Secrets Bahia Mita Surf & Spa Resort - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

4194 reviews

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  Heartfelt appreciation for an unforgettable stay

  My husband and I recently had the pleasure of visiting your beautiful property Secrets Bahia Mita. This trip was truly important to us as we were celebrating our wedding anniversary. We felt compelled to express our deepest gratitude for the exceptional hospitality we experienced throughout our stay. Our trip was filled with unforgettable moments, and much of this is owed to the dedicated and passionate team you have. From the very beginning, our journey was made special thanks to our Butler, Rousse. Her warm welcome started with a friendly text message even before we arrived at the hotel, setting the tone for an extraordinary experience. After we met Rousse in person, her warmth and professionalism played a pivotal role in making us feel truly valued and cared for. Her morning messages and constant attention to ensuring everything was perfect each day made us feel incredibly special. A significant part of our visit was spent at the Preferred rooftop on the Secrets side, which provided a stunning environment for relaxation and enjoyment. Mr. Martínez and his outstanding team worked tirelessly with passion, ensuring every guest felt pampered and looked after with genuine hospitality. During our time there, we were fortunate to be served by Víctor, Julio, and Darío, who consistently anticipated our needs and delivered personalized service that only they can provide. At the bar, Manuel created some of the best cocktails and mocktails we have ever tasted, simply remarkable. Thank you Anahi Rivera for making sure that our stay was a success. Furthermore, we would like to acknowledge the wonderful efforts of Iván, Efraín, and our sweet and beloved Maria. This remarkable team was always available to assist us and made sure our stay was flawless. We admire and appreciate your dedication and passion for ensuring every guest enjoys their experience to the fullest. Throughout our stay at this beautiful resort, we met many talented and professional individuals. In the afternoons, we frequently visited the Secrets lobby bar, where Nely warmly welcomed us and offered excellent drink recommendations. After dinner each night, we returned to the same bar, delighting in the passionate and skillful cocktail creations by Ismael. Arely and Anayeli were always gracious and attentive, making each evening memorable with their exceptional service and delicious beverages. We also had the pleasure of dining in four specialty restaurants, each offering unique and delightful experiences: Bordeaux: A very special dining spot with an exceptional team. Thank you, Chef Angel, Chef Miriam, Ivan, Mauricio, Galilea, Luis, and Maura, for your warm hospitality and the unforgettable evenings we spent with you. Your efforts made our dinners extraordinary. Portofino: Known for excellent food and outstanding service, we greatly appreciated the genuine hospitality from Gerardo, David, Sergio, and Janet. You made every detail count. El Patio: A celebration of traditional Mexican flavors led by Rosa and her wonderful team—Gaby, Daniel, and Iván (who also served us at Bordeaux)—who consistently provided us with personalized and quality service, always remembering our preferences. Blue Waters: with its pleasant atmosphere and wide variety of options, was another highlight. Alexis’s leadership and Pablo’s professionalism and kindness greatly added to our dining enjoyment. After a full day of relaxation, excitement and fun our nights often ended with a visit to Coco Café, where Montse made us feel truly special through warm conversations and attentive service with our delicious iced vanilla latte. In the mornings, we enjoyed the delicious buffet at Market Café, greeted by Diego, Jazmine, and our attentive waiter, Joya, whose excellent service was both warm and professional. Our first spa experience was exceptional which made us return for additional service on another day. The Spa at Secrets Bahia Mita features top-notch massages and facials. We want to extend our thanks to Armando and Daniela (valet), Christian, Leslie, Adriana, Brenda (therapists), and Perla (Spa front desk) for their professionalism and care. We also attended various evening shows offered by the hotel and would like to congratulate the team of performers/dancers for their outstanding and professional performances, which added a vibrant touch to our evenings. Our favorite show of all was The Moulin Rouge! Which was curated to perfection. We thoroughly enjoyed the Halloween and the Day of the Death events hosted at the main plaza, which was nothing short of marvelous. The high-quality cuisine and the tremendous effort from the entire staff made the celebrations truly unforgettable. We want to express our sincere admiration for your entertainment team, who have consistently demonstrated exceptional professionalism and warmth during the events held at the main plaza. They added an extra level of personalization to the overall experience by remembering who we were. Their cheerful demeanor, and thoughtful attention have made a significant impression on us. Each time we have encountered them, they have gone above and beyond to ensure that we felt truly special. Their positive energy and amiable nature greatly enhanced the experience of the events and left a lasting, favorable impression on all the attendees. Our room accommodations were absolutely stunning, the cleanliness and well kept stay-over service was all due to Haidi (housekeeping) and every area of the property is truly remarkable. However, we cannot say enough what stood out the most and made a lasting impression on us was the incredible team of individuals at Secrets Bahia Mita. Your outstanding staff truly makes all the difference. We eagerly anticipate returning very soon to continue enjoying this wonderful place. The level of service and commitment to excellence are the key elements that ensure guest satisfaction, and on this occasion, you have clearly demonstrated that you are consummate professionals in the hospitality industry. Thank you very much for an unforgettable experience. Warm regards, The Guillory’s

  Nov 05, 2025
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  An experience of a lifetime thanks to Carlos Luna!

  We had an absolutely phenomenal stay at Secrets Bahia Mita Surf & Spa Resort, and Carlos Luna, our butler, made all the difference! When we arrived, we discovered we had two queen beds instead of the king-sized bed we expected, and Carlos made sure to handle the upgrade seamlessly. His attentiveness and responsiveness were outstanding, and he truly exceeded every expectation we had. He communicated fluently in English and was always there whenever we needed him. The upgrade and his exceptional service were absolutely worth it. We couldn't have asked for a better experience!

  Nov 04, 2025
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  We will definitely be coming back!!!!

  This was our first time coming to Puerto Vallarta and we absolutely loved it! Secrets Bahia was incredible! A beautiful resort with friendly and helpful staff. The location was absolutely gorgeous! We loved being a bit secluded away from the city. The room was large and inviting and cleaned to perfection on a daily basis. Mini fridge was always stocked and attention to detail was paid when they left extra water after noticing we were using multiple bottles of water for tea each day. There were many options for water sports and other activities to do around the pool such as arts and crafts. We made a lovely Mexican art Keychain to take home as a keepsake. The staff remembered us by name and purposely sought us out to invite us to join them in activities. (Ana! We were so pleased to have met you! Thank you for encouraging us to join in the fun, and for making bracelets with us!) We chose to stay on the adults only side which was nice and quiet for the most part. All in all, we couldn't have had a better experience at Secrets. We thoroughly enjoyed sitting by the pool and chatting with our wonderful and very attentive server, Miguel!

  Nov 02, 2025
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  Amazing resort

  Lovely resort. The food and the service are excellent. Really can’t thank the staff enough for making our stay special, especially Miguel who was always attentive serving around the secrets pool. Our room was lovely, spacious, clean. The housekeepers did a really thorough job of cleaning everyday and on the days we missed the morning clean when we were having a lie in they would always schedule a time that was good with us for them to come later. We really enjoyed the hotel entertainment. Our favourite evening show was the fire show at the amphitheater. The entertainment team was incredible and really friendly. Shoutout to Ana who made sure we never missed any activities around the pool. We really loved the craft sessions at the pool and love the little keepsakes we were able to make! We would definitely stay here again!

  Nov 02, 2025
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  Secrets Bahia Mita Zipline

  Our experience at Secrets Bajita was exceptionally enjoyable. The zip line tour was the trip's most memorable highlight. Alejandra and Alfredo were highly skilled guides who delivered a delightfully entertaining and action-packed day. We strongly recommend this adventure!

  Nov 01, 2025