Riu Bambu - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

5038 reviews

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  Avoid

  AVOID ..cockroaches in my bed, and bathroom.we ended up in 3 rooms.All dirty.This is not a 5 star hotel it’s more like a 3 star Spanish .Food cold and very salty.Not English friendly.staff was not interested unless you were tipping them..pools were filthy and we got out covered in slime one day, we ended up poorly, and not able to leave our room for 4 days.HOLIDAY FROM HELL. Massive problem with drugs on the beach and round the complex.Not a place for young girls,as they kept getting harassed.Think twice before booking this hotel

  Oct 14, 2025
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  I will recommend to my friends come welcome RIU resort because RIU have everything than other hotels

  The rate is 5 stars because RIU have everything that what they have to help this important for information because I am deaf special needs

  Oct 14, 2025
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  Great Hotel

  Fantastic time at this hotel, amazing TUI only bar and pool at the beach. Raymond was Fantastic as were his bar staff. Issy in the restaurant amazing service. Yes rooms are a bit outdated but spotlessly clean. Honestly had a fantastic time, can't understand why people leave bad reviews. Thank you to all at RUI Bambu. We stayed in 409 so quite central.

  Oct 11, 2025
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  lovely destination, if we return it will be to a different hotel complex

  before we arrived we was really looking forward to our holiday. well i can tell you something it’s a holiday we won’t forget but not for the right reasons. the first few days it was ok, until we found out there is hardly any night time entertainment and if there is most of it is in spanish. 95% of the staff can’t talk English, all they says is no english we don’t understand. its not a English holiday destination its a Spanish one all the cleaning ladies are very very good at what they do, we have come back to our room and it has been spotless! the rooms are very much is need of a full refurb as you can see in a few of the pictures below we’ve had a really bad ant problem to the point they have been in our beds so far the maintenance have done nothing about it even though both my self and the person i’m staying with have been bitten several times. don't even get me started on the food, i’ll be glad to get home for a proper meal. a few of the British guest have either ended up with sickness or diarrhoea since being here the tui exclusive pool is nice but in need of a good clean and guest with other colour bands try and sneak in

  Oct 09, 2025
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  Felt Unsafe, Uncomfortable & not the 5 star experience i expected

  Felt Unsafe and Uncomfortable - Not the 4/5 Star Experience We Expected I don't usually leave negative reviews, but I feel it's important to share our experience at Riu Bambu, Punta Cana, especially for other young travellers or anyone considering this resort. From the moment we arrived in the Dominican Republic, things went wrong. At the airport, two men grabbed our luggage and tried to take us to another bus, one even grabbing my wrist and offering me a card to "sell drugs." We were terrified - and although a TUl rep was nearby, she offered no real help or support. Unfortunately, the resort itself wasn't much better. We experienced repeated unwanted attention from staff - from being asked if we were a couple at check-in, to staff calling out "mamacita" and commenting on our bodies from below our balcony. We were followed from the beach to the bar by a man who made us feel unsafe, and this completely ruined the relaxed atmosphere we were hoping for. The food was very poor for a supposed 4-star resort — unless you wait an hour for the steakhouse, the buffets are below standard and clearly not designed for British or American guests. Thankfully, we met some lovely British guests who helped us feel safer during the rest of our stay. But overall, we would not return to this hotel or recommend it to others - particularly young women travelling alone or anyone expecting TUl's usual safety and service standards. 2 stars only because of the location and the few kind guests we met. Otherwise, an extremely disappointing and stressful experience. The only good thing i can say about this hotel is, the lovely waiter in the buffet, WilFredo Nicest member of staff in the whole of the hotel, no flirtation, no aggressiveness over tips, just a very kind friendly member of staff! please if you ever end up going to this hotel, tip this man! only good member of staff in the building. Other than this, i wouldn’t recommend for young girls alone.

  Oct 09, 2025