Resort Details

OnSite Dining
  • BARS
    Coco Café
    A variety of coffees, teas, sweets, smoothies, slushes and savoury baguettes are available.

    La Habana
    A wide range of cocktails in our outdoor bar.

    Sugar Reef
    Enjoy the best ocean views in our seaside cocktail bar with direct beach access.

    The Lounge
    Exclusive pool bar for Preferred Club Members.

    Piano Bar : Lounge Bar with live music Lounge Bar with live music and Delicious cocktails in a unique ambience.

    Half Time
    The perfect environment to watch all of your favourite matches.
  • RESTAURANTS
    World Café
    International buffet served on a beautiful terrace with endless quality options and skilful show cooking. Selection of healthy and vegetarian dishes available.

    Barefoot Grill
    A pool bistro specialising in light lunches. Selection of healthy and vegetarian dishes available.

    Oceana Seafood restaurant
    International buffet served on a beautiful terrace with endless quality options and skilful show cooking. Selection of healthy and vegetarian dishes available.

    Portofino
    A la carte restaurant specialising in the finest Italian cuisine. Selection of healthy and vegetarian dishes available.

    Bluewater
    Taste the best grilled meats at the Bluewater Grill restaurant by the pool. Selection of healthy and vegetarian dishes available.

    Casual Gohan
    Experience genuine Asian cuisine in the spectacular ‘Gohan’ sushi bar, offering a wide variety of sushi.
On-Site Amenities
  • 24-hour front desk†
  • 24-hour security†
  • Baggage hold†
  • Banquet facilities†
  • Conference facilities†
  • Currency exchange†
  • Exercise gym†
  • Housekeeping - daily†
  • Late check-out available†
  • Laundry/Valet service†
  • 24-hour front desk†
  • 24-hour security†
  • Baggage hold†
  • Banquet facilities†
  • Conference facilities†
  • Currency exchange†
  • Exercise gym†
  • Housekeeping - daily†
  • Late check-out available†
  • Laundry/Valet service†
  • Parking, Offsite†
  • Pool†
  • Restaurant†
  • Spa†
  • Wireless internet connection in public areas†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Cardiovascular exercise †
  • Diving †
  • Gym †
  • Tennis court †
  • Volleyball †
Off-Site Recreation
  • Boating †
  • Golf location (onsite/nearby) †
  • Sports events †
  • Water activities †

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9788 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous week away

    My husband and I spent a week here mid January and we loved it. Even though we could use all of the restaurant's, we did enjoy the world cafe buffet so ate in there. Breakfast was amazing, so much choice, my husband even had apple pie one morning. There was also plenty of choice for lunch and dinner. The grounds are beautifully kept, we enjoyed having a wander around each evening after dinner. All the staff were friendly and helpful from the moment we arrived to us leaving. Housekeeping kept our room lovely. Other reviews have commented on noise from other rooms but we never heard anything. It was a really relaxing and peaceful week, a walk to the nearby marina was perfect for working off some of the food we inevitably ate too much of. We loved it so much that we have already booked for February next year in one of the swim up suites, as a treat for our 23rd wedding anniversary, now the kids are grown up 😁 It feels like waiting for Christmas!

    Feb 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing

    A relaxing experience from arrival until departure, which was the main aim of the stay. We mostly ate out at the nearby Puerto Calero resort restaurants (10 minutes walk away) which we felt offered more variety and better value, but the buffet breakfast was extensive and of excellent quality. A very nice room, spacious and with our ground floor veranda offering a glimpse of the sea it was considered very good value. Daily cleaning and replenishment of water etc. was very good. We are very likely to return again in the future.

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointing

    So disappointing. Was here in only just October, and booked because of my fantastic previous experience. Now only 3 month later, from reception to every single step of the way, it has unfortunately been disappointing. If I knew this is what it was going to be like, I would have booked a 3 star in Puerto del Carmen and not forked out for a 5 store in Puerto Calero.. I’m sad to say, I’ll go elsewhere next time. The bar staff start clearing up at 11.15 and make you feel uncomfortable if you order a drink past this time although the bar is supposed to stop serving at 12. Not a nice environment at all. From someone that adored this hotel, I’m so sadly let down and will not be back

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely week away

    Lovely hotel, facilities and rooms were excellent and staff all very friendly. Great location, near to restaurants and bars.

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super hotel resort

    Super hotel resort. Stayed in a pool view room which was excellent, clean and serviced daily. Only ate breakfast there which was good with plenty of options, the hot food tended to be warm rather than hot and it was best to have the items immediately after they were cooked. My wife enjoyed the spa for which she paid a one off fee for the whole stay which was the best way to use it. Only a ten minute walk into the port which had plenty of restaurants to eat at in the evening and a twice weekly market. Great pool area with plenty of sunbeds.

    Jan 31, 2026
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy: 

    This hotel cannot guarantee a spring-break-free environment.

    General Information:

    Room taxes are included in vacation price.

    Minimum night stay restrictions may apply.

    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Allowed

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