Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Feb 20, 2026
Still Good, but with some issues
The new issue was small insects in the room that harmed my little son. The staff wasn't helpful. Then the coffee machines were off too often. The service staff at the buffet tried to serve (get some tips) those who already had a meal instead of prioritizing cleaning tables for those waiting to be seated. Food quality dropped a bit compared to 2025, and prices increased by 25-30%. That's a sharp price increase.
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Feb 19, 2026
RIU Dunamar could be better
My husband, daughter and I stayed for 6 days. The biggest disappointment was the food. The breakfast buffet had the best food at the resort. Everything else was not good. We went off the property to eat authentic Mexican food. The only lunch was at Pepe’s Grill who’s is just hamburger or hot dog with fries. Pretty awful tasting. The alcohol was low quality. I finally found a drink I liked on day 4 which was the Mai tai. The only beer is Dos Xx. The resort itself is nice. They were always cleaning the lobby and common areas. The room was clean. The pools were clean. Staff was friendly but I would not go back. The food quality was a huge disappointment.
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Feb 18, 2026
Be cautious
Riu Dunamar is a beautiful resort, beautiful beach, good food. Most of the staff were very good, friendly and helpful. Very nice pools, a beautiful splash pad & water park for the kids. We did not use the kids park, no kids with us. The rooms were very nice & well stocked. Now for the issue, very loud booming music every night for approximately 7pm to 11 to 11:30pm. It was difficult to sleep. On Wednesday evinings they have a Big dance party, 7 to 11:30. They say it finishes at 11, not when we were there. The thing is we did not know any of this woud be going on every night. We only knew it happened on Wednesday night. They said we could have asked to change rooms. Well you don't know what you don't know till it's too late. Avoid any rooms around or on top of the stage. It's really unfortunate, it spoiled our trip. It's a fairly expensive place to stay. we won't ever go back.
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Feb 18, 2026
Excellent stay!
This is my 4th Riu stay. Dunamar is a lovely property with direct beach access that isn't so sprawling that getting around feels like work. The rooms were comfortable and the staff were friendly. I enjoyed a number of RiuStage and RiuFit activities as well. Just note that it is further out of the hotel zone, but nothing a cheap uber can't fix.
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Feb 17, 2026
Enjoyable Stay
Good time. All in all food was good. Gourmet was the better of the restaurants, followed by italian. Wish there were better guidelines for the buffets, seeing kids pick up sushi, sniff it and put it back. I realize it's a parenting issue, but they are left to run unsupervised everywhere, so probably would do adults only next time. Would love to see cream for coffee as an option, it's only milk everywhere. Blancas in the sports man makes the most amazing cappucinos. What a great guy. Had to wait a REALLY LONG time for the shuttle at the airport booked directly through the hotel. By the time we got our bags, it took 3 hours to finally get to our room. I don't find that acceptable, ride is about 50 mins; rest of the time was waiting. Very hard beds, but beautiful ocean view.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
- Early departure penalty:1 nightApplies: Sunday - Saturday 24Dec26 - 31Dec50