Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Jan 22, 2026
Can't Go Wrong with this Booking if you want to spend all your time at the resort.
Overall good experience. First time staying at this resort. Staff was very friendly and helpful. Rooms are clean. Beds were comfortable. Spacious. Our room attendant, Merzedes, was excellent. (we left a daily tip to thank her) We were celebrating a birthday during our stay, and was surprised to walk into a room decorated for the occasion. The meals were good, lots of variety. nightly entertainment was good quality. Always able to find a spot at one of the 5 pools. the 2 adults pools were where you found the swim up bars. The resort was always very clean. Staff continually working to keep it that way. We liked that we could exchange our wet towels for dry ones the same day. other resorts didn't allow us to do that. Things that could be improved: 1)We weren't always given 4/5 star attention when we walked into the main dining area. sometimes had to find our own table (short of staff??). We found sitting inside was better than in the open area. In other RIU resorts, we were always greeted by a server that gave us special attention each time we entered the area. This never happened here. 2) the daily schedule of happenings around the resort were only posted in the main lobby and on the website. When we are down by the pool area, it would be nice to be able to refer to a board or something that was easy to look at. If you are wanting to do a few excursions, stay somewhere closer or south of the city. This resort is quite far from everything. We only did one for that reason.
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Jan 21, 2026
January Holiday
Very clean throughout the entire hotel. The staff in all areas were friendly and helpful. We enjoyed the entertainment each night as well
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Jan 21, 2026
clean and friendly
I would stay again as it is very clean and staff are very helpful and friendly. Lots to do at pools and beach. My only complaint was food was not kept very warm. buffet was decent but a la carte restaurants were good.
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Jan 20, 2026
Great vacation spot
This family friendly hotel was (on both visits) very enjoyable. Food activities and service were all excellent value for the money. In the buffet area we had incredibly attentive service from Gaspar and also friendly service from Becky and Ana. The front desk staff were extremely helpful especially Jose Luis, Angel and Katia.
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Jan 20, 2026
Amazing
Visited RIU Dunamar with family and friends and we loved it. We had a great experience and hope to visit again in the future.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26