Additional Information: Redemption details will be provided upon check - in by the hotel
Resort Details
- Florida
- 24-hour front desk†
- Lobby†
- Pool†
- Conference Suite†
† Fees may apply
- Gym
- Bike rental †
- Golf †
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1420 reviews
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Nov 13, 2025Post cruise stay
We stayed here for the location. The trolley, hop on- hop off and local bus stop right on front of the hotel. Loved the easy access to the beach and they have best breakfast! Will definitely return
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Nov 08, 2025Disappointed by RIU Plaza Miami Beach – A Letdown During a Special Celebration
I stayed at the RIU Plaza Miami Beach from October 26–27 with my family to celebrate my mother’s 60th birthday after a wonderful cruise. We chose RIU based on its reputation for quality and hospitality, but unfortunately, our experience fell far short of expectations. From the moment we arrived, service was lacking. We were told our room wasn’t ready and would be notified via email — which never came. When we returned late in the evening, a staff member named Alvin placed our luggage on a trolley and walked away, leaving me to manage it alone while caring for my three-year-old in a pushchair. This lack of courtesy was shocking. The first room smelled strongly of damp — a serious concern as I suffer from asthma. The alternative room offered was next to a loud extractor fan, making it unsuitable for my daughter to sleep. With no other options available, we had to accept it. The next morning, my mother raised a complaint, and I spoke with the manager, Janneth Monroy. While she waived the resort fee, extended our check-out, and offered lunch, these gestures didn’t make up for the discomfort and disruption we endured. Additional issues included: * Being locked out of our room despite the agreed late check-out * The main lift being out of order, forcing us to use a service lift that felt unsafe * Several staff members being noticeably rude and unwelcoming I contacted RIU’s customer service afterward, hoping for a meaningful resolution. Their response acknowledged my concerns but ultimately deflected responsibility to my booking agent, and offered no further compensation. I found this disappointing, especially given that the issues were directly related to the hotel’s service and facilities. RIU’s brand promises excellence, but our experience was a stark contrast. What should have been a joyful family occasion was marred by repeated service failures and a lack of basic hospitality. I hope RIU takes this feedback seriously and improves its guest experience moving forward.
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Nov 05, 2025
Average hotel, not a great location but beware if you forget anything!!
This hotel is quite a distance from South Beach although there is a free trolley that stops outside (just take care you are getting on in the right direction!). There is no parking except for valet at $50 pn which is a right cash cow for them! The breakfast buffet has lots of choice but the same every day. The room was nice and clean however the shower head was too large for the holder so kept falling on you mid-shower. The Housekeeping room was quite near our room so it meant we were woken early most days by the staff shouting and calling to each other - not helped by the lack of carpet in the hallways to deaden the sounds. There was only 2 lifts working the whole time of our stay - this meant some fairly lengthy waits to get back to the room, not helped by the staff using 1 (which was the back lift) even to go up just 1 floor without any baggage. On check-out we mistakenly left a drawer full of items - we called the hotel as soon as we realised (later that same day) but they advised they were unable to mail anything (even still within the US) but we could return to collect it (and they would store it indefinitely!). I know leaving the item was our fault but surely this must happen regularly and therefore large hotels would have a way of dealing with this (for a fee of course)! We were already over 5 hours drive away. When we pursued the return, we were eventually advised (a few days later) that nothing had been found in our room although that had not been mentioned before! Lucky lucky housekeeping team getting my gear, still with tags on!! Because of this, I will not be using Riu hotels again.
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Nov 05, 2025RIU plaza Miami Beach
Was a great location and fantastic view from the 9 floor,the beach is at the back of the hotel and ,breakfast was great something for everyone taste buds
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Nov 04, 2025
All Excellent As Usual
It was our first time staying at this hotel in Miami, but we’ve been guests of the brand for quite some time — and as always, everything was perfect! Great service, comfort, excellent location, and that consistent quality we can always count on. Another excellent stay, as usual! 🌴✨
- AdvisoryHotel requires at least one person 21 years or older in every room.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $24 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Oversized Vechiles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Oversized Vehicles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beachInclusions are subject to change at any time without prior notification.