Resort Details
- Emerald GrillThis attractive bistro setting by the main pool serves specialty offerings throughout the day.
- La CordeliereOffers fine ocean-view dining in its casually elegant interior or al fresco on the shaded terrace – the perfect place for masterfully prepared meals and festive theme night buffets. The naming of La Cordeliere is a tribute to an important time in Mazatlán's history when a small group of valiant local men warded off the invasion of the awesome French warship for which the restaurant is named.
- Various Lounges/Bars-Kelly's Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- COVID test onsite
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- Pueblo Bonito at Emerald Bay is a romantic jewel of a resort, elegantly designed and magnificently landscaped, with enchanting gardens where Swans and Flamingos stroll amid meandering streams and pathways. Situated in an exclusive area known as New Mazatlan,
Emerald Bay Resort overlooks the Pacific Ocean and its own private beach. Its dramatic positioning provides a spectacular view from anywhere in the resort.
For more information fo to: http://www.pueblobonitoemeraldbay.com/weddings_home.php
† Fees may apply
- Children's poolThere is 1 children's pool onsite.
- Children's program, onsite †Kids Club
Our Kids Club Program is offered to children ages 4 to 11. Children under 4 years of age, or children still in diapers or pull-ups, may attend when accompanied by a baby sitter.
Our daytime program includes many fun activities for all ages, such as: arts & crafts, pool & beach games, movies & indoor games, lunch and more! - Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †
- Non-Motorized Water Sports †Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent.
- Outdoor pool
- PoolThere are 2 pools onsite. Two freeform pools with infinity edges, plus a children's pool, spa tubs, complimentary activities, and use of water-sports gear. The ocean-front pool is 100 yards long. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 2 lit tennis courts onsite.
- Golf †Golf course located within a mile of the property.
- Golden Zone
- Other Local AttractionsStay at the Pueblo Bonito Emerald Bay and you'll discover the comfort of our suites is complemented with a variety of activities and services difficult to find elsewhere. Sport fishing, hunting, sightseeing excursions, horseback riding, shopping or just hanging out by the pool will make your stay at Pueblo Bonito your most enjoyable vacation holiday yet.
Chiefconcierge_hpbeb@pueblobonito.com.mx
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
7465 reviews
-
Oct 27, 2025Emerald bay hotel
Let me start with the bistro restaurant poor service , Kelly’s bar now closes at 11:00 and at Coreliles the Mexican theme night they had kids screaming all we wanted a nice calm dinner but some of the hotel staff went out there way to make feel better thanks to there hard work
-
Oct 21, 2025Great time at Pueblo Bonito Emerald Bay!
We had a wonderful time at Emerald Bay, Mazatlan. The place is beautiful and all of the staff gave great service especially Francisco and his partner Jorge at the Bistro Restaurant. Anna the Bistro hostess was so friendly and welcoming. Jesus at the front desk was quick at checking us in and so helpful and knowledgeable. Kimberly our housekeeper always did a great job on our room. The swimming pools were wonderful and the service there was also. We'll be back.
-
Oct 17, 2025
Great stay at Pueblo Bonito Emerald Bay
Excellent service at the all the restaurants and bars. Exceptional service at Kelly’s bar and special dinners with Alejandro. Also, fantastic service poolside with Julio Vargas. These two went above and beyond.
-
Oct 17, 2025
Excellent experience!
The food, facility and service were all fantastic. Alejandro in Kelly’s Took great care of us each night! While longing at the pool we highly recommend you set up in the area serviced by Julio Vargas! Not only was he very fun to talk to his dedication to us was unmatched!
-
Oct 04, 2025Frankly on decline, AI limited options and cost cutting impacts service
FACILTY: OK but needs serious upkeep FOOD: on the decline, All inclusive is now so limited it’s almost not worth it anymore. The breakfast buffet has only 1 “guiso” or dish plus the standard staples, endless ques to get eggs prepared, cheap foods even on the Sunday brunch. Special mention to Casa46, the food was not good we left most of our limited- ordering dinner behind. SERVICE: the old staff still is fantastic, but you can see they are overwhelmed. It was a true nightmare to get food carts to move around - we had an 89 yr. Old family member on a walker and it was so frustrating to get a cart to support. GUESTS: they have brought in buses full of government funded programs and it was bad - people on street clothes getting into pools and hot tub, hogging pool chairs and golf carts, it was no longer a pleasant vacation.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
- Pet policy : Pets Not Allowed