Additional Information: Redemption details will be provided upon check - in by the hotel
Resort Details
- Florida
- 24-hour front desk†
- Lobby†
- Pool†
- Conference Suite†
† Fees may apply
- Gym
- Bike rental †
- Golf †
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1420 reviews
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Nov 16, 2025Great location, nice vibe
Great location with a nice vibe! For families with beach and pool a fantastic place to choose in Miami, not in the busiest area what is my preference.
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Nov 15, 2025
Miami Beach Getaway
Great location, free trolley pick up out front, 300 ft to the beach , beach chairs included Great pool and area, Clean, great staff Breakfast was unbelievable anything you could ever want We were very pleased
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Nov 15, 2025Great location good setting Rating GOOD from us
My husband and I stayed for 4 nights after a cruise, the location of the hotel was great, right next to the beach and on the pickups for sightseeing companies. The bedroom we had was spacious , deluxe seaview, clean and in good order with a large balcony with good views of the pool garden and sea. The aircon for the room and corridors was too cool for us, and the hard floors of the corridors made any sounds amplified , so noisy when people and staff moved about. Also the laundry yard next door had lots of trucks coming and going which was quite loud. Food was good qua;ity but a bit samey. Communication with staff was a bit difficult at times due to language barrier. The pool was lovely and the garden/beach surround was well looked after . Plenty of sun loungers.
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Nov 13, 2025
Post cruise stay
We stayed here for the location. The trolley, hop on- hop off and local bus stop right on front of the hotel. Loved the easy access to the beach and they have best breakfast! Will definitely return
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Nov 08, 2025Disappointed by RIU Plaza Miami Beach – A Letdown During a Special Celebration
I stayed at the RIU Plaza Miami Beach from October 26–27 with my family to celebrate my mother’s 60th birthday after a wonderful cruise. We chose RIU based on its reputation for quality and hospitality, but unfortunately, our experience fell far short of expectations. From the moment we arrived, service was lacking. We were told our room wasn’t ready and would be notified via email — which never came. When we returned late in the evening, a staff member named Alvin placed our luggage on a trolley and walked away, leaving me to manage it alone while caring for my three-year-old in a pushchair. This lack of courtesy was shocking. The first room smelled strongly of damp — a serious concern as I suffer from asthma. The alternative room offered was next to a loud extractor fan, making it unsuitable for my daughter to sleep. With no other options available, we had to accept it. The next morning, my mother raised a complaint, and I spoke with the manager, Janneth Monroy. While she waived the resort fee, extended our check-out, and offered lunch, these gestures didn’t make up for the discomfort and disruption we endured. Additional issues included: * Being locked out of our room despite the agreed late check-out * The main lift being out of order, forcing us to use a service lift that felt unsafe * Several staff members being noticeably rude and unwelcoming I contacted RIU’s customer service afterward, hoping for a meaningful resolution. Their response acknowledged my concerns but ultimately deflected responsibility to my booking agent, and offered no further compensation. I found this disappointing, especially given that the issues were directly related to the hotel’s service and facilities. RIU’s brand promises excellence, but our experience was a stark contrast. What should have been a joyful family occasion was marred by repeated service failures and a lack of basic hospitality. I hope RIU takes this feedback seriously and improves its guest experience moving forward.
- AdvisoryHotel requires at least one person 21 years or older in every room.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $24 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryA minimum Oversized Vechiles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Oversized Vehicles parking fee of $60 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beachInclusions are subject to change at any time without prior notification.