Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests. Dinner Only
- GuacamoleMexican a-la-carte restaurant with starters buffet. Dinner only.
- KrystalA-la-carte restaurant serving fusion cuisine. Dinner only.
- KyotoA-la-carte restaurant serving Asian cuisine. Dinner only.
- La PeninsulaMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- La ToscanaItalian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
- Pepe´s Food Grill
- Snacks. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTacos. Lunch only.
- Various Lounges/Bars- Sports Bar 24 hours with snacks
- Marlin Swim-up Bar
- Daiquiri Lobby Bar- Bolero Theatre Bar- Capuchino Patisserie & Ice Cream Parlor- Elite Club Lounge exclusively for Elite Club guests- Elite Club Beach Bar exclusively for Elite Club guests
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa†
- Steam bath
- Wakeup service
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water SportsThis includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
- PoolThere is 3 pool on-site.
- Spa †There is 1 indoor hot tub.
- Golf †
A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests.
- Motorized Water Sports †
- On-site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
7203 reviews
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Apr 29, 2025Amazing resort
This was our first trip to Puerto Vallarta and first stay at a Riu property. The property and staff were exceptional from the moment we walked in to when we sadly had to leave. We are already planning our next trip!
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Apr 29, 2025
Fantastic Resort
We stayed here based on our research and it did not disappoint. Fantastic property. The only improvement needed is to the WiFi. Food was good. Rooms clean. Great location.
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Apr 29, 2025
Another great trip to the Pacifico!
This is my second time to the Palace Pacifico (my wife and I went over Christmas/New Years last year.) We went from April 16th to the 24th. *price wise from Christmas to April was over 3,000 (American) less!!! Place is simply amazing. If you love All-inclusive 's like we do, this is one of the best ones! Positives: Rooms are clean and the beds are comfortable! Check in was fast, the desk staff were very friendly! Pools, we stayed in the big one. Service was excellent! Never had to wait for a drink. Did not go in the swim up pool bar. A bit smaller, and a little more crowded. Beach was nice, very walkable. Water on the Pacific side is not as clear, but water was warm and not dangerous to swim in. Food, buffet was excellent! Well presented and the buffet was never very crowded. Service at the buffet was great! Shout out to Julian...(our guy, Sergio was on vacation) and Julian treated the Mainer's well! Steak house was great and we also ate at the Italian rest. and that too was good! bars were great! Lobby bar is where we spent the evenings. If you want a strong drink you just have to ask. Sports bar--best sports bar at any RIU I have been to. It is a sit down bar with a menu. Fish Tacos were great, cheeseburger and fries great! Cobb salad was good too! Luigi is the man!!! Great bartender!!! The place is freaking clean! I wake up early for a walk, and the staff is cleaning non stop! We do tip! Always have and it makes a difference. You don't have to over do it, but I tip 2/3 dollars every meal at the buffet, more if we do a rest. I tip a buck for every drink I get. I tip the pool waitress at the end of the day. 5 to 10 bucks. I know you don't have to tip, but they appreciate it, and deserve it! Negatives: Hard to find any. You do have to get up around 7am, if you want to get the best chairs at the big pool. *but this is everywhere! If you love to party, not the place for you. Very laid back, but this is what we wanted! 10:00pm, not many people still out. Shows: good, but not great. the two other RIUs, are a 20 min beach walk. Vallarta has a great infinity pool, the Jalisco, too young and too crowded Overall...great place...we have been to over 20 RIU's....loved them all, but the Palace Pacifico is #1 so far!!! We plan on coming back for Xmas and New years!!!
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Apr 27, 2025
Wonderful
It was a beautiful resort, very clean and very professional friendly staff. My Husband and I enjoyed ourselves enough to extend our stay for 3 days. Even though we had to go through Expedia because they had no rooms left?
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Apr 27, 2025
RIU Pacifico Vacation
Excellent resort! Without question - one of the cleanest and well kept resorts we have travelled to. The food was very good with plenty of choices. The Italian ala-carte was our favorite. Loved the coconut ice-cream! Entertainment was also good - Michael Jackson was absolutely amazing! Did not go in the water (beach) - was turned off by the water snakes, but many other people enjoyed the beach. Absolutely LOVED the parasailing experience. Would certainly consider returning to this resort.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21
Transfer Policy - A price may display, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26