These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Private Preferred Club Lounge
- Access to Preferred Club Lounge bar open daily from 7:00 a.m. to 11:00 p.m.
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts & fine liquors in the lounge
- Seaside Grill offers daily breakfast a la carte from 8 a.m. – 10 a.m.
- Free internet access in-suite
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
13755 reviews
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Apr 29, 2025One of my favorite places in the world!
When you arrive you are greeted by smiling faces saying "Welcome Home" A special thank you to Leidy, our concierge, Alejandro @ the Barracuda bar, Alejandro, Luis & Augustin @ the Bali beds, Montiserrate. From a stunning sunrise to fabulous sunset, this resort provides amazing views, comfort and an always friendly and helpful staff. The hard working staff who clean the beaches each morning include Jorge and Rosaine. They brighten your day with their charm and smiles. Thank you!
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Apr 29, 2025
Best of the best!!!!!!
I must say that this was my best holiday!! The hotel is absolutely stunning! The staff at this hotel provide you with excellent service. Our concierge Ricardo was amazing, he made sure that we had the best time and ensured that we are well looked after. He also managed to arrange for us late checkout so that we can enjoy our last hours by the pool!!! The entertainment team really did keep you entertained throughout the whole day some special mentions to Mayra, Alejandro and Andy!! Also our pool concierge Ruben was great, he made sure that you’re comfortable throughout the day and that you have everything you need. As well as the waiters that keep you topped up with drinks, Hector is great! All in all, I could not recommend this hotel enough! The stay is very personalised and you will not be dissatisfied!! Will be back for sure! Thank you all for making our holiday special!
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Apr 28, 2025
An amazing resort!
We had an amazing time at Secrets Akumal. David ( Pool Manager ) always made sure we were well taken care of and he would even arrange our umbrellas so that we would be in the shade. Sharon ( pool waitress ) always greeted us with a smile and kept us hydrated. Wilberth ( Waiter at Bourdeaux Restaurant ) made our Birthday ( Twins ) celebration special by going out of his way to make a Spanish Coffee for us at our table. His kindness will be forever remembered. And the lady who makes the omelettes is amazing! She’s very organized and is can make many omelettes at once. And they’re delicious! It’s hard to single out a few great staff as there are many wonderful people working at this resort. We highly recommend it. And we will definitely be back.❤️
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Apr 27, 2025
Wedding Location Site Visit
Secrets Akumal Resort, We would like to thank you for taking the time out of your busy schedule to meet with us during our site visit at the Akumal Resort, April 17–19, 2025. It was a pleasure connecting in person, and we truly appreciate your hospitality and attention to detail. We are even more excited now as we look ahead to hosting our 30th Anniversary celebration at your beautiful resort. We are confident it will be a memorable and meaningful event for everyone involved.
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Apr 27, 2025
Amazing anniversary trip!
We had an amazing 6 day anniversary trip! We enjoyed incredible food, the beautiful beach and relaxing pools. We chose not to do any tours but still saw turtles, rays and many colorful fish snorkeling right off the beach. I was worried about an aggressive unlimited club sales pitch during check in after reading reviews but Teresa from the VIP services was very friendly and welcoming and helped orient us with features of the resort. She set the tone for the rest of our trip. Every staff member we encountered was extremely kind and helpful. I was blown away at how many of the staff didn't only recognize us during our stay but even remembered our name. A few extraordinary staff members stood out: Karina, our concierge, was particularly thoughtful and treated us to several sweet anniversary gifts and surprises. She made our stay so very memorable. Antonio at the beach and pool always greeted us with a smile and was informative about the day's activities and helped with umbrellas. Hector served us at the beach and pool--that man was always on the move helping someone! A few servers made our meals feel extra special: Fernando at Himitsu, Rafael at Bordeaux, Diego at Portofino, and Otonel at Market Cafe. We met the Market Cafe manager, Eliazar, for lunch our first day after many hours of travel. He was so warm and welcoming and remembered us each day afterwards at breakfast. Many happy wishes and blessings on your recent wedding, Eliazar! There are many others we'd thank if we knew their names. Secrets Akumal is a wonderful resort with gorgeous grounds but their staff are the real gems. We'd gladly return!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.