Pueblo Bonito Los Cabos Beach Resort - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

6695 reviews

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  This was our second time at Blanco, and our 2nd stay was just as good as the first. When we arrived there was a group of high school graduates that made it a little crowded, but they cleared out the next day. The resort is a little outdated, but is always so clean that I can easily overlook the outdated room.....we were really only in the room to sleep anyway! It was easy to get into each restaurant. Juan and Ivan at the pool were very attentive and kept our drinks filled all day. Palmermo's was our favorite place for breakfast and Ariela was the perfect smiling host and the waiters Reymundo and Alfredo were exceptional. We did go visit Sunset one day but couldn't even get up to the infinity pool because of a private wedding. We love Blanco!

  Jul 18, 2025
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  Impossible to get a table at their restaurants

  This hotel has horrible service at the two restaurants. We tried eating at the Palomas restaurant twice and walked up with our 4 kids and were told they were too busy and to go to the buffet at the sister hotel in the rose . Ximena told me their kitchen was closing in 15 mins and they couldn’t give us a table because they were closing at 10pm, when the lobby confirmed they closed at 10:30. My husband walked by 10 mins later and say a couple with 2 kids get seated immediately with a warm welcome. Clearly they prefer to cater to white guests vs Mexican. If you’re Mexican go somewhere else so they don’t discriminate you.

  Jul 13, 2025
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  Double charged and left resort laughing all the way to the bank.

  Pueblo Bonito charged us for 7 nights on a 3-night stay. Upon return saw the $4600 overcharge on credit card statement. We called long distance multiple times upon return and were repeatedly told it would be corrected. After two weeks of calling our credit card recommend filing a dispute for the charges with full documentation of reservation rates and duplicate charges then after 6 months of no communication Visa denied with no recourse. Shame consumer is out $4600. Definitely not worth 3 night stay. Hotel over charged then took no action to refund. If someone doesn't stay then isn't a basic policy a credit? Pueblo Bonito shame on you for stealing from customers who have stayed at multiple properties.

  Jul 02, 2025
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  STAY AWAY MARCH TO JUNE

  NOT FAMILY FRIENDLY MARCH TO JUNE. I knew to avoid this hotel during March and April for spring break but they also get large groups of high school grads during May and June. For profit companies like Grad City organize trips for large groups of 100 + high school grads and leave them largely unsupervised on the property. My family recently experienced what leaving 18 yr olds unattended in a country where the legal drinking age is 18 and the drinks are unlimited looks like. The bars were packed with kids, it took a minimum of 20 minutes to get a bottle of water, the pool was overrun with kids, there was the constant screaming of cuss words. By 2pm, there were kids falling down drunk and one kid we saw fell into the coy catfish decorative pond. They were rude to the staff and disrespectful to the other guests. One breakfast we went up to the buffet and came back to our table being occupied with teenagers...and they refused to move. And that wasn't the worst event...one afternoon inside the property ropes on the beach, several kids sat down on beach chairs next to my 12 year old son and smoked a joint. I wrote a complaint to the hotel management and never heard any reply. The Blanco and Rose properties are nice and the staff is very friendly. Unfortunately they are left with babysitting these kids. Several of them expressed how they couldn't wait for them to leave. And obviously many of the other guests were just as frustrated as my family and I. Stay away during these months if you don't like frat parties.

  Jun 21, 2025
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  Amazing honeymoon experience

  My husband and I went to Pueblo bonito for a late celebration of our honey moon, since we weren’t able to travel during Covid for our original honeymoon. It was the best service, Pool experience, and food! Room service, poolside service, etc

  Jun 17, 2025