Resort Details
- AgaveMexican CuisineBe immersed in the authentic aromas of Mexico with our Mesoamerican cooking that fuses Old World Spanish recipes with a blend of European cuisines. Indulge in dishes with Oaxaca cheese and Mexican herb oil, or try our gluten-free options.
- Gourmet MarcheInternational BuffetSavor a little of everything when you peruse a vast selection of fresh, local and international flavors served at the stations of our signature buffet restaurant, which includes fresh fruit juices and a variety of healthy options.
- Grazie Italian TrattoriaItalian CuisineWith an open-air setting and a warm, inviting atmosphere for the whole family, enjoy lovingly prepared authentic Italian comfort food at our convivial trattoria during lunch and dinner.
- Hunter SteakhouseAuthentic SteakhouseStep into the grand setting of our signature à la carte steakhouse where chefs prepare premium, juicy steaks cooked to your preference in the lively open kitchen.
- MA MAISONFrench CuisineIndulge in traditional French cuisine in a comfortable yet refined atmosphere. Our expert chefs will prepare delightful menu options from traditional French recipes to those with a modern twist, like the delectable Vegan Mushroom Bourguignon and the classic Lobster Thermidor.
- RIOBrazilian GrillOur premium top chefs treat you to the flavors of Brazil at this intimate and relaxed eatery with vegetarian options. Savor the array of delicious fire-roasted tastes served to your table on a skewer — including flavorful sausage, tender pork, seasoned sirloin, and more.
- Scoops Gelato and Caffe LoungeDessert and CoffeeFor a sweet or savory treat morning to night, enjoy custom-made crepes or a favorite scoop in our pool-level, vintage-inspired ice cream shop.
Indulge in fresh oven-baked breads, pastries, cakes, and freshly brewed cappuccinos and espressos while taking in spectacular ocean views. - SCORE Sports BarPub & GrillSpend a day cheering on your favorite team while enjoying pub food or something off the grill in this high-energy sports bar. You’ll never miss a game with Royalton’s Sports Event Guarantee™ with top tournaments streaming on 12 55” TVs.
- SMOKE BBQSouthern American BBQCure your cravings for the hearty, smoky flavors of the American South in our signature barbecue restaurant. Start with fried pickles and BBQ Brisket Nachos, then take a bite out of a Black N’ Blue Burger or Pulled Pork Sliders, and cap it all with Smoked Chocolate Cake or a slice of pecan pie.
- TajIndian CuisineSavor a world of aromatic spices and flavors in our modern, refined Indian restaurant featuring a variety of meat, seafood, and vegetarian dishes. Indulge in classic items like Butter Chicken and Vegetable Biryani or sophisticated renditions of modern Indian dishes.
- ZenJapanese CuisineBe immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Our grill masters will keep you entertained with expert knife skills, fun tricks, and humorous banter as they create your delicious dinner. Toast to the occasion over Japanese cuisine and fresh sushi at this à la carte dining venue.
- 24-hour room service†
- Air conditioning†
- Butler service†
- Hair dryer†
- Internet services†
- Jacuzzi†
- Massage services†
- Meeting rooms†
- Room service†
- Spa†
- 24-hour room service†
- Air conditioning†
- Butler service†
- Hair dryer†
- Internet services†
- Jacuzzi†
- Massage services†
- Meeting rooms†
- Room service†
- Spa†
- Tennis court†
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ROYALTON SPLASH RIVIERA CANCUN WEDDINGSPeer out over the crystal-blue waters of Riviera Cancun and exchange your most sacred vows under our beachfront gazebos with your family and friends by your side.
† Fees may apply
- Bowling alley †
- Dancing †
- General †GameUp Entertainment Center: laser tag arena and trampoline park will continue to be complimentary for guests one time per stay. Starting July 10th, these amenities will be provided at an extra cost as initially announced, along with the bowling service, offering extra entertainment options for those seeking additional excitement
- Gym †
- Kayaking †
- Snorkeling †
- Spa †
- Sports court onsite †MULTISPORT COURTEnjoy a host of sports on one of our on-site courts. Bring your own partner, meet a new one at the resort, or play against our instructors who are always up for a match.
- Theatre †Grab a cocktail and settle in for heart-pounding shows every night of the week. Our outdoor theater is set under a star-filled sky with ocean views and performances that keep you wanting more. Or, join us at our indoor theater featuring shows and movies everyone will love.
- Volleyball †Beach volleyball and Soccer
- Water activities †water park continues to be a hub of excitement, offering guests of all ages an exhilarating water adventure. With 13 thrilling monster water slides fully operational, four splash pad slides, two lazy rivers, and a variety of pool amenities, it ensures endless fun and refreshing moments. Following up on our latest announcement, the remaining water slide is currently undergoing meticulous trials to ensure its flawless operation
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
4101 reviews
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Jun 17, 2025Great Family Stay!
Our family had a wonderful visit to the Royalton Splash Cancun! The resort is relatively new, and in good condition. Our room was beautiful and well serviced. The food was good, as you’d expect at an all inclusive, except for the Mexican offerings. OMG the Mexican restaurant was AMAZING! All in all, our stay was great! A lot of water fun for all ages, and a beautiful customer service experience for our entire stay. Most impactful to our stay, however, were our DC Butlers, Diego and Macy. They were kind, thoughtful, so very helpful. We enjoyed getting to know them and appreciated their contributions to taking our stay from great to outstanding.
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Jun 17, 2025HORRIBLE save your money
We have been here 3 hours and ready to go home horrible check in for diamond club swim out is facing bushes and smells like swamp!!! No alcohol besides beer in room hardly anywhere to eat quick worst $5600 I’ve ever spent. Definitely a 3 star hotel and I will never be back
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Jun 17, 2025
A TRUE Review of Royalton Splash - Cancun
A True Review of Royalton Splash – Cancun Check In and Check Out Ensure that you are queuing in the correct lane otherwise you will be the last person to be served. There is no clear distinction between check -in and out queues at the reception and staff is pretending they’re busy and can’t see you – they’re oblivious to the fact you’re travelling with kids and been first in line. If you’re being billed for additional services to your hotel room, cross check your bill and ensure you have written confirmation of any ad-on’s as hotel will bill you for good and services you never received or inflate the one you have. That said the coach pick up will not take you onboard unless you have written confirmation – a ticket confirming check-out. Restaurants Hotel have number of restaurants you can pre-book for dining 2 days in advance. The authenticity of the cuisine served in each is questionable. You may be better off in the buffet dining area which offers variety of different foods; the service and table attentiveness is very good. Bars Serve number of alcoholic drinks although soft drinks selection is very poor. The pool bar’s run-out of clean glasses very often so is good to have your own top up cup. Staff Combination of all - attentive and not so much so; there is a vide expectation to tip, so if you want a good service have bunch of $1 in your pocket. On that note, staff is counting their tips in front of you very often especially in the bar and coffee shop area. IMPORTANT – BE AWARE OF MISS-SELING There are a bunch of random hotel representatives in the lobby area who will offer you upgrading to so called ‘Diamond Club’. Be aware as what they’re selling you doesn’t really exist and only sounds good. They will promise you butler services, access to VIP areas with better choice of alcohol and food selection as well access to variety of hotels worldwide and discounted flights – they’ll even give you free 7-day stay in your next holiday destination. This is all lies – food in VIP area is the same as in the ordinary buffet in fact Diamond Club breakfast area has fewer selection of food than the main restaurant but expectation for tipping higher. There are better choices of alcohol in Diamond Club but if mixing with soft drinks is more diluted. The access to range of hotels as per advertise is overinflated and you will benefit from them only if signing up for a 10-year membership – do your numbers in such a long membership you have already paid for it 3 times plus. The discounted flights only work if you are coming from North America which have favourable flight prices regardless of you being part of the scheme. What nobody is telling you is that you have 5-days cooling off period and you’ll lose your deposit if cancelled regardless of it being within cancellation period. The deposit is being charged in two set of payments for that reason, as so-called administrative fees are part of it and are no refundable “no matter what”. In fact, you may end up with outstanding bill to pay as they will charge you $150 per person per day for being part of Diamond Club. On that note, when cancelling you will be made to sign agreement of not disclosure; you’re not allowed to speak to anyone about your experience with the Diamond Club, especially the media, write negative feedback or claim anything with your bank. Failure of adhering to it will result with you being responsible for paying FULL outstanding amount on the package you have selected (thousands of $$$) and prosecuted. PLEASE google search DIAMOND CLUB or PRIME membership Royalton Hotels and read it before signing anything – this is an ongoing SCAM many have fallen victims of. HOTEL The hotel is claiming to be 3-years old but not sure how true that is, as is looking tired in places and this understatement. The overall facilities are great especially when related with keeping kids occupied – Royalton has the best Kids Club I have seen, and been around the block few times, pools, slides, lazy river, gym, football and basketball court - can’t fault any of it. ENTRETAIMENT There is something to do – see every night, for all ages. You’ll have movie night, magician night, karaoke, white disco, Mexican night and more, but if you’re staying for more than 7-nights the entertainment is repeated so you’ll see twice the same thing. The pool activities are good too, different pool has own activities and these are changing daily.
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Jun 17, 2025
One of the best holidays I have had
The hotel was amazing great restaurants staff were always happy to help. We upgraded to diamond club before we went and ended up with the best butlers Daniel and Issac. They went above and beyond couldn’t have asked for anything more. Would definitely recommend hotel for their weddings we got married on the beach and the onsite coordinator Valeria understood exactly what we wanted and the wedding went ahead without any glitches.
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Jun 17, 2025Great pool, bad everything else
Great pool area, and fun activities. Major issues with food, the buffet is not great at all, the restaurant choices are inconsistent, and the snack stands aren’t even available until after noon. The steakhouse “ran out of steaks” and we had the worst service at “the cave” with an awful waiter who ended up telling us the food was bad because the regular cook was fired. We had the most fun outside of the resort on excursions. One light in the entire trip were our butlers Silvana and Eliu who were the only ones who made things tolerable. They were outstanding and the butler service is a convenience I can’t undersell. But if you can’t afford the butler service in the Diamond Club, I would not recommend.
- AdvisoryThe Hotel wants to notify that from 1 May 2023 Ma Maison restaurant will be an adults-only (18+).
- AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.