Resort Details

Dining
OnSite Dining
  • Emerald Grill
    This attractive bistro setting by the main pool serves specialty offerings throughout the day.
  • La Cordeliere
    Offers fine ocean-view dining in its casually elegant interior or al fresco on the shaded terrace – the perfect place for masterfully prepared meals and festive theme night buffets. The naming of La Cordeliere is a tribute to an important time in Mazatlán's history when a small group of valiant local men warded off the invasion of the awesome French warship for which the restaurant is named. 
  • Various Lounges/Bars
    -Kelly's Bar
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Pueblo Bonito at Emerald Bay is a romantic jewel of a resort, elegantly designed and magnificently landscaped, with enchanting gardens where Swans and Flamingos stroll amid meandering streams and pathways. Situated in an exclusive area known as New Mazatlan, Emerald Bay Resort overlooks the Pacific Ocean and its own private beach. Its dramatic positioning provides a spectacular view from anywhere in the resort.

    For more information fo to: http://www.pueblobonitoemeraldbay.com/weddings_home.php

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool onsite.
  • Children's program, onsite †
    Kids Club
    Our Kids Club Program is offered to children ages 4 to 11. Children under 4 years of age, or children still in diapers or pull-ups, may attend when accompanied by a baby sitter. 

    Our daytime program includes many fun activities for all ages, such as: arts & crafts, pool & beach games, movies & indoor games, lunch and more!
  • Direct access to a beach
  • Fitness center on-site †
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
    Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent.
  • Outdoor pool
  • Pool
    There are 2 pools onsite. Two freeform pools with infinity edges, plus a children's pool, spa tubs, complimentary activities, and use of water-sports gear. The ocean-front pool is 100 yards long. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 lit tennis courts onsite.  
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Golden Zone
  • Other Local Attractions
    Stay at the Pueblo Bonito Emerald Bay and you'll discover the comfort of our suites is complemented with a variety of activities and services difficult to find elsewhere. Sport fishing, hunting, sightseeing excursions, horseback riding, shopping or just hanging out by the pool will make your stay at Pueblo Bonito your most enjoyable vacation holiday yet.
    Chiefconcierge_hpbeb@pueblobonito.com.mx

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7469 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A marvelous two weeks in Mazatlan, Mexico!

    For the past 18 years, my husband and I have thoroughly enjoyed the generous and kind service rendered by every Pueblo Bonito Emerald Bay employee we encounter and, more broadly, by restaurant and business owners throughout Mazatlan, Mexico. Our most recent two-week visit reinforced why we prioritize our time here each year. And, as in prior years, we felt safe, and exceedingly well taken care of by everyone and anyone we encountered. For sleeping accommodations, pick one of three Pueblo Bonito-owned/managed properties (the employees are spectacular across the board): Pueblo Bonito Emerald Bay Resort (a perfect destination resort...lots of pools, and plenty of ocean views); Pueblo Bonito Mazatlan (newly refurbished rooms throughout, close to downtown, with the best beach you will find); Pueblo Bonito Vantage (an upscale, boutique 24-room, all-suites, hotel located just off of Plaza Machado). For dining, I highly recommend: Casa 46, Hector's Bistro, Topolo, and Melville (located either on or very near Plaza Machado); Cilantro and Angelo's (located at Pueblo Bonito Mazatlan); Kelly's Bar, the Sushi restaurant, and a signature poolside hamburger (all at Pueblo Bonito Emerald Bay). If you are interested in shopping -- you MUST visit Palace Jewelers (Av. Gaviotas 401-D, Zona Dorada, 82110, Mazatlan). It is a beautiful store, with the finest jewelry you will find in Mazatlan. Owners Oliver and Yuli Alvarez, accompanied by Jorge Dominguez, are honest, kind, professional, and their customer service is impeccable. If you shop nowhere else, stop by Palace Jewelers. May you too enjoy Mazatlan's signature fresh and delicious food, wonderful and warm customer service, beautiful weather and landscape, and the soul-satisfying deep restful sleep only made possible when one is truly on vacation.

    Nov 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kind Front Desk employees

    I am so impressed with Emerald Bays front desk! Santiago & Fernado were so helpful in our situation. I called on the Friday before pur supposed arrival as American Airlines canceled out Saturday flight. Santiago helped me calm down & assisted me in moving our reservation to Sunday & was able to keep us in our favorite room. When we arrived seeing all these people in the lobby, he recognized us as 20 year owners & asked us if he could help us. YES. I assumed our room was taken , but it wasn't. We so appreciate these dedicated gentlemen.

    Nov 01, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Emerald bay hotel

    Let me start with the bistro restaurant poor service , Kelly’s bar now closes at 11:00 and at Coreliles the Mexican theme night they had kids screaming all we wanted a nice calm dinner but some of the hotel staff went out there way to make feel better thanks to there hard work

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time at Pueblo Bonito Emerald Bay!

    We had a wonderful time at Emerald Bay, Mazatlan. The place is beautiful and all of the staff gave great service especially Francisco and his partner Jorge at the Bistro Restaurant. Anna the Bistro hostess was so friendly and welcoming. Jesus at the front desk was quick at checking us in and so helpful and knowledgeable. Kimberly our housekeeper always did a great job on our room. The swimming pools were wonderful and the service there was also. We'll be back.

    Oct 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay at Pueblo Bonito Emerald Bay

    Excellent service at the all the restaurants and bars. Exceptional service at Kelly’s bar and special dinners with Alejandro. Also, fantastic service poolside with Julio Vargas. These two went above and beyond.

    Oct 17, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 21
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.) 

  • Pet policy : Pets Not Allowed

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