Riu Negril - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

8975 reviews

• 

  Average kinda expensive holiday

  Transfer is approx 2 hours and unfortunately due to the hurracaine the road are bad full of potholes. The check in was smooth and easy. The rooms are clean and nice but the noise from corridors and adjoining rooms above and side are awful. You hear every footstep and conversation. The resort is clean staff friendly and adequate. Food more like a school Canteen with hit and miss if hot or not. Speciality meals ok. The entertainment staff are amazing but the resort could put on better shows in the evening. The cocktails are awful full of syrup but the bar staff great and do the best with whats available. Do not expect staff serving drinks around the pool or beCh cause it dont exist. An average holiday if your looking for a special holiday id look elsewhere

  Feb 10, 2026
• 

  Perfect break away

  Just returned from a lovely 11 night break. Check in was smooth and room was huge and immaculately clean. We were in block 4 with a sea view. We ate at the à la carters every night apart from the first night. Food was incredible at breakfast lunch & dinner with huge choice and impeccable service. Drinks were good and the service of all the staff we encountered was excellent. Beach was beautiful although the sea was cloudy due to bad weather and not the clear water I was expecting this didn’t dampen our trip Excellent value for money and would definitely return

  Feb 10, 2026
• 

  More than just a 5* hotel

  The location is quite secluded nothing is in an easy walk outside the hotel . The only down point is the sea. It’s hard to get into and is full of silt not the picture postcard sea you expect when coming to Jamaica Wonderful welcoming atmosphere all the staff and the locals on the beach are extremely welcoming and polite. Rooms are lovely we stayed I. A double standard room mini bar was well stocked and completely free to use as it’s inc in the all inc. was it value for money 100% yes very clean and the grounds and beach are well taken care of. We didn’t have much noise we was on the ground floor block 1 and never had a problem with noise. I would make everyone aware of the sand up across from block 4. We went down to the beach from the path way and got caught in quicksand luckily we wasn’t to shook up. But have both suffered minor pains and strains from it. Reported it to the supervisor available and whilst she was very apologetic we are still to receive an apology from the manager or headquarters of Riu . I lost an expensive trainer that I was told would be recovered it has not been.

  Feb 10, 2026
• 

  A modern resort, a piece of paradise. Beautiful.

  We enjoyed a lovely stay here for 2 weeks. The hotel is beautifully new and clean. Our room was in block 2- always serviced immaculately. The staff are all so friendly and happy. Really enjoyed the food and drinks- great choices. 24hr sports bar was brilliant. The beach was beautiful and peaceful. Loved that we could use the kayaks and pedalo’s for free. We booked a snorkelling trip through the hotel scuba caribe guys and it was ace. The entertainment team were such fun and delivered great shows. We really enjoyed the Rum Shot band a lot. My only thoughts for improvement- I couldn’t see any hand sanitiser on offer anywhere. I always think it’s a good idea to have the stations around food and drinks areas as everyone is touching the same serving spoons etc and you can’t be sure everyone has clean hands. Note to self- remember to take a small my bottle myself in my bag as this could be the case in other hotels now also. Overall, we couldn’t complain about anything, it was amazing.

  Feb 07, 2026
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  Very pleasant stay, friendly helpful staff.

  Great hotel and service etc , had a great time. Great room ( for extra cost , but worth the expense). Staff very friendly. Beautiful views across Bloody Bay. The only thing spoilt our stay was the guests in neighbouring rooms (4214) who insisted on smoking cigarettes and ganja in their rooms ( which set off the fire alarms - three times on our first night ) they also smoked on their balconies which meant we had to shut our screen doors and go inside instead of enjoying the views. ( smoking in rooms and on balconies is expicitly forbidden in the hotel). We informed reception several times but nothing changed. I would suggest no smoking penalty signs on balconies would be a good start. Our only problem was with the swimming from the beautiful beach , where after about 3 metres the bottom became a rather soft and clinging mud which stopped one getting into deeper and clear water. Safe and secure. Dealers leave you alone after a polite no thank you! Special thanks to Kadia in the Green Island restaurant and the maid who serviced room 4213 from 22nd of January until the 5th of February

  Feb 07, 2026