Ocean Club - European Plan

Customer ratings & reviews

TripAdvisor Traveler Rating

1527 reviews

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  Beautiful views and excellent service!

  Our return to the West Bay Club on Grace Bay did not disappoint. We were already familiar with the friendly staff and excellent customer service they provide. Our room was beautiful, furniture was updated and comfortable and we had an exceptional view of Grace Bay. All appliances seemed to be new and were in great condition! Highly recommend!

  Sep 08, 2025
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  Peaceful serene luxury

  I’m a champagne experience with beer pricing kind of traveler. I like affordable luxury. West Bay club hit the mark for my husband and I for a long 4 night weekend in early Sept. it was our first time traveling to Turks and Caicos’s. It’s off-season which we did not realize so a lot of the restaurants that are talked about on TA that I read prior to staying here are closed this time of year. Didn’t really matter to us. Upon arriving at this small boutique luxury property, we were kindly greeted with a delicious rum punch and given cute aluminum water bottles with caps that we can fill up at water stations throughout the property. Our efficiency king suite priced at about $300 a night was quite lovely with two small partial ocean and partial pool balcony views that was surprising because I expected no view with booking the lowest room rate. Suite was quite large with small Efficiency kitchen with fridge , toaster, coffee maker and microwave and include free teabags , coffee and canned water s. We chose to rent a small car for $250. A little tricky driving on the left side, but we went slow. Grocery store very closeby and we bought a few snacks, sodas,wine and vodka to avoid paying the $20 priced pool drinks. The pool area with fountain was peaceful, relaxing, and uncrowded with comfortable towel covered wood chaise longer under umbrellas and a couple of foam pool loungers that you could float on. The white soft sand beach and turquoise blue ocean water on Grace Bay was easily accessible with same nice pool chase loungers and an attendant easily available to help set you up all for free of charge but tipping appreciated. It was quite hot this time of year. A snorkeling trail is about a 10 minute walk to the right and snorkeling equipment for free can be obtained from the beach attendant. We are divers and thought the snorkeling was nice. Lots of pretty fish. My husband saw a small turtle. I’ve been on dives that are about as good. Nothing huge in terms of snorkeling but I’ve heard people see they saw stingrays and nurse sharks. We drove around the island a little bit and visited the remote Taylor Beach one afternoon. Didn’t stay very long, but it was pretty to see the beach and drive around the island. Very similar to other Caribbean islands in that regards. Other than a couple restaurants close by and the grocery store, a car is really needed. The downtown area is too far away, but really there was not much going on downtown this time of year and many things were closed. A good plentiful breakfast was available every morning, including made to order omelettes, breakfast meats, bread, fresh, orange juice, and coffee pretty On-site restaurant available. Had the Margherita pizza for $20 one night and it was quite good. Went to the fish fry one evening on Thursday. As others have said, maybe something to see once. Food was average but pricey. Honestly, we were having trouble finding an easy cheaper place to eat our first day and many things were closed due to off-season We have not yet had a really nice meal out yet but we are going to the Marine room tonight. We splurged on an in room mobile massage. 60 minutes for $100. We didn’t use the hotels recommendation we just googled and booked online. It was lovely I would come back again for a long, relaxing weekend if the price was right like I got this time.

  Sep 07, 2025
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  Well needed vacation

  Grateful for the experience and lovely staff. Deeka, Roshana, Irene, Thalia, Arthur, Justin and so on and so forth. Everyone was super accommodating, exuding nothing but kindness to my mom and I whenever we needed assistance. Made our stay smooth, easy, and stress free. Couldn't ask for anything more~

  Sep 04, 2025
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  One of our favorite places to go from here on out.

  Our stay at West Bay Club was nothing short of unforgettable! From the moment we arrived, the staff made us feel welcome, but a special shoutout goes to Lloydeka, who went above and beyond to help us with absolutely everything. She played such an important role in making my proposal perfect and made us feel like part of the family throughout our stay. Every detail was taken care of with warmth and professionalism. The entire staff deserves so much credit, but especially Lloydeka. We’ll definitely be returning to West Bay Club and can’t recommend it highly enough!

  Sep 03, 2025
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  Amazing Hotel on a Beautiful Beach

  West Bay Club was our 2nd time in Turks - we went for our 40th Anniversary. We stayed in a 1 bedroom ocean view suite with beautiful pool and ocean views. It was very spacious with a living room TV, couch, 2 armchairs, dining table with 6 chairs, a credenza filled with books, a kitchenette - full size stove and microwave, small fridge with a small freezer (baby ice trays), wine fridge, all dishes, pots/pans, cutlery, everything you would need to cook. Drip coffee maker (they have teas, coffee, sugar, sweetener, coffee mate liquid), kettle, dishcloth/towel, dish soap. Had a small washer/big dryer with laundry soap. Bedroom had lots of closet and drawer space, a nice size flat screen TV, 2 robes, beach bag, an umbrella, iron/board. Bathroom had all L’OCCITANE toiletries including body lotion. Big balcony with two comfortable loungers. Cleaning service every day (also turndown service every evening if you want). Very clean and well maintained rooms and everywhere on the property. You can get bikes for free. Ocean is shallow to about 40 feet from shore, and calm. August is slow period so plenty of choice for beach/pool seating. There's a clicker at beach chairs to summon beach staff for food/drinks. There are some beach beds you can pay extra for, and 2 beach beds where you can purchase outdoor massages. Beach towels are given out at the beach area, not at the pool. Pool was smallish but clean and open to swim until 10 pm. Bar is right there, so no drink service. 2 Bars (2 West and Drift) charged $8 for a beer and $18 for a mixed drink!) They did not skimp on the alcohol :) 2 West Restaurant (beside the pool) was a bit pricey for lunch/dinner, but buffet breakfast is free - they will make you omelettes/fried eggs. They display scrambled eggs, pancakes, french toast, bacon, sausages, potatoes, oatmeal, fruit, yogurt, toast, bagels, croissants, cheeses, etc. Good variety in my opinion. You can come get a plate and take it to your room if you wish. They will also deliver any meals to your room for $5 fee. Tried their pizza - it was fantastic. Drift restaurant/bar is at the beach if you wish to eat with a view. Friendly staff at lobby. We didn't rent a car, so they called cabs for us. Wymara is walkable (next door) and has Indigo, Blue Bistro and Pink Bar where you can have great food as well. Staff at West Bay Club were constantly asking if everything was OK. It is a bit pricey with the upgraded room, but we ordered grocery delivery which helped. Overall, this resort is very relaxing, well-kept, good food, and the staff is friendly. We would definitely return.

  Sep 02, 2025