Additional Information: Redemption details will be provided upon check - in by the hotel
Resort Details
- Florida
- 24-hour front desk†
- Lobby†
- Pool†
- Conference Suite†
† Fees may apply
- Gym
- Bike rental †
- Golf †
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1414 reviews
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Nov 05, 2025Average hotel, not a great location but beware if you forget anything!!
This hotel is quite a distance from South Beach although there is a free trolley that stops outside (just take care you are getting on in the right direction!). There is no parking except for valet at $50 pn which is a right cash cow for them! The breakfast buffet has lots of choice but the same every day. The room was nice and clean however the shower head was too large for the holder so kept falling on you mid-shower. The Housekeeping room was quite near our room so it meant we were woken early most days by the staff shouting and calling to each other - not helped by the lack of carpet in the hallways to deaden the sounds. There was only 2 lifts working the whole time of our stay - this meant some fairly lengthy waits to get back to the room, not helped by the staff using 1 (which was the back lift) even to go up just 1 floor without any baggage. On check-out we mistakenly left a drawer full of items - we called the hotel as soon as we realised (later that same day) but they advised they were unable to mail anything (even still within the US) but we could return to collect it (and they would store it indefinitely!). I know leaving the item was our fault but surely this must happen regularly and therefore large hotels would have a way of dealing with this (for a fee of course)! We were already over 5 hours drive away. When we pursued the return, we were eventually advised (a few days later) that nothing had been found in our room although that had not been mentioned before! Lucky lucky housekeeping team getting my gear, still with tags on!! Because of this, I will not be using Riu hotels again.
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Nov 05, 2025RIU plaza Miami Beach
Was a great location and fantastic view from the 9 floor,the beach is at the back of the hotel and ,breakfast was great something for everyone taste buds
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Nov 03, 2025Rooms and balcony make it a 3 star
Good location. Breakfast buffet was good. Hotel is lovely and clean but rooms were disappointing. Room small, double beds small, no privacy on balcony. Bathroom door has gap. Found it noisy in room from corridor. Staff at alligator bar were absolutely lovely and also in the cafe/bar. Couple of issues with staff on the patio at night. Waited ages on getting served drinks and ended up going to the bar to order drinks. This happened a couple of times. Trying to get staff for tea at breakfast was also an issue. So quick in telling me i couldnt take a small roll and a small bagel out of the buffet in a serviette for my daughter, who had a bit too much sun and didnt come down for breakfast. But try to get hot water for tea was a nightmate. Felt sometimes they were particlar about who they wanted to give attention to. Just have a hot water machine like the coffee one and that won't be an issue as it was very frustrating. I am not sure i would stay here again. Feel it's not a 4 star hotel. Rooms and service in some areas let it down.
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Nov 03, 2025Great autumn break getaway at Riu Miami
This was our first time in Miami with family and finding a great hotel was an important part of organizing our trip. Booking at Riu was a great decision. Perfect location, excellent services including receptionists, restaurant, pool and everything else. A note for those who are planning their trip now and to rent a car: we had read about the difficulties with valet parking so decided to rent a car daily. So we picked up the car near the hotel in the morning (almost every major car rental company has an office on Collins Avenue - we did it at Hertz, which is two blocks away), and dropped it off that evening, then strolled back to the hotel. It was convenient and cheap.
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Nov 03, 2025
Week Stay
Hotel needs updating in comparison so other Riu hotels. Very clean however and housekeeping were very good. Food for breakfast was average, no avocado or salmon usually seen in other Riu. going after nine was a nightmare way too busy and hard to get a table. Worst part was for 90% of the week only one lift worked others kept breaking and being seven months pregnant and on the tenth floor this was not ideal. Also we are RIU gold class members and resisted a free late check out room til 3pm before arriving and on checking in as our flight home was 11pm. they told us to ask on check out day and when we did no rooms available, when this is part of being a gold member and already asked about it you would expect this to be available. pool and beach area were very nice, always sun beds available.
- AdvisoryHotel requires at least one person 21 years or older in every room.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $24 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Oversized Vechiles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Oversized Vehicles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beachInclusions are subject to change at any time without prior notification.