Resort Details

Dining
OnSite Dining
  • Various Bars / Lounges
    - La Veranda
    - La Fiesta
    - Sports Bar 24
    - Coco´s  bar
  • Various Restaurants
    - Rosa Roja
    - Bamboo
    - Rinascita
    - Black Cow
    - Beach Club

    Consult the hotel upon arrival for hours of operation and dress codes.
Room Type
  • Junior Suite

    Bedding - 2 double beds, living room area with sofa.

    Occupancy limits:  2 Adults + 2 Children or 3 Adults + 1 Child or 4 Adults

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Iron and Ironing Board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Wireless internet connection
  • Standard Room
    Bedding - 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:   2 Adults + 2 Children or 3 Adults + 1 Child
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Iron and Ironing Board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Wireless internet connection
  • 2 Bedroom Standard Room
    2 rooms connected through a private hallway with an exterior door

    Bedding - 2 double beds.

    Occupancy limits:  6 Adults + 2 Children.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless Internet Access
  • Accessible Double Room
    Bedding - 2 double beds.

    Occupancy limits:  2 Adults + 2 Children or 3 Adults + 1 Child
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Water sports*

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports *
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 5 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa *
  • Tennis court
    There are 2 tennis courts on-site. There are 0 lit tennis courts on-site.
Off-Site Recreation
  • Beach
  • General *
    Access to Pickleball Court at Riu Palace Mexico 
  • Golf *
    A golf course is located within 1 mile of the hotel.
    This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

* Fees may apply

Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.


Property information

Year built: 1998
Last renovation: 2018
Accessible rooms: 4
Floors: 3
Total rooms: 630
Av. Xaman-Ha, Manzana 3 No.1 Condominios Playacar, Playa Del Carmen, 77710, Mexico
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 29.32Mexican Pesos per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check in: 3:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    One person of 18 years or over in every room.  No student groups under 21 all year long.

    Minimum check in age is 18 (Jan. - Feb.) (May - Dec.) Minimum check in age is 21 (Mar. - Apr.)

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:1 nightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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