Ocean El Faro - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

9252 reviews

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  Wonderful resort with many amenities.

  Beautiful resort with many amenities and good service. The butlers that come with the privilege package are a wonderful addition to help with the vacation. Unfortunately the sargassum was a problem for the resorts beach, but the great pools made up for it.

  Jun 28, 2025
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  best hotel in punta cana! super fun vacations and really good people

  i’m really glad to be here, dominican people are really really amazing! I just met Alice and Marielys, both are so amazing and nice with me! and Emmanuel! he’s really kind to! best vacations ever!

  Jun 27, 2025
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  Summer Holiday

  Everything you could want for a relaxing holiday in the Dominican. This hotel accommodated for our every need whether it was relaxing by the pool or having fun at the bowling whilst enjoying cocktails. We upgraded to the privilege and for our holiday was definitely worth it. Tips Privilege upgrade meant we had access to a designated pool area, a restaurant for breakfast (menu was excellent) and a butler who looked after our every need. No requirement to take beach towels these are provided No need to pack a hairdryer the hotel ones where excellent Toiletry products provided were “Ritual” if known I wouldn’t have taken so many Mini bar restocked daily Rooms cleaned at least once a day with fresh towels offered twice Bowling is included in your stay at no extra cost (socks $2) Restaurants - I would say we would have returned to all except the steak restaurant which was disappointing No one bothered us trying to sell trips etc even on the beach it was very much a light touch sell. Didn’t used Mikes cafe as much as we should have but was excellent - better that Starbucks Things to look out for The complex is huge which suited us if you have mobility challenges could be difficult The shop is expensive try to take everything with you The lazy river - we never managed to work out how to get rings but found some left by other guests would recommend to take them with you it’s worth it Overall would definitely recommend this hotel

  Jun 27, 2025
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  Awesome Lazy River

  It was a quick getaway for my sister and I to just relax for three days. I chose this resort for the lazy river and it was everything I hoped it would be. They do run out of tubes at the resort though so we brought our own. It was so much fun with all the water features along the river and a swim up bar. My favourite water feature were the water cannons, little kids would spray us as we went by and my sister and I even took a turn spraying people with the cannons. There were also two huge swimming pools and each of them had their own swim up bars, we did not go in either pool but they were very nice. The beach was nice, lots of seaweed on the beach as it had been stormy when we were there so that's understandable. And it's the ocean so you get what mother nature gives you. The resort is not too large, easy to walk it and well laid out in a logical way. The nicest lobby I've seen in any resort as it was completely enclosed and air conditioned, made it lovely for our last day when waiting for our shuttle. We only ate at the grill beside the pool, hamburgers and hotdogs, it was just okay. All our meals were eaten at the buffet. I enjoyed the variety and thought everything was decent. I love that they have an adults only seating section at the buffet. The a la cartes, many of them are first come, first served, the three that we wanted to try were the ones that required a reservation and we had trouble and couldn't book any. The Japanese, Steakhouse and Italian all need a reservation. The booking app said they were always booked up, and even when I got through to the Japanese, it asked how many but would not let me put in two people, which is how many we were, it would only let me put in just one of us, so we skipped it. The rooms were comfortable, comfy bed, tv worked, always had hot water. Only issues with the room was how hard it was to open and close the balcony door, it took both my sister and I to open or close it, it was that stuck. And the AC in our room knew only two temperatures, freezing or off. It didn't matter if we set it for 18 or 28 degrees Celsius, it would stay locked at it's lowest setting so we had to frequently turn it off to unfreeze our toes. Highlights of our stay were definitely the lazy river, the ice cream stand, Mike's coffee shop with the fancy desserts and bowling (even though the balls were so warped, or the lane) but that made it super funny because everyone did terrible. We loved the arm bands at the resort, instead of the usual plastic bands, this one was a ribbon with a disk of plastic that was also your room key, handy. We would definitely visit again. Now for the few areas that need work, most of the staff speak no English, it is challenging trying to communicate with them, maybe getting a better app for restaurant booking, and the one that really bugged my sister and I...they ask that you don't flush any toilet paper in the toilet, they want is put in the garbage. That is a hot mess and unsanitary. Other than that...go and have a good time.

  Jun 26, 2025
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  Great holiday

  Excellent service. Lovely room. The pool is great. Amaurys is a nice man who has asked us how we are. There are lots of food options.

  Jun 26, 2025