the following day. ¨ + The beach, the location, the staff, the gardens, the pool -Royal Level Restaurant: it would be nice to add a vegetarian dish to the menu. Unfortunately, the tractor with the red trailer that collects the seaweed from the beach isn't very good. Next to it, at the Princess Bavaro, the seaweed is collected by another tractor with a green trailer, which leaves a much cleaner beach.

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the best, not the worst

    Rooms had working AC for first few days, after that they stopped working. Maintenance would come and spend a lot of time trying to fix it, would say it will start working in 30 mins and we would go back to the room and it still wouldn’t be working. Our last day the ceiling broke apart and starting falling off in the bathroom from the heat and moisture. Food was ok. Pool is crowded with locals on weekends. Entertainment was good, nice beach but could be raked more from seaweed. They had a tractor one day it looked like then one other day we saw the raking it by hand. Try and get a good spot on the beach under the trees for shade because there are no cabanas. Workers speak little English. Aesthetically pleasing resort, good wifi in room, beach and in lobby. Pizza bar and taco bar were good at night and snack bar food was good. A la cartes were decent. Buffet was hit or miss. We all were ill the last few days but not sure what could have caused that. Overall ok but not worth what we paid unfortunately.

    Apr 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    <3

    Maria Lopez, Sayonara Mateo, Estafany were excellent help and very kind. Words alone cannot express my gratitude at the quality of their service. We are wishing them all the best in their future endeavors and we will miss them dearly. We love you all.

    Apr 26, 2025
Hotel advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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