Pueblo Bonito Pacifica Golf & Spa Resort - All Inclusive - Adults Only

Customer ratings & reviews

TripAdvisor Traveler Rating

8642 reviews

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  Mediocre resort for the price, would not recommend

  Not what I expected for an all inclusive resort at this price point. It was impossible to get into the restaurants at a reasonable time, I worried we would starve at night because all the pool side service stopped at 5 pm and it was so hard to get into the restaurants. Many open tables but they wouldn’t seat us maybe due to staff. Upcharge items were NOT clearly marked. There was NO cafe on the resort, except a Starbucks which charged $7 USD up charge per drink which was not clear. Pool side staff almost never came over to serve us, even with tipping etc, and required aggressive waving. Overall I was totally bummed by my experience. I finally took a few days off to relax but did not feel pampered or laid back. 2-3 wristband scans for every meal or bar order also totally blew my mind. Folks at an all inclusive do not want to constantly be going thru a payment simulator for $0 charges. Constant gnats, crawlies all over bathroom sink and toothbrushes, grasshopper in our room made the space feel unclean.

  Jan 20, 2026
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  OK Resort

  Nice Hotel and great location for whale watching. The reason only 3 stars is there are lots of areas for improvement. Rooms are very nice. We had 2 ocean view suites. The up charges for certain items above and beyond all inclusive is a bit much. I get that some brands of alcohol or premium steaks are a bit more than average but than charge the difference, not try and sell at regular prices. Charge the 2 dollar etc for a different brand of Vodka like Grey Goose. Dont charge 10 dollars. Same for up charge steaks. Charge 20 dollars more not 100 dollars more which would be a typical Wagyu cost. The Asian restaurant at Pacifica was amazing, yet the Asian restaurant at Sunset Beach resort in The Market was no where near same quality of food or taste. Butler service is a waste of money. The butlers are nice but it’s not what you would think of a butler. They will get you dinner reservations, pool chairs, room service, etc but you can call operator and get same thing. Transportation shuttles between properties is a long wait at times. At one point there were like 30 people waiting half hour just to go between Sunset Beach and Pacifica which is a 5 minute ride. Sometime shuttles would be dedicated between properties and other times they would stop at every stop making longer wait times and crowds.

  Jan 18, 2026
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  Calm adults-only stay with a relaxing spa atmosphere

  We stayed here looking for a peaceful adults-only environment, and the overall atmosphere felt calm and well suited for relaxation. The resort layout and open spaces made it easy to enjoy quiet moments throughout the day, especially away from the busier areas. The coastal setting added to the sense of escape and helped create a slower, more relaxed pace. The spa and common areas felt well maintained and provided comfortable spaces to unwind. This experience worked well for travelers who value tranquility and a more refined, low-key resort atmosphere rather than a lively or crowded setting. Overall, it was a restful stay focused on relaxation and enjoying the surroundings.

  Jan 15, 2026
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  Paradise

  Lovely resort exceeded only by the lovely people working here, especially Ana in Siempre. Food was also top notch. Will def come back. January has perfect weather, whale watching and turtle releases.

  Jan 11, 2026
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  Perfect

  Every detail was perfect at Pueblo Bonita Pacifica. The food was amazing, drinks were outstanding, and the service was impeccable. Really fun mixology class with Giovanni and amazing poolside service by Manuel. We will definitely be back

  Jan 10, 2026