Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Guests staying at Riu Latino have full access of the resort facilities at:

• Riu Cancun

• Riu Caribe

• Riu Dunamar

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

• Premium-branded drinks throughout hotel.

• Snacks and drinks 24 hours a day.

• Regularly refilled minibar and liquor dispenser in the guest rooms.

• In-room safe.

• Free sports, activities and entertainment programmer; kayaking, catamaran (license required), 1 scuba tryout in the pool, snorkel gear.

• Free wellness facilities (gym).

• Free entry to the discotheque (drinks included).

• WiFi throughout the hotel.

• Live music, shows & Riu entertainment

• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.  


Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    • Velvet, Lobby bar 
    • Mariachi, Lounge bar with terrace
    • Tequila, Poolside bar with swim-up bar
    • Mezcal, Swim-up bar
    • Sports Bar, 24 hours
    • Pepe´s Food, Snack bar grill
  • Various Restaurant
    -Moctezuma: Main restaurant buffet with live cooking stations

    -Geisha: Japanese buffet restaurant for dinner

    -Milan: Italian a la carte restaurant for dinner

    -Kulinarium: Gourmet a la carte restaurant for dinner

    -Steakhouse: Steakhouse a la carte restaurant for dinner
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Nightclubs
    -Daily activities for adults, 7 days a week
    -Nightly entertainment including live music and Riu theme shows.
    -Disco onsite entrances and drinks are included, open 6 days a week.
  • Non-Motorized Water Sports
    - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    - There are 5 pools on-site.
    - On-site beachfront Splash Water World aquatic park
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    -Golf courses located within 5 miles of the hotel.

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2746 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Five-star price for a two-star experience

    Be under no illusions that this is a PARTY hotel. Extremely loud music every night until very late, and it can be heard even when your balcony door is closed. It made it impossible to sit on your balcony in the evenings as the music was so loud. It's very far out from the main hotel area - when they refer to it as being in an exclusive area, what they really mean is in the middle of nowhere. If you're looking for an 18-30 party hotel with a nightclub in the grounds, you'll be fine here. If you're looking for a luxury five-star spa resort for adults who like luxe holidays, go somewhere else. Although it is a five-star hotel, the amenities are closer to two stars. In the room, for instance, there was only a hand wash-shampoo-body wash combination, and a conditioner. Not even a body moisturiser provided, never mind anything you'd usually expect in a five-star room like a bathrobe or slippers. The 'spa' does massages and nothing more. No spa products are provided in the room. There is an overpriced (US $25 for a small bottle of SPF) shop on the hotel grounds, and I assume they provide almost nothing in the room to push you into buying more from the shop. The room TV didn't work and when I called to reception to ask if someone could come to look at it, I was told none of the room TVs work as they would need to be connected to the internet and they're not. So the TV auto-plays an advert for the hotel chain everytime you walk in the room but is otherwise useless. The pool area is noisy and there's no quiet pool you can choose instead. The only option for getting away from the day time 'pool DJ' is to go to the beach area which is OK but nothing compared to the white beaches further down the coast. The food in the buffet restaurants wasn't great - overcooked, tough fish, prawns which didn't even have the back vein removed (if you know, you know), and a very small salad selection. I checked out two days early and went to a different hotel; the staff at reception didn't even ask why I was cutting my booking short.

    Nov 14, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Average AI experience

    As someone who has been to about 15-20 All Inclusive resorts, this one fell short of my expectations. Location is 45-60 min from airport- I prefer the hotel zone but once at this location it was fine. Nothing near the resort though. Drinks and pool area was very nice. All of the staff members were pleasant and helpful. The rooms and entire place from what I saw was clean. Fitness center is super tiny with minimal equipment. The food is the one thing that I felt was a complete miss. I only expect the food at AI to be average at best. The food here (buffet and specialty restaurants) were all below average. Wasn't a bad experience but wouldn't return.

    Nov 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A good trip

    This was a good trip . Nice rooms. Good food lot of variety, Nice staff. Good drinks. I don't need my son and his girlfriend like going. We had a good time.

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst place ever

    This 4 star resort has terrible buffet only food. The waterslide has only been open 3 out of the 6 days weve been here, even though it's supposed to be open every day. We've been without AC in our room for over 24 hrs. And the resort lied to us saying we didnt have AC due to a government issue. Yet when we went to all surrounding resorts, they had AC and no power outages. Not to mention no room service, and drinks are watered down. Not one "new" liquor bottle I've seen been brought out has the seal attached. Manager said my spouse wasn't a gentleman because he complained about them lying to us about their AC issue. Food is disgusting. We'll not stay at another Riu again. Heard this from multiple couples at and around the resort.

    Nov 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good for traveling alone

    This hotel was extremely clean and well kept. I saw a couple reviews where people were saying it was not and I don’t know what these people were seeing but I’ll tell you I was always seeing staff clean constantly, from the rooms to the pools to the restaurants. The beach was beautiful, yes there is seaweed, it’s the freaking ocean idk what you want them to do about it, there’s seaweed in the ocean lol. Yes there are mosquitos, however if you are outside there will be mosquitoes….they kinda live outside, just bring bug spray 🙄 The food is decent it’s not a 5 star restaurant no, but it wasn’t the worst thing I’ve ever eaten by far. They’re cooking for a mass amount of people it’s not going to be seasoned or cooked to everyone’s liking. I really enjoyed my stay, everyone was very helpful. If I needed anything they always brought it to me promptly or directed me to the best place for service. I will be back again!

    Oct 30, 2025
Hotel advisories
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - 

    1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:

    Riu Santa Fe

    Riu Cancun

    Riu Caribe

    Riu Latino

    Riu Republica

    2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case-by-case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

    3. If a Student / Spring Breaker Group is accepted:

    a. The number of rooms will be deducted from the contracted allotments

    b. Minimum Age requirement: 21 years of age or older.

    c. The Hotel may request proof of age in the form of passport or official ID

    d. Each room must submit a signed liability agreement upon check-in.

    4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

    a. Parties in rooms are not permitted

    6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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