Riu Costa Del Sol

Customer ratings & reviews

TripAdvisor Traveler Rating

8273 reviews

• 

  Disappointing

  Arrived at the hotel and were met by a rather disgruntled Ignacio who I'm sure was having a bad day. He barely grunted at us and appeared to have lost the ability to smile. We were allocated a room in block 5 on the 2nd floor and it had a lovely view of the pool and was a good size. There was a fridge in the room and plenty of storage space. This hotel is big as it used to be 2 hotels and this results in a long walk from our block to reception and ultimately the restaurant. Regarding the restaurant, it has a strange layout in that all the seating is at one of the large room and the cooking and food is at the other end. As the food was never hot (warm at best), by the time you got back to your table, it was almost inedible.It is also incredibly noisy. We ate in the mediterranean restaurant for breakfast and lunch as it is much smaller and quieter. In the bar, the drinks were pretty good and mostly branded spirits and the coffee was good. The ladies on reception were very friendly with a warm smile when approached. The hotel has nothing near it in regards to bars or cafes and is quite a long way from Torremolinos center so a taxi ride is necessary. We were very unlucky with the weather which was the worst the area had seen in a number of years. While we were there, we had 3 storms and it rained incessantly all day every day. At the weekends, the local people come to enjoy the facilities and the noise level increases massively! On the whole, our holiday was impacted negatively by the weather which is nothing anyone can control. But we are used to smaller hotels so we won't be returning.

  Feb 10, 2026
• 

  Brilliant 10 days

  An honest review, this hotel is fantastic from the location,the rooms,the bars,and restaurants .All staff go above and beyond to be helpful and all ways polite . If there is a criticism the Spanish who come for the weekend can be overwhelming but it is their country

  Feb 08, 2026
• 

  DON'T STAY THERE IN 1-WORD TERRIBLE HOTEL.

  This is probably the worst choice we have done ever. The total stay from 23 Dec. 2025 to 26 Jan. 2026 was in 1-word terrible and disappointing! This 4* hotel doesn't meet in all expectations or the European Hotel Classification. In all departments from the reception to the restaurant, quality and price. Rude, unfriendly staff, cold buffet food in a low standard (I was sick for some days) and although I reserved for an expensive room and were changed to a cheaper one, they forced me to sign a document not to ask for a refund on my total long reservation. This is a matter of theft! DON'T STAY THERE! My wife and I were regularly insulted... on a 34 days stay! This staff does not belong in hotel business as well as the facilities, just dirty room cleaning and old, past away furnishing.

  Feb 06, 2026
• 

  Noisy!

  If you want a quiet dining experience don't come here! Every one of the 3 restaurants is beyond busy and noisy, so much so we witnessed a lady shouting at the staff in the Italian restaurant to stop making so much noise! If you have sensory issues this hotel isn't for you. The food was ok (not exciting- just ok) but cold, the bacon looks like its been cooked under the chef's armpit, all stuck together and pale, it's barely seen the grill. The chef won't even cook you an omlette saying "not possible" Even being amongst the first diners the food was already cold - how?? This is a lovely clean hotel but the dining experience is not at all enjoyable. This was our 2nd visit but sadly we wouldn't return.

  Feb 05, 2026
• 

  Enjoyable break.

  The hotel is lovely and clean and positioned well , you cross the road to the sea front. We received a lovely welcome from Javvi and our room was exactly what we had requested with a nice pool view. You can never book the weather and we had rain and wind, average of 12 degrees daily with one day hitting the 20's so obviously loads of sun beds were free during our stay A lovely walk along the sea front, good couple of miles. The town is within walking distance from the hotel however you have to climb uphill to get there. You can get the bus , reception will inform you where to get it. Food was fine, usual for Riu , plentiful and always able to find something, food could be a little warmer as at times it was cool. Staff were pleasant and hard working. Entertainment team worked hard and the shows were enjoyable. We enjoyed our stay and would return , hopefully next time the weather will be better .

  Feb 05, 2026