Secrets Lanzarote Resort & Spa

Customer ratings & reviews

TripAdvisor Traveler Rating

9817 reviews

• 

  A great little winter break!

  This was our second time at this resort and the third at a secrets resort. It was still a wonderful hotel despite noticing a slight decline from our trip 3 years ago. The pool area and other communal areas in and around the hotel were immaculate. The room was fine but looked a bit tired in some areas. Our balcony had no view at all and we basically just looked into a tree which blocked out any sun. We only stayed a few nights so it wasn’t an issue but if we were to go back and stay longer I would definitely pay extra for a sea or pool view. The staff were lovely, some made more of an effort than others but they work incredibly hard and very long hours. The restaurants were great. We prefer waiter service for evening meals but struggled to get into 2 of the restaurants on a few occasions. Last time we visited, restaurants were bookable on the app which I think worked better. The food quality was good. We always found the buffet at breakfast and lunch to have a good choice of food and always piping hot. The drink choice was fabulous, great cocktails (and the most amazing iced coffees in coco cafe) but it would have been nice to have waiter service around the pool. We saw someone taking orders from time to time but it was a bit hit and miss. We used the spa once on an overcast morning and it was very relaxing and immaculately clean. All in all we had a lovely short break here and we would definitely return.

  Feb 08, 2026
• 

  5* all the way!!

  Just back from a wonderful holiday here! We can’t praise them highly enough. Everything was perfect - the accommodation, food, weather - but particularly the amazing staff (big shout out to Carla ❤️). They were consistently helpful and cheerful, nothing was too much trouble. As a wheelchair user they made my whole stay so easy and enjoyable. We will be returning later in the year!! xx

  Feb 07, 2026
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  Came here in early Feb to stay and have very enjoyable visit. For an all inclusive resort the food and drink was great

  Came here in early Feb to stay and had a very enjoyable visit. For an all inclusive resort the food and drink was very very good. The staff are very friendly and I would definitely come back here again.

  Feb 07, 2026
• 

  Nice but not 5*

  We enjoyed a 4 night mini break here. We are regulars to a fabulous hotel in Tenerife but flights to Lanzarote worked out better for a short break so we gave it a go. It’s inevitable you make comparisons even though you try not to. The hotel and grounds are lovely, very clean and comfortable. We were first shown to a room where the balcony had a smell of sewage so we asked to be moved. It was no problem at all and we were moved to a lovely room. A couple of minor issues with the safe door sticking and the lock not working on the patio door were fixed quickly. The bed was very comfortable and the shower hot and powerful. All the staff we interacted with were very pleasant and efficient. The hotel is a gentle 10 minute walk from a pretty marina with a choice of restaurants. We tried three and they were all good and much more reasonably priced than Tenerife. My only disappointment in the hotel was with the food. We were B&B so I can’t comment on dinners. Breakfast wasn’t great. There is a very poor selection of breads and pastries and no omelette station. All the eggs are cooked and set out on big dishes so it’s pot luck as to whether your poached egg is fresh and hot or lukewarm. It’s also pretty busy at breakfast and I didn’t find it at all relaxing. It gave off motorway service station vibes. Not a 5* breakfast experience. Would we return, yes probably, but only if it worked out considerably cheaper than Tenerife.

  Feb 07, 2026
• 

  Going the Extra Mile

  This Hotel was5 Star throughout, everything was spot on.Even the weather was kind, staff could not be more friendly our helpful. A special comment for two staff in particular, first Isabelon the help desk, it was no trouble to book a hairdresser appointment the near by town, arrange the taxi and later rang to ask if we were pleased. Second, we had a minor issue with our room I raised the point at the costumer desk, within minutes we had a new room allocated the Staff made it clear they would up lift all our belongings and place the exactly in he same position within the new room now that’s attention to detail. Special thanks for going the extra mile to firstly Isabel and secondly Ariam thanks again

  Feb 06, 2026