Riu Costa Del Sol

Customer ratings & reviews

TripAdvisor Traveler Rating

8231 reviews

• 

  Great stay but entertainment needs to be better !

  I am a loyal RIU customer and visit on an annual basis. I have just returned from a gift holiday with my daughter at another 4star resort close by . I have to say that the only thing I feel could be improved on at this hotel 🏨 is the evening entertainment. Such a difference to get a professional act every evening which makes your holiday ! RIU I love my holidays with you but the please look at the quality of the entertainment I have had my eyes opened to the great acts around the area !

  Nov 25, 2025
• 

  Another good stay

  We have just returned from a lovely week's stay here. As usual the hotel was spotless with cleaners constantly working hard and should be commended. The staff were all excellent and friendly. As usual we stayed on the 7th floor of Block 1 with super views. The food was good but still extremely busy in the main buffet. It can be a long walk back to your table if seated near the entrance. We much preferred the Maria Sardina restaurant for breakfast and lunch. The Italian restaurant was as good as always with super table service for the main course and wine. However, the Andalusian restaurant had similar food to the main buffet. Everything in here was serve yourself including the wine. It didn't seem a lot different at all just less busy. The rooms are still lovely but there are no little extras left in the bathroom. In addition the initially supplied coffee packs are no longer replenished. We didn't notice any other cutbacks anywhere. Drinks were fine at all of the bars. It was a bit odd having a teaspoon with the cocktails instead of a proper stirrer! Never seen that before. This was our third visit and we would certainly stay here again if visiting that area.

  Nov 21, 2025
• 

  Exceptional hotel - cannot fault

  My husband and I have stayed at this hotel a number of times and keep returning as we cannot fault it. We brought our family here at the end of October to celebrate my husband's 70th birthday, and had a great time. However, the swimming pools were really cold, I was unable to get in (yet swam every day when we were there at the end of May 2025), and our grandchildren found it cold too. Other than that, we all had a lovely time and whilst the children very much enjoyed the mini-disco, though it was a bit short at just 45 minutes and it would have been good to have more "dance-y" records and/or songs the children can join in eg "I am the Music Man". We are back in June 2026 and plan to return in May 2027 too.

  Nov 19, 2025
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  Food poisoning

  First the good stuff great hotel very friendly staff. Always got a seat in the restaurant plenty of sun beds nice rooms. Very quick to get served at the bar. The food looked nice. But only lukewarm then after 3 days I came down with food poisoning. I spent 48 hours in bed my daughter came down with food poisoning the following day and also spent 48 hours in bed. After this we both couldnt face the food in the restaurant. We spoke to other guests and there were many many other guests in bed with food poisoning. As you can imagine this total ruined how holiday. £3100 for 1 week for 3. Tui are not interested and have refused any compensation. . Hence I will never return to this hotel and I will never use tui ever again

  Nov 19, 2025
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  .Not as expexted

  Was so impressed with this hotel in May, I booked another two weeks for November. What has changed? The staff are hard working and super friendly, except Monica in the bar, who doesn't make eye contact and engage with guests. I guess she doesn't enjoy working behind the bar. The food is still exceptionally good, with plenty of choice. The hotel is very full, so the restaurants at times are too busy. The air conditioning was turned off on our fourth day. Yet the 5 block catches the afternoon sun. So the room is unpleasantly hot at 26°. Opening the balcony door and using the cieling fan does not cool the room. Requests to have air conditioning switched on are constantly denied. I booked the return trip whilst here. This time I have booked May in Almeria and September in Canada as a direct result of this visit. Should I return to this hotel, it will not be in October/November. '

  Nov 13, 2025