The privilege categories include the following amenities:
* Private check-in and check-out
* Personalized concierge
* Welcome gift upon arrival (bottle of wine in room)
* Discounts in Despacio Spa and Dive It! Center
* International newspaper with Press Reader app
* Exclusive WiFi network
* Dinner in other hotels of the Ocean family
* Full minibar
* Discounts in Despacio Spa and Dive It! Center
* Bathrobe and slippers in the room
* Pillow menu and turn down service
* Access to Privilege Lounge with selection of coffee, tea, wine, hor d'oeuvres, and conciege service
* Privilege dining with top shelf liquors, preferential dinner reservations, 24-hour in-room dining, breakfast in bed, 1 special dinner per stay
* Privilege beach including lounge chairs, private waiter, and beach concierge
* Privilege kids: Welcome daisy kit and special daisy bath amenities.
Redemption information will be provided by the hotel at check-in
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery.
The service works as follows:
• Guests will communicate to the Privilege Concierge 24 hours prior to outing to discovery
property.
• Visit time frame is from 6pm to 1am, includes dining, drinks, and entertainment.
• Transportation must be covered by the guest.
Important Information: Groups and other restrictions may apply.
Resort Details
- Blue MoonGourmet French restaurant with a Caribbean twist.
- El Carey & La TortugaBuffet restaurant with wide variety of specialities and international cuisine.
- IL Mascherati Di VeneziaStylish Italian restaurant with unique décor inspired by the atmosphere of Venice's Carnival.
- MargaritaGourmet French restaurant with a Caribbean twist.
- Mike's CoffeeSpecialty teas, coffees and home-made cakes.
- Route 66À la carte American restaurant decorated in an authentic 1930s style.
- Sensai RestaurantAsian restaurant with night-time show cooking for an entertaining evening. Enjoy the culinary japanese specialties and culture of the region in a Caribbean setting.
- Steak HouseThe chef at this restaurant serves up special and light dishes in pleasant, laid-back surroundings. With views of the hotel plaza and its tropical gardens, it's the ideal place to enjoy a light dish.
- Various Lounges/Bars
- Las Palmeras Swim-up Bar
- El Cocotal Pool Bar
- Over Time Sport Bar
- Wave Disco Bar
- Luna Bar
- La Cana Bar
- Tortuga Carey Bar
- Bar Arenal
- Piano Lounge Bar
- Lobby Bar - Villa MarinaBuffet restaurant on the beach with hot and cold dishes and show cooking.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
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Please contact hotel directly for information regarding pricing and availability.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivities can change depending on numbers of children participating.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †- Banana Boat
- Tubio Boat- Aquatic ski
- Fishing - Non-Motorized Water Sports †- Snorkeling
- Kayaking
- Windsurfing - PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court
- On-site EntertainmentDominican Roots, Lion King, Azucar, African show, International Show, Chicago and others.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
20857 reviews
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Aug 13, 2025Nice Resort and welcoming staff !!
Writing this review from Family Lounge bar in Ocean Blue, so far stay is good. Bar service is amazing. Food in Alacarte restaurant is just ok nothing fancy. Too much waiting time. Beach was cleaned yesterday but seaweed is back so the smell. Still some ppl don’t mind and enjoying the ocean. Buffet restaurant has good varieties but repetitive. I like the ambience and service in coffee shop. Will write more
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Aug 13, 2025Second time with a big change
This was our second time it has changed.The worst is the privilege experience they want you to buy when you get there the time shares.The fellow told us it is mandatory meeting i must attend.Last time we had full run of the place now it is divided into two so if you do not buy any timeshares you are separated from only use of the first pool and prohibited of beach bar and beach areas.All the pool activities were for privilege guests only! So the second pool close to beach has the bubble bath parties all the entertainment and so forth.The catch.....your paying all inclusive but only get half of the use of the property unless your willing to buy shares! if no your set a side on what i listed above even the snack bar restaurant it has privilege zone as well your not allowed at certain times!of the day.I believe it is wrong they advertise two pools and all inclusive property use they need to stop false advertising.The beach is still like a dug out minimal space not level again privilege guest rule the beach as well for chairs and shade.The main buffet was the same as our last visit outdated.Staff are cheerful and friendly.The food was good they have a different nationality area food every night witch was delicious no privilege membership for that however.The pool bars two are good and cheerful nice bartenders good drinks as well as main lobby bar and tenders.The gift shop was really nice no junk! good quality items. The elacarts are good mexican++++the sports bar was cool and nice frosted beer mugs good finger foods.Bowling was great and billiards bar was good to.The rooms have been updated and are comfortable and clean maids are great!So all in all it is a good spot nice resort but that privilege thing is ruining it lots of others felt they same we met.I hope my review is helpful to you and it is honest.I think when we go again we will find another resort to try but when we do we will make certain it hasn't a privileged thing going on it is ruining it.
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Aug 11, 2025
Ocean Blue good bad and ugly.
I will start with the positive: I feel it was worth it to upgrade to privilege. I enjoyed the Bali beds, the restaurant right next to them, lunch/snacks delivered to you in these great covered sectioned off plates. The drinks at the bar by the beds and beach were great. Just make sure you ask for the top shelf alcohol or you get what you get. The privilege lounge where you could make your own cocktails and grab a sandwich, cookie or apple and use the private restroom or just get out of the heat for a hot minute. The bracelets which were our door key. Mikes coffee (every resort should have a Mikes coffeee) The hand dipped ice cream stand. The beach was beautiful (even though the seaweed over took it but they did remove it several times ) Restaurants: The food I felt was subpar. Buffet thumbs 👎 (Except the restaurant by the beach for lunch) French 👎 Steakhouse 😑 Italian 👍 Sensai 👌 Route 66 👍 Mike’s coffee 👍 👍 Service: Average My biggest complaint is the aggressiveness of the staff to blonde beautiful woman. My niece was kind and friendly and respectful to the staff but the men constantly hanging around her chair, bringing her tons of drinks and hitting on her. By day 2 she became very uncomfortable. My friend who is also blonde and beautiful came two days later and experienced the same aggression. Room: The room was lovely. We stayed in building 6 ground floor with great AC. The rooms are large and comfortable but the glass separating the room and bathroom needs to go. If anyone turns the light on in the bathroom and anyone is sleeping especially in the bed next to the bathroom it’s right in your eyes. The other complaint is the door stopper right in front of the sink which we ended up having to put a towel over to keep from stubbing our toes. The welcome bottle of wine was a nice touch. The grounds/pools/entertainment: The grounds were beautiful. Everything clean and well manicured and Pinky the flamingo 🦩 was a nice touch. Only two large pools. My biggest complaint is there really is no adult or quiet pool. The musics loud and plays most of the day. The pools were extremely warm but I don’t think they could do anything about that since it was so hot. White night was fun and the fire show was entertaining. Piano bar was nice. Everything else was okay. Would I stay there again? Probably not.
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Aug 10, 2025Amazing family hotel (privlage members)
This was a perfect family holiday! I have two lads 15 and 18. Lots for them to do Pool room was good, lots activities bowling, lots family games upstairs. We had breakfast in privalge breakfast place. Beach was lovely, mainly stayed near the beds, you can use the free kayaking. There bit of seagrass but cleared by hotel tractor every morning. Towel guy at beach hut was really nice. Always save us a bed near the front of the beach. Some restaurants were little slow on serving. But didn’t really bother us too much. Piano bar was really nice and chilled! Bar tender at the bar was really nice! Made us some nice cocktails! We had an old fashion drink. Highly recommended. Mike coffee shop was amazing! They did the best coffee, try cherry chocolate. I’d go back just for this place, my boys had frappes caramel and chocolate. The flamingo called pinky was hotel pet, we had some great photos. Taxi from airport we roughly paid 30 dollars each way. I booked via tui desk on the way home. Also booked one excursion via tui desk In reception to Sona Island. Highly recommend! Rain only one day most days it’s was light and cleared up 5 -10 min. Overall great holiday 1-10 I’d say 9.5.
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Aug 09, 2025
Sand, sun and relaxation
Lovely hotel, nice view of pool and gardens. The cocktails were chef's kiss - I highly recommend the Margarita's. Very close to beachfront. Overall a relaxing holiday!
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler hereby acknowledges this policy.
- Check in: 3:00 PM
- Check out: 1:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed