Resort Details
- Gourmet restaurant
- Grill
- Main restaurant
- 24-hour front desk
- Conference facilities†
- Elevators†
- Housekeeping - daily
- Internet services
- Shuttle to local attractions†
† Fees may apply
- Children's pool †
- General †1 - Live music and shows2 - Daytime entertainment program for adults
- Golf †
- Gym †
- Scuba diving †
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3556 reviews
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Oct 22, 2025What a view!
First time to Maderia and the RIU Maderia hotel. Wonderful welcome from the exceptional Reception team - special shout out to the fabulous Luisana, and Bruno and David (we enjoyed the laughs, we hope you get White and Neon party nights one day! ) and Alejandro - all of the reception team have been incredibly helpful. Housekeeping excellent - such a speedy delivery of extra pillows and additional towels - always respectful of when to make up room via notes on door. All meals buffet. Breakfast varied and lovely. Lunch and dinner incredibly repetitive and average quality - (basic) pizza, (overcooked) fish, (reheated) pasta, soups, meats and salads. Cake desserts, ice cream and cheeses. Fruit juices, Wines and water plentiful. Yes, you can always find something to eat and clearly food is being creatively redesigned/replated as a new dish (rather than wasted) but it is mostly bland (to me). Waiting staff and cooks do work incredibly hard though and special thanks to Fernanda who always made us laugh! Hotel offers a complimentary shuttle coach to Funchal (approx 20 min journey) three times AM and collection, three times PM. Do book ahead - this is an excellent service (taxi approx €25 to Funchal). Bus stop is opposite the hotel and very reasonably priced. Small supermarket approx 5 mins walk from hotel. Pools nice (very cold or cold), indoor poor great to have also. Always loads of outside loungers available when we visited. Sadly smoking permitted everywhere always disappointing and wish Hotel management would designate areas to save us all participating! Entertainment was varied (band/singer/magician/dancers/opera/circus .. ) from poor to good - local folklore show was the best evening. Nice to have but sadly most evenings not many guests stay for singers. For an All Inclusive, this hotel is fair value (could be incredible if they improved food quality and variety) - Rui Maderia’s selling point is the stunning location overlooking endless sea with lapping waves, albeit somewhat isolated - sea views did make up for the negatives for us. Management should be proud of staff. Would I return? Unlikely as other places to visit in the world.
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Oct 19, 2025Fantastic Hotel
The hotel was brilliant. We had an amazing view from our room and also when sitting by the pool. The room was cleared daily and was spotless. The reception staff were really helpful and friendly. The dining room had great service and the staff were very friendly. The choice of food and drink was excellent. The pool bar had brilliant food at lunchtime. The shuttle bus service was great. The hotel exceeded expectations and I would highly recommend this to anyone.
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Oct 16, 2025
Lovely holiday!
Reception - the ladies were an absolute delight. Helpful, friendly and smiley….. Bruno, an asset to the reception team! Our room - cleaned beautifully every day. Dining room - great service. Food and beverage - great choice, served well. Kulinarium - great service, gorgeous food, so hot! Loved it! Perfect poached eggs! Very nice wine.. Now to Mr Rui Vieira. He took great care to ensure our dining experience was enjoyable and he was exceptional. With his great spoken English, we shared our daily experiences with him and shared laughs. The warmest of gentleman Rui, thank you. We look forward to returning.
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Oct 10, 2025Guests smoking on their balconies.
Brilliant hotel, food and drink, excellent, staff friendly and helpful. All areas spotlessly clean. Marred only by the smell of smoke in our room and balcony. We were surrounded by smokers, rendering our balcony a no go area, and having to keep the doors shut all the time. Completely spoiled our holiday.
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Oct 03, 2025
Wonderful stay
I can’t praise the hotel and staff enough I booked this hotel for a surprise holiday for my wife to celebrate her 60th birthday. I contacted the hotel before arriving to arrange flowers within minutes I had a reply from Jessica who arranged the flowers and couldn’t do enough to help with the surprise. On arrival the reception staff are so friendly and helpful this goes for all the staff at the resort. It’s immaculate the food is fantastic. Will definitely return to this hotel again
- AdvisoryA mandatory Government – imposed fee is charged and collected by the hotel either at check-in or check-out. A minimum mandatory Government-imposed fee of 2.00 Euros per person ( age 13 and up), per night. Mandatory Government-imposed fees may not include tax and are subject to change. The hotel can provide current fee when you check-in.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.