• Welcome Privilege gift
• Welcome bottle of wine
• Privilege Lounge
• Concierge Service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service
• Private Beac and pool areah with exclusive sun loungers, Balinese beds and private waiter service
Important Information: More details and redemption information will be provided by the hotel at check-in
Resort Details
- Blue MoonRomantic à la carte restaurant with international signature cuisine. Open for dinner only.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. Gentlemen are asked to wear shirts with sleeves.
Smart clothing is recommended for dinners in the Blue Moon Restaurant. Gentlemen are asked to wear long trousers and shirts with sleeves. - Dolce VitaA la carte Italian cuisine. For guests in the Privilege categories. Privilege service breakfast is also available.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- El CharroBuffet lunch and Mexican a la carte dinner.
- Fresco Juice BarSelection of seasonal fresh fruit juices.
- La HaciendaBuffet restaurant featuring international cuisine with show cooking.Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- Lobby BarLobby Bar.
- Mike's CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot.
- Pool barLocated in the hotel pool, it offers a variety of cocktails throughout the day.
- Privilege LoungeWith a terrace facing the sea, it offers a variety of snacks and cocktails throughout the day.
- Sports BarSports Bar.
- Various Lounges/Bars- Aqua Lounge
- Lobby Bar
- Swim-Up Bar - YookosoJapanese restaurant open for dinner.
Dress Code: to ensure a pleasant atmosphere in restaurants, the hotel does not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen wear shirts with sleeves.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Baggage hold
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children not allowed
- Concierge desk
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- - Package Wish: Complimentary
- Package Silver: Fees apply
- Package Golden: Fees apply
- Package Platinum: Fees apply
Package rates are subject to change. 10 person minimum. Some include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolThere are 2 pools on-site. One main pool used for activities and one relaxing pool with Jacuzzi and swim-up bar.
- Sauna †
- Spa †
- Tennis court
There are 3 tennis courts.
- Golf †Golf course located within a mile of property.
- On-site Entertainment-Different theme shows on-site daily at the theater as well as adjoining dance floor to enjoy nightly.
-Live music.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Fantastic stay at Ocean Maya Royale
We’ve not long come back from a fabulous stay at this resort and would be one we’d love to return to. We met many people who had been coming many years and kept coming back. The resort wasn’t too big and very clean, the only issue was the seaweed on the beach but it’s seaweed season and it was always being cleaned, so no issue and we went in the sea a few times. The pools are also very big and a lovely option that we made full use of. The option to go to a sit down restaurant every night really made the holiday and meant we were able to have a relaxing meal and not worry about walking round a buffet and the food in the restaurants was fantastic. We celebrated our 25th wedding anniversary there and booked Privilege and felt it was worth the upgrade as we were well looked after by David our butler and meant we could get priority bookings in restaurants, including the privilege restaurant where we were very well looked after by Alejandro (Alex) who was also a star. The staff there are brilliant and as well as David and Alejandro, Jorge and Jesus in the pool area are friendly and very helpful and are also superstars. Shout out to Oscar the waiter, Jorge and his crew in the lobby bar who never forgot what I was drinking. The breakfast buffet was very comprehensive and my eggs were expertly cooked by Dayna and we were served by a cheery Gaby, Aurelia and Esperanza (I think) . Other wonderful staff too. We booked for the Mayan dinner and that was a wonderful evening, where the food portions were great and they accommodated my special dietary request. They also acknowledged our anniversary on the night and housekeeping decorated the room. We are very jealous of guests who return time and time again and would love to go back someday soon. Jorge please get my Bombay and tonic ready and Jesus my Margarita on ice by the pool, Thanks for a wonderful stay.
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Amazing experience
Josue Is the best server in the hole ressort. We had the best experience ever. He was attentive funny positive and gave us a special experience on my husband’s birthday
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Outstanding Experience
Absolutely amazing!! Staff so welcoming and accommodating. Thank you for making our 20 year anniversary celebration and first time out of the country amazing ❤️. The Mayan dinner is a MUST do! Thank you for taking the time to give an amazing dinner, dance, and educational experience we will never forget!
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So far so great!
This is our third day here and it has been very accommodating. Our butler Fabian is fabulous, Rosario in premium concierge. Pilar at the front desk. David with the spa. The privilege restaurant (coconut shrimp and sea bass) is something I’ll think about for awhile! And can’t forget about Kendall with entertainment who is the absolute best. Looking forward to the rest of our time here!
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A place to repeat
Where can I even start with this review, this place is awesome. From the bartenders in the sports bar at night, marcelo y manuel. To the pool bartender miguelito..thats our to go person all day by the pool. Kendall and his entertainment team go above and beyond, Moises its sooo nice and funny. Its hard to pick ur favorite person here. Also let me not forget about the chef at the hibachi restaurant, Cesar. This place its unforgettable for sure, its our second time here and to many more times to come!!!!!!!
- AdvisoryOcean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 51.00 Mexico Pesos (approx. $2.74 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older. NOTE - If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed