Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Everything I Expected!
I celebrated my 50th Birthday at Riu Dunamar, and everything was as expected! Room was clean, view was awesome, service was quick and friendly! On my birthday, I came back to a fully decored room, with streamers and balloon, and a cake made out of towels! I had chocolate waiting for me! It was very beautiful and thoughtful! I really enjoyed my five days there!
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Great time
Great service, Good food and special attention to Gluten Free option and menu. Long walkable beach ! Lots of chairs ! Thank you !
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Good Hotel - Horrible Experience with Transfer Company (Destination)
The hotel itself is very good, however my daughter's bag was lost by the Destination Services at the time of transfer. Our transfer was 35 minutes late which caused a lot of stress for us. When the bags were loaded into the minibus, the bag was most likely not loaded and we ended up without it at the airport. It magically disappeared. I called both the hotel and Destination team, they promised to get back to me, however nobody did. After multiple emails and follow-ups with both hotel and Destination services, it's been over 3 weeks without reply. Leaves me thinking that someone stole our bag. Very disappointed.
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Family vacation
Friendly staff and clean facilities. Front desk very quickly addressed issues I had. Beach was cleaned daily and had plenty of chairs
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Amazing Staff and hotel overall!
This is a must stay hotel. We first visited in March 2024 and couldn’t wait to return this year. Hotel is clean, well kept and has something for everyone! Staff are so happy, friendly and cannot wait to be part of your holiday.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26