Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Incredible resort food
Nothing short of amazing, clean, great food, excellent staff who go out of their way to provide incredible service. The resort was immaculate, only thing I can even think to recommend is maybe let people with young kids prioritize some dinner times, didn't get a chance to eat at steakhouse, even being on the app all I was seeing 8PM and beyond for times. Other that That, AMAZING
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Great stay!
Overall, our family of 4 had a great vacation staying at the Riu Palace Aquarelle. Every one that works there that we came into contact with was very nice and helpful. The rooms were great and very spacious. The beds were extremely comfortable as were the pillows. The towels were great because they were soft and very large. The property was beautiful. There were plenty of things to do. The food was fantastic for an all inclusive resort. There were plenty of choices and it was mostly always fresh. The only two things we would change (if possible) would be the size and amount of elevators. They were extremely small for the size of resort and limited in the number of them. The next thing would be the way that the specialty restaurants are done. It was less than ideal to make reservations, especially the first day of arriving. It wasn't terrible, more of a hassle than anything, especially with two rooms.
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Beautiful Resort
The service and staff were excellent. The food was very good and the 24 hour sports bar was nice to have.
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Lovely Property
The property was lovely, freshly painted, everywhere was clean and magnificent. Keep this property clean please
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Noisy!
This hotel doesn’t really know who its target customers are. Therefore it fails to hit the 5 star mark. PROS Staff-hardworking & friendly. Hotel is super clean & tidy. Service is excellent throughout. Food & drink-very good quality and selection. Lovely cocktails, wine and branded spirits but beer is watered down (you can’t fool the Brits). Atmosphere-Jamaica vibe is real! High energy hotel with wonderful staff. CONS Pools-too small for the size of hotel. Kids pool is overcrowded and as a result dirty. Adults pool is tiny and no room to swim. Noise-disco u til 1am 4 nights/week. Really no need for this. Noise directly outside hotel is crazy loud. Kept up until 4.30am Saturday night with speakers so loud it sounded like they were in the bedroom. Ruined the weekend. Indoor activities-teenage games room needed with pool tables, table tennis etc. not enough indoor options.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26