Additional Information: Redemption details will be provided upon check - in by the hotel
Resort Details
- Florida
- 24-hour front desk†
- Lobby†
- Pool†
- Conference Suite†
† Fees may apply
- Gym
- Bike rental †
- Golf †
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1428 reviews
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Nov 24, 2025Review
Our stay was good except one thing: the issue with the door lock. One day we had to change the key card. It was working for a little bit. But than we had to call for a service man. Apparently, there was a bigger problem. We lost an hour of our time because we didn't know if the door would be locked when we leave due to service man went to ask for help. Luckily, the lock got repaired when we came back.
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Nov 23, 2025
Lovely hotel, great staff...but about that takeout policy...
We had a most enjoyable visit to the Riu Plaza recently. Our group was 5 adults and 2 kids, ages 5 and 2. We found the hotel to be clean, comfortable, spacious, and generally well maintained. It's in the mid beach area, with many restaurants within a 10 minute walk. The vibe was very international, with many languages being spoken in the public areas. I enjoyed meeting and talking to folks from near and far. As it's the middle of the school year, we didn't see a lot of kids, but ours had a great time. Reservations made sure we got the 2 connecting rooms we had requested. Staff were always warm and patient with the kids, even when they left a pile of dishes at breakfast. The hotel is across the walking path from the wide, beautiful, well cared for beach. None of us wanted to use the pool but it got steady business from other guests. Our king room was spacious although I thought the layout was odd. The drawers were in the middle of the room alongside a fridge, with the bed on one wall and a sofa opposite. The tv on the far wall was big but too far away for us to see well. Shower was huge and hot, towels were on the generous side. My husband ended up going out to get a bar of soap because he doesn't like the liquid soaps hotels provide now. But it makes sense from an environmental viewpoint, so we work around it when necessary. The room that our kids and grandkids shared was maybe 2/3 the size of ours, but between the 2 rooms the kids had space to bounce around. We booked the bed and breakfast plan and it was the right choice for us. The breakfast buffet is lavish, with items that I would classify as lunch or dinner as well as breakfast. The grands and I had the buffet dinner one evening and that worked out very well for us even though both kids ended wearing some of the chocolate fountain out of the restaurant. :-) Again, we had a waiter who was patient with and attentive to the kids. Although the hotel was fairly busy, noise levels in the public areas were quite manageable. I have 2 complaints, one easily fixable and one perhaps less so. The fixable one was the location of our room, which was adjacent to a stairwell. We had requested a room at the end of the hall, and we got one. But the stairwell is lit up at all times, and the light shone right into the bed area. I don't like closed curtains, but we had to use the lighter pair to moderate the glare. If we were to return, I'd talk to reservations about that and I'm sure they would be helpful. I've attached a picture of the view from the bed. For us, the big problem was that there is nowhere in the large lobby to eat a takeout meal. The hotel serves a sit down lunch and also has a cafe with items that can be made to eat in the lobby or take away. No other food is permitted in the lobby. I asked the cafe manager, someone at the front desk, and the concierge, and they all said that the cafe is an outside vendor and insists on no takeout in the lobby. The pool area does not have picnic tables, just the little ones next to the lounge chairs. The rooms are not set up for eating; there is no table and chair, and we don't eat meals on the bed. When you travel with kids, you're not always going to want to sit down for every meal. So this was a problem throughout the stay. The Riu is not a bargain destination; Miami Beach is not intended to be. But it was more affordable than many options nearby and we would happily visit again were we to be in the area.
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Nov 22, 2025
My stay at Riu
The buffer was very good. The staff were extremely attentive at the buffet. The young Bellman is great. The elevators are super slow.
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Nov 21, 2025
great hotel and service
great location, food, Pool and access to the sea.would use again. Cheap uber ride to all restaurants and bars
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Nov 19, 2025After cruise stay
Excellent stay in every respect. Will stay again. Only negative, waitress at Alligator did not speak much English, totally could not answer our questions about menu, brought wrong dressing, forgot drink, could not explain Service Charge Fee.
- AdvisoryHotel requires at least one person 21 years or older in every room.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $24 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Oversized Vechiles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Oversized Vehicles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beachInclusions are subject to change at any time without prior notification.