Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
9572 reviews
-
Dec 26, 2025We’ll be back to El Faro again after a great trip!
We had another great visit to Ocean El Faro resort. Weather and resort was great. Glad to see that they have people cleaning the beaches each day as seaweed was pretty heavy, but cleared away daily. Food was good. Our butler, Joel was fantastic, he looked after us each day, always checking in to see if we needed anything. He made our stay very easy and enjoyable.
-
Dec 25, 2025Possibly 3 star hotel - Not Worth the Price
We stayed at Ocean El Faro through Air Canada Vacations as three families with toddlers. Despite being advertised as a 5-star resort, the experience was very disappointing. At check-in, our families were placed on opposite sides of the resort, and one room key wasn’t activated. In the rooms, we found cockroaches, mold on pillows, and strong chemical smells. One room also had a toilet that didn’t work and took hours to fix. Guest Services refused to change our rooms even after more cockroaches appeared on the second night. Instead of a proper resolution, we were initially offered a beach dinner only if we signed a waiver agreeing not to raise any further complaints. We refused and were denied access to management. We spent several days of our 7-day stay trying to resolve basic health and safety concerns. After four days into our stay, the resort finally offered a beach dinner without requiring a waiver, but by then much of the vacation experience had already been affected. The beach was also heavily impacted by seaweed, limiting swimming and beach enjoyment. For a resort charging a premium price and marketed as a 5-star property, this level of room quality and service is unacceptable. Positives: Nice lazy river Good entertainment for kids, but limited options for adults Decent restaurants — the Italian restaurant steak is worth trying Overall: The resort has potential, but cleanliness issues, how guest concerns were handled, limited adult entertainment, and beach conditions made this a poor experience. Not recommended for families with young children at this price point.
-
Dec 24, 2025
GREAT RESORT!! 3RD TIME HERE AND WILL ALWAYS COME BACK!!
This is our third time staying at Ocean El Faro and this trip was the best. We came for my birthday and I couldn’t think of a better place to do it. The food was amazing. The staff is so kind and helpful. A very special shout out to Alexander!! we accidentally purchased the privilege room and it came with a butler who was Alexander. He went above and beyond to make sure my trip was fun and running smoothly. He made all the reservations, organized carts for us to go around the resort and did a very special room decor celebration for my birthday as well. He is amazing. You can tell that he truly loves making people’s experience there fun and exciting. Also a great shout out to Carlos and Mario!!! go to Carlos If you need help finding an excursion. he is amazing, caring and very helpful. Mario is a great bartender at the main lobby (makes the best Bailey’s espresso martini!!!!) and just an overall fun person
-
Dec 23, 2025
Overall I had a wonderful time, it was beyond my expectations
The whole trip was amazing from start to finish. The people are very nice especially my Butler David, he went above and beyond to accommodate us. Everything went fine, it was no problem at all. Respectfully, professional specially my Wedding planner she was so caring and helpful. The environment was nice and clean. The place looked very nice. I’m amazed about the oh care I got when my daughter got sick, everyone called to check on her, they sending me soup, my Butler David was off duty he found a way for to get some Gatorade because she was dehydrated. 2022 I went there I had a good experience and when it’s time for to celebrate my 25th anniversary no other place came to my mind then Ocean El Faro and I don’t regret it, everyone had a blast. Amazing, the decoration, the service everything I have no complaint. The bathroom was nice, big enough, I liked the setting. I noticed lots of changes specifically the staffs, they have more supervision than 2022, some of the places menus had changed, things are more organized now.
-
Dec 23, 2025
OCEAN EL FARO PRIVILEGE EXPERIENCE
The trip was absolutely amazing!! I wish I could give ten stars to our amazing butler Deiby! He made our experience at Ocean El Faro the BEST. A huge thank you to the following bartenders- Victor, Cristina, Elena and John, y'all are so fun and made amazing cocktails! Migue, was our waiter for most of our meals, and he always treated us with the best service, friendly, quick, and so helpful in everything we needed. Lissette was super friendly, helpful and took great care of us. We miss you guys and can't wait to see you again!
- Check in: 2:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.