Paradisus Los Cabos Adults Only - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

4685 reviews

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  Pricey and a bit of a con.

  I was super excited to come to this resort. It was the first real relaxing holiday that my boyfriend and i had been on. Initially i was looking at the Riu's as I'd been there before and they are affordable. My boyfriend saw the ad for Paridisus and was sold. It was much more expensive ($7000 for 7 days) but he was paying so i gladly agreed. We booked a King room with an ocean view. When we arrived at the hotel, they informed us that they didn't have a king bed, but 2 double beds.. Some romantic holiday? lol.. My boyfriend said no. They told us the only king room that they had was no ocean view facing. Then they came up with this upgrade to Reserve which was $650 US more.. you got to visit a couple other restaurants, had another pool and had a personal concierge. He really wanted this to be a nice holiday so he agreed to the upgrade and paid. The room was beautiful as were the grounds. I was surprised that being all inclusive, there was no hard alcohol in the room. They had the basic minibar with beer , water and pop. My boyfriend drinks vodka and i drink wine. After several times asking the best room service could do was bring us 4 shots of vodka.. which i just put in one glass and stored in the fridge. I did receive one bottle of wine too.. We found the asian restaurant the best and visited it a few times during our stay. The first night when we went there for dinner, my boyfriend ordered a Sapporo beer which is a Japanese import and to my surprise was extra. When we upgraded, they gave us a coupon book for $30 off spa services and $15 off premium food/drinks.. So when he said the beer was $7.50 I said we have a coupon that will cover that and he wouldn't accept it.. Strange i thought.. Upon checking out, the guy at the desk told us we owed $7 something for the beer? My boyfriend brought up the fact we had the coupons and he said that you had to spend more than $15.. Now what is the difference if he had ordered one beer and gave them the coupon, or ordered 2 beers and only drank one using the coupon, wasting the other. I found that completely weird. Then when the manager came and he explained the situation, she said i had to go all the way back to the room to get the coupons for her to see.. ? After walking all the way back and getting them, she told my boyfriend to write an explanation of what went on, in order for her to comp the beer bill... Honestly? If you are thinking of this resort, the resort itself is nice. We just felt like we were put together from the beginning especially since the resort was maybe at 50% capacity.. We spent $8000 for 7 days in order to basically get a king bed with a view. And having to ask repeatedly for common things like wine and vodka when it's all inclusive i found troubling. The food was mediocre.. other than the sushi in the asian restaurant. I'd probably just stick with the Riu's..

  Oct 30, 2025
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  Wonderful long weekend in paradise!

  We had a wonderful time at this resort! It is a beautiful and well kept property, the food is delicious, and the ocean is crystal clear! We had a great time with the staff as well, especially Cesar! Everyone working there that we spoke to was so kind and responsive, I am hoping to come back to Paradisus asap!

  Oct 29, 2025
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  Relaxing honeymoon with great food and service

  We had an excellent honeymoon at Paradisus Los Cabos. We booked a Reserve swim-up room through Costco Travel. Our experience was phenomenal from booking to checkout. The service and food were highlights. Staff were all friendly, welcoming, and attentive. The variety and quality of food was impressive-- we especially enjoyed Sante (Reserve only). The facilities were clean and well-kept. It was great having access to a swimmable beach.

  Oct 29, 2025
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  Unbeatable Value

  This place was amazing. Best value I have ever had for any resort. So affordable and it had top notch service, food and ambiance, cant wait to go back!

  Oct 29, 2025
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  Paradisus Adventure

  The food in the hotel was okay. The staff were awesome. They were very attentive to what we needed. The steak restaurant was average at best, I am sorry to say. The Italian restaurant was not great either. The best restaurant was the Mexican Restaurant. The food was awesome. All three restaurants the staff were very nice and very respectful. The reserve was the best part of the hotel. Seemed exclusive and worth the extra cost. I loved the blue cheese with the fresh sliced bread. The bartenders were amazing as well. They had binoculars so you can see the wild life in the water. We were lucky to be there when they were releasing the baby turtles. What an experience to see that. At one point on our stay there were some very obnoxious guests. They started screaming in the hall because it echoed. It was awesome to see one of the staff members not be afraid to tell them to stop. That made my night five star just for that. Kevin, Carlos, Servando, and Roberto our butler were awesome. They were very attentive to our needs. Whenever we needed them they were there. The hotel is awesome. Servando always greeted us with a smile and you can tell he really enjoyed his job. Jasmine at the beach was amazing. She also greeted you with a beautiful smile every time I saw her. She was very nice. I would go back to that hotel just for her. She provided an amazing service. Overall not a five star hotel but a 4 star at best.

  Oct 28, 2025