Rock House Hotel

Customer ratings & reviews

TripAdvisor Traveler Rating

375 reviews

• 

  Harbourside charm

  Rock House Hotel is the perfect base from which to explore Harbour Island. I stayed in the Bougainvillea room, which is cool and spacious, with a huge bed and lovely shower. Henry and his team are consistently kind and welcoming and provide superlative service. The dinners I ate at Rock House were the most enjoyable meals I had during 8 nights in Harbour Island. Do not miss the blackened grouper or the lobster tail. Service at the beach is equally attentive. The modesty of Mrs V's beach hut belies the quality of the food and drink she provides. Her cocktails are made with real fruit juice and pack a definite punch and her burgers are freshly cooked and come with a delicious salad. Her grouper burger was better than any you might find further down the beach - at twice the cost.

  May 21, 2025
• 

  3 Star Resort

  We stayed at Rock House for 5 nights. We are a very well traveled middle age couple and found this resort to be a 3 star, at best, resort. The resort is a short walk from ferry terminal, but up a very steep flight of stairs. Thankfully, we rented a golf cart on our own after reading reviews of Harbor Island. The resort, while close, is not near the beach. It's a short ride or very long walk away. Unfortunately, while we were there the Atlantic was very rough and not safe to swim. I made all my dinner reservations on my own prior to our arrival. By oversight I had forgotten a dinner reservation for one evening and trying to get a reservation at the resort's restaurant was not easy and had to take a 5:30. I wish they had requested you make all reservations beforehand or mention guests do not have preferential dinner time reservations. It would be nice to have some overview how this works. The dinners were very good and our waiters were always friendly and pleasant. During breakfast there was only one woman working and she was hustling to have the continental breakfast/coffee counter filled and take/serve seated customer's orders. Our breakfast took forever so we preferred the marina restaurant down the road. The pool closes at 5 to set up for dinner so we were disappointed about not having anywhere to hang out after the beach. The cabana by your room is overrun with mosquitos. The bartenders, in the evening, were the best employees we encountered. Very friendly and made the best drinks. We ventured off property to several properties. We really enjoyed Coral Sands and their beach bar during the days. Rock House has live music one night of the week and we really enjoyed that evening. The female singer was great. I wish they had had entertainment more than one evening. Some of the employees looked annoyed when we tried to get directions to several places on the island. Maybe a printed map of the island would help alleviate that problem. Having travelled the entire Caribbean we have experienced so many other properties worthy of this price point on other islands.

  May 11, 2025
• 

  10/10!!!!!

  I was in search of splendor and solitude and scrumptious food - the accommodations at The Rock House did not disappoint! Firstly this iconic hotel has a rich and storied history. The current owners and managing owners Henry and Teynarae and superb. I stayed in the Rock House Villa. The villa was beautifully decorated by the exceptional interior decorator Trish Becker. From the kitchen to the master bedroom to the upstairs terrace and three bedrooms, it was inviting and no detail unnoticed. I loved the Molton Brown toiletries, the Matouk linens and towels - everything was pristine. Now the restaurant… Where do I begin… from the lobster to the amazingly delicates season boiled fish soup! Simply perfection. I would highly recommend staying here / dining here - particularly in the newly renovated villa. An incredible stay and experience, with top notch staff. Thank you to the Rock House team!

  Dec 19, 2024
• 

  Average at best

  We stayed in the plumeria suite mid June. We enjoyed the natural light and the suite was roomy. The weather was rainy our entire stay, so we ended up staying in most of our trip. For the most part, nothing spectacular about the visit or the service. Additionally, due to weather delays, and cancelled flight we got there 1 day later than our reservation. We were in touch with the hotel throughout the process, and were told we'd get a credit for the night. Once onsite, they said it would be taken care of on settling the bill. And after we left, the tune changed to "we will not be able to issue a credit". I find this to be a really bad sign of hospitality due to the remoteness of the location and not having an ability to get there with inclement weather. The fact that they delayed telling us this until we left soured the trip for me, and left me with an overall negative impression. Pros: -Turn down service brings a pitcher of water every night -Great water pressure in the bathroom -Staff always greets you as you enter and leave -The food at the restaurant is great (Reservations required) Cons: -Balcony is unusable - tons of mosquitoes, and they don't provide any candles or anything to help mitigate that -Tons of flies in the restaurant during dinner time -Breakfast service never started on time (30 mins - 1 hour later than stated time) -Drinks are pricey, and very weak

  Jul 08, 2024
• 

  The Best on Harbour Island

  I returned for another bone fishing trip to Harbour Island and stayed at the Rock House again. Henry and his team never disappoint. Their hospitality is always first rate. They cannot do enough to make your stay relaxing and enjoyable. They are outstanding hosts, every person there. I completely enjoyed my stay and look forward to returning next year. Thank you, Henry, and the whole staff at the Rock House.

  Apr 04, 2024